Sales Specialist Millwork Jobs

By joining the RONA family, you’ll enjoy many benefits, such as:

• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Opportunities for advancement within the company
• Promotion of work-life balance
• A comprehensive training program for all new hires
• A student incentive program
• An inclusive and safe working environment
• Teamwork and ongoing training
• An employer that’s involved in the community
• And much more!
• Exclusive employee discounts

At RONA, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 450 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA, Lowe’s, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you’re looking to do what you love, we could be perfect for each other.

Our expectations:

The primary function of the Sales Specialist, Millwork is to serve as the store expert on millwork (including interior/exterior fixings such as windows, doors, trim, ceiling tiles, and skylights) by providing detailed product information to both customers and other Lowe's Canada associates.

Your role:

• Provide excellent customer service through the daily execution of Lowe’s Canada customer service programs, following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise
• Coordinate successful completion of projects and orders including performing order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues
• Operate store equipment
• Support other departments as needed
• Inform customers on pricing, options, or status on pending orders
• Generate leads, conduct sales activities, and build relationships with customers including promoting and recommending products, plans, or installation services that match customer needs
• Keep shelves stocked and correctly displayed
• Maintain a safe and secure work environment by complying with company policies and procedures for merchandising, housekeeping, safety, and monitoring for potential theft or security risks

The qualifications we are looking for:

• High school diploma or equivalent
• At least 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs
• At least 1 year experience entering and submitting customer sales orders, including special orders
• Ability to lift up to 40 pounds daily without assistance
• At least 2 years of experience in a sales environment with required sales goals or metrics
• At least 1 year of experience promoting product-related services and plans such as installations, deliveries, credit financing, or extended protection plans
• At least 1 year of experience in a trade directly related to this department (Millwork)

The masculine generic is used without discrimination and only in order to simplify the text. Rona Inc. is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other status protected by law.