Key Account Manager - Shoppers Drug Mart

The Opportunity:

Our client, a global CPG leader is looking at adding a Key Account Manager to manage their Shoppers Drug Mart partnership. Reporting to the National Account Manager, Shoppers Drug Mart, this individual will develop a retail strategy in conjunction with marketing/Sales Strategy, execute a sales plan that is aligned with our client’s business strategy and meet or exceed budgeted sales and profitability growth targets.

What You’ll Be Doing:

• Maximize account potential by leveraging marketing initiatives (new products, P.O.S., category reviews, etc.) within the category and specified key accounts
• Work collaboratively with the Field Sales Manager to effectively communicate Account initiatives, priorities, and business details to support flawless execution of the Business Plans at retail
• Achieve sales objectives as per Key Account and Channel plan
• Provide candid feedback and recommendations on Key Account issues in order to maximize effectiveness and efficiency
• Analyze and present current market data as part of category reviews utilizing all available fact-based selling tools (Cognos, A.C. Nielson, POS, etc.) to determine future sales opportunities
• Develop and execute a Business Plan specific to the individual Key Account ensuring that it is on strategy with the businesses sales, marketing, and channel plans
• Influence growth in the category and specified key accounts through a focused and fact-based selling and decision making process
• Manage and Monitor customer trade spend through continuous analysis & review of the business performance, to fully maximize effectiveness and efficiency
• Develop and manage a positive relationship with accounts addressing any customer service issues in a timely fashion

What You’ll Need to be Successful:

• Post-secondary education in Business or related discipline
• Effective communication skills, both verbal and written
• Minimum 5 years’ experience in Consumer Packaged Goods industry
• Proven track record of success in account management with a focus on fact based, analytical selling
• Computer proficiency with Cognos Powerplay, Trade Pro (or similar software), Microsoft Word, Excel, PowerPoint
• Experience in “Multi-Account Management”
• Self-starter with an ability to work independently and as a team member
• Experience in sourcing and analyzing market level and account data for internal/external presentations