Supply Chain Replenishment Planner - 12 Month Contract (Hybrid)

Company Description

At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight’s.

Guided by our values – We CARE About People; We WIN Together; We DREAM Big and We DELIVER with Excellence – we are building on our 28-year foundation of taking care of each other and our customers’ sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada’s leading sleep partner.

We’re looking for a Supply Chain Replenishment Planner (12 month contract) to join our growing company and play a key role in our customer experience by ensuring each purchase ends in a smile!

In this role you will:

• Manage shipment flow into DCs on a daily basis to ensure on-time delivery of goods from suppliers
• Troubleshoot problems as they occur to ensure maximum customer satisfaction
• Plan and forecast for upcoming promotions and events and their impact on product demand to alter stock levels as needed to maintain 100% on-time delivery to customers
• Work with the rest of the PS team to tackle and resolve vendor and supply impacts
• Analyze regional unit movement on a daily, weekly, as needed basis to forecast future demand of various products
• Coordinate and manage reverse product flow throughout the company to ensure proper execution of the RTV process
• This position will be working out of the Brampton office working 8:30 AM to 5:00 PM
• Manage vendors consistently to ensure vendor service levels are being met
• Maintain stocking programs as per prescribed guidelines for all product categories
• Be a key liaison between Sleep Country Canada/Dormez-vous? and its vendors and facilitate all manner of communication and coordination between the companies to maximize operational efficiency and ensure Sleep Country Canada/Dormez-vous? Customer satisfaction.
• Vacation Coverage for day to day/tagged ordering
• Manage inventory levels and product flow within their assigned regions in order to meet customer demand and achieve 99.50% or greater on-time delivery to Sleep Country Canada/Dormez-vous? customers, while maintaining acceptable levels of inventory risk
• Follow up with vendors on late shipments, product back orders or damaged goods to resolve issues as quickly as possible and mitigate customer back orders and impacts
• Communicate as required to ensure effective relationships with other departments and our vendor partners
• Work on various projects and initiatives within the PS department
• Assess current stock levels at the DCs and determine quantities and timing of Purchase Orders to meet needs of business

Qualifications

The Qualifications and Experience we like to see:Preferred Knowledge

• Completion of a post-secondary program in Purchasing, Supply Chain, or Operations (or equivalent)
• Good communication skills (oral and written)
• 2-3 years of relevant work experience in the retail/wholesale business is an asset
• Exceptional problem solving skills
• Previous experience in supply chain forecasting and replenishment with either Oracle, Logility, SAP and JDA Manugistics is an asset
• Strong analytical and troubleshooting skills

Additional Information

Why members of our Corporate team love working at Sleep Country Canada/Dormez-vous?:

• Associate Referral Program
• Access to our in-house learning platform with over 16,000 digital courses taught by industry experts in a variety of languages
• We will invest in you and provide extensive training, mentoring and continuous development
• Diverse and inclusive work environment
• Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
• This is not a job but a CAREER with opportunities for growth and advancement
• Recognized as one of Canada’s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital

Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B)

At SCC/DV, we are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.

About Sleep Country Canada/Dormez-vous?

Sleep Country is Canada’s leading specialty sleep retailer with a purpose to transform lives by awakening Canadians to the power of sleep. Sleep Country Canada operates under the retailer banners; Sleep Country, Dormez-vous, Endy, Hush, Silk & Snow and most recently acquired, Casper Canada. The Company has omnichannel and ecommerce operations including 289 corporate-owned stores and 20 distribution centers warehouses across Canada. Recognized as one of Canada’s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital, Sleep Country is committed to building a company culture of inclusion and diversity where differences are embraced and valued. The Company actively invests in its sleep ecosystem, innovative products, world-class customer experience, communities and its people. For more information about Sleep Country, please visit www.sleepcountry.ca.