Country Sales Manager, Canada & Key Account Manager , Americas - Cargo

Description
We’re not just in the business of transporting people. We’re also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options – from Marketing to Finance, Logistics to Data Analytics, and more – you can build a career within a career and gain exposure to so many areas of our airline’s important role in the global supply chain. Join our team and watch your uniquely United career journey unfold.
Key Responsibilities
This is a dual role serving as Country Sales Manager for Canada and Key Account Manager Americas and will be part of United Cargo’s Americas Sales Leadership Team.
The Country Sales Manager Canada will be responsible to manage all commercial activities, initiatives & strategies and achieving revenue goals in this market. This role will also oversee the management of United’s local sales partner by leading and training this team to ensure it is set up for success. This role will be responsible to develop growth strategies and execute against them. This role will be responsible to establish revenue forecasts and budgets. The Country Sales Manager will be responsible to represent United Cargo’s brand in this market, build strong relationships to key customers, and drives continued success by increasing market share.
Our Key Account Management Team is responsible to manage a portfolio of high-profile customers in the Americas Region. This role will own the corporate customer relationships and co-own the branch level relationships in a collaborative effort with the Americas sales team. This role will develop a cohesive regional/global strategy to ensure continued growth and success. Our Key Account Management Team members will also lead several commercial focus areas such as (but not limited to) US Domestic growth, digital marketplace, strategic commodity growth (perishables, ecommerce, and other commodities). A Key Account Manager will be a subject matter expert and go-to-person within the organization. All areas of responsibility will require a close cooperation with all departments in the United Cargo organization.

• Creates awareness of all UA products and services in the area to magnify market influence and generate future sales
• Managing long-term corporate relationships with top-tier cargo clients by analyzing global coverage opportunities and by offering competitive solutions to those opportunities. Being the face of United Cargo
• Creates solutions to support high efficiencies between customers and United Cargo – ensures United Cargo is perceived as “easy and efficient to do business with”, “quick to market”, “best in business / first choice for our customers”, and “creative solution provider”
• Creates awareness and alignment and facilitates discussions within United Cargo about sales strategies and goals related to areas of responsibility
• Closely collaborates with all departments within United Cargo
• Creating and negotiating customer contracts, such as incentive contracts, hardblock space agreements, etc.
• Maintains creative business development approach ensuring balanced advocacy for business and customer needs
• Creates and maintains account profiles in United systems
• Lead complex business implementations, root cause analysis and corrective action initiatives
• Responsible for mid-term, long-term export selling, consignee sales and import sales
• Delivers Quarterly Business Reviews (QBRs) to each portfolio client
• Canada specific: Leading and training a sales partner team, defining sales strategies, building strong relationships to key decision makers, contract negotiations, joint sales calls, revenue forecasting, execution of sales initiatives
• Maintains a high level of sales call discipline/F2F client visibility (joint sales calls)
• Maximizes cargo revenues by developing account business plans and forecasting
• Provides total and efficient service to accounts. Takes ownership of account management and relationship management for assigned portfolio

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.
Qualifications
Required

• Excellent written and verbal communication skills
• Reliable, punctual attendance is an essential function of the position
• Must also stay current on competitive landscape and ensures leadership role for United Cargo in the industry
• Successful completion of interview required to meet job qualification
• Bachelor's degree
• Must be enthusiastic, self-starter, deal maker, tenacious and solutions oriented
• Ability to travel 30-50%
• Must be fluent in English (written and spoken)
• 5+ Years of related experience
• Good reading comprehension skills
• Communicates accurate information and ideas via a wide range of media/mediums to various audiences
• Must be legally authorized to work in Canada for any employer without sponsorship

Preferred

• Experience with managing a team of indirect reports or vendors
• Fluent in French
• Bachelors degree in Sales field

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT YYZ00000043