Customer Supply Chain Planner Jobs

Solid computers skills including advance MS Office knowledge including Excel, Word and PowerPoint.

Superior communication and interpersonal skills are essential.

Post-secondary education considered an asset.

Strong organizational skills and the ability to handle multiple priorities in a fast-paced environment is required.

Work well under pressure and successfully manage change will be critical.

Work with various departments to address customer supply concerns regarding product availability, logistics, end use, pricing, and delivery

Self-manage workload and priorities to meet monthly commitments and objectives within predefined time lines.

Daily review outstanding tasks to prioritize items for resolution.

Analyze new issues to determine what action is required to resolve.

Prioritize and perform daily customer service tasks including:

Investigate delays in invoice approvals and/or receipting and escalate any trends or recurring issues found to functional leadership

Reconcile unresolved invoices, debit/credit memos

 Produce both weekly and monthly reports for management.

 Summarize and report relevant data to the management team. Participate in the

 Monthly review of inventory requirements for a wide portfolio of professional tool,

 Providing regular forecasts of future ordering requirements to vendors.

 Collaborate closely with Merchandise and Sales teams to create and manage seasonal

 5+ years of experience in a similar role.

Self-directed, with excellent time management and project planning skills.

Computer literacy with extensive knowledge of Microsoft Office, and Warehouse Management systems.

Play a critical role in developing a high performing team in following areas: Customer Claims, Deduction Management & Customer Analytics.

Excellent communication skills including an ability to communicate and work effectively with business and technical managers and diverse cross-functional groups.

Excellent organizational abilities, planning and prioritizing skills, and ability to meet deadlines.

Review and update Claims Policy in conjunction with Finance and Sales.

Position: Supply Chain Analyst– Inventory Planner

Electrical Mechanical Supplies Retail Distribution Centre 3PL Construction

Full time permanent; 5-days on site

Location: Brampton – Mississauga, ON

Supply Chain Analyst / Inventory Planner

MS Word format to [email protected]

Detail oriented with good time management skills.

Maintain knowledge regarding current marketing programs, Distribution Centre issues, and company Customer Service initiatives to provide insightful responses.

Work experience in supply chain, retail operations, distribution and/or completion of Secondary School.

Experience with Microsoft office suite: Word, Excel, Outlook and PowerPoint to produce reports, documentation and presentations.

Knowledge of logistic procedures in a retail call centre environment.

Utilize internal tracking systems to track calls and emails.

Advanced analytical capabilities and Customer focus driving proactive collaboration both internally and externally

Drive improved order forecast accuracy and casefill through analysis of retailer data such as POS consumption and inventory vs. Mars forecast

Responsible for improving forecast and execution of retailer events such as New items & Distribution changes, promotions and displays

Standardizes existing ways of working and lead and implement new processes to drive efficiencies across segments and customers

Develops new analytics tools and reporting for the Customer Collaboration Team

Excellent organizational and time-management skills.

Manage all purchasing requirements for finish goods across Asia.

Bachelor’s degree in administration, supply chain management, engineering or any other related field

5 to 10 years’ experience in supply chain, sourcing or logistics

Ability to solve problems with strong analytical and creative skills.

Plan and tracks required production capacity for each vendor to fulfill the global demand for import products.

College degree/diploma in Business Management or Supply Chain Logistics, or secondary degree, commercial education

Qualifications - Formal Education and Training:

1 -to 3 years’ experience in scheduling and/or customer service area

Proficient with Microsoft applications. Exceptional verbal and written communication skills, as well as strong organizational skills.

e specific when describing each of the responsibilities. Use gender-neutral, inclusive language.]

Example: Determine and develop user requirements for systems in production, to ensure maximum usability

3 to 5 years of work experience in sourcing, purchasing, logistics, production planning, vendor negotiations, and inventory management

Manage and process customer orders with supply chain network (incl 3PL) and Finance

Experience with EDI platforms and knowledge of manufacturing and material chemistry would be an asset

Manage raw material, components and finished goods inventories including keeping system information and S&OP documents updated

Coordinate production scheduling with our co-packers including PO creation, Finance coordination, and vendor negotiations

Manage international orders and purchases including price negotiations, freight planning and import/export documentations

Serve as primary customer contact for supply chain and logistics to ensure optimal inventory and order management

A self-starter attitude and can set up processes and develop business strategies for ongoing supply chain management

Attend meetings and build relationships with customer to support supply chain and forecasting requirements.

Good understanding of supply chain, logistics and distribution gained through 1-3 years of experience

Strong interpersonal skills with ability to influence internal and external partners

Strong communication and presentation skills to deliver an impactful message cross functionally.

The Qualifications and Experience we like to see:Preferred Knowledge

Manage shipment flow into DCs on a daily basis to ensure on-time delivery of goods from suppliers

Manage vendors consistently to ensure vendor service levels are being met

Coordinate and manage reverse product flow throughout the company to ensure proper execution of the RTV process

2-3 years of relevant work experience in the retail/wholesale business is an asset

Previous experience in supply chain forecasting and replenishment with either Oracle, Logility, SAP and JDA Manugistics is an asset

2 + years of experience in logistics management

Provide prompt, professional communication with both internal and external customers regarding business requirements. This responsibility requires joint problem-solving capabilities.

Excellent communication and interpersonal skills

Knowledge of Excel and Databases

Experience with Quickbooks is a plus

Outstanding coordination and organizational abilities along with ability to work on multiple assignments

5 years minimum experience cultivating customer relationships in relevant industry.

Strong interpersonal, communication & presentation skills.

Strong customer focus & championing skills.

Strong negotiation, influencing skills / gaining commitment.

Health and Wellness Reimbursement program as well as other great employee benefits.

Develop and enable a multi-matrix collaborative relationship with: Customer's Supply Chain, Sales and the Hershey Operations organization.

We offer a competitive salary, plus a full set of benefits, including:

You will be joining a market leader with over 40 years of experience to help you elevate your potential.

Review, assess, and report on supply and demand variability, and Identify opportunities to manage and mitigate risk

4+ years’ experience in Inventory Control, Purchasing, or Warehouse logistics

Previous experience using ERP systems

Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

-Excellent organization, time management, and follow-up skills

-Work with regional Supply Planners and Order Management to manage exceptions caused by significant, unexpected events

-Review, assess, and report on supply and demand variability and identify opportunities to manage and mitigate risk

-Minimum 3 years prior experience in a similar planning role

-Strong communication skills required (written, verbal and presentation)

-Strong computer skills and Advanced -Level Excel are required

Excellent data management and analytical skill accuracy.

Previous Logistics, Inventory Management or Forecasting experience preferred.

Supporting our Sales partners through execution and management of:

Strong understanding of the supply chain process, including distribution operations, forecasting, inventory management, order processing, shipping, receiving, warehousing and transportation flows.

Manage all Tier 1 Account inventory activities from a CPFR perspective.

Manage and “champion” the order-to-delivery process within the supply chain.

Minimum of 3 years of customer facing supply chain experience - required

Walmart and /or LCL, Loblaw's experience is a great advantage

Excel - Pivots, IF Statements, Vlookup skills required

CPG industry experience is a strong preference

Excellent written & verbal communication skills.

Strong planning, organizing & adaptation skills.

Strong analytical and problem-solving skills within inventory management

Project management experience as an asset

2+ years experience in supply chain – demand or supply planning

Post-secondary degree in Supply Chain or related discipline

Ability to communicate clearly and concisely, both orally and in writing in English

Ability to operate in ambiguity while managing multiple deadlines and priorities

Supply Chain, Operations Management, or Purchasing designation or relevant experience

Maintain and manage the relationships with National purchasing group, SCO group, plants and external suppliers

University degree in Supply Chain or a related field a benefit

SAP experience would be an asset

Strong verbal and written communication skills

Proven team player, with strong interpersonal skills