Business Operations Specialist, Communications (Customer Identity)

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

Okta’s Customer Identity Cloud (CIC), powered by Auth0 technology, is an easy to implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation.

Our commitment to identity inspires and sustains our Diversity, Inclusion, and Belonging strategy as we aim to celebrate and protect the identities of everyone in our network. Click here to learn more about our commitment to building balanced teams.

Reporting to the Manager, Business Operations, this role will provide communications & operational support to CIC’s Engineering organization. Our ideal candidate is a self-starter who enjoys organizing and optimizing processes and tools in a fast-paced, iterative environment.

What you’ll be doing:

• Help develop and manage documentation of departmental policies, processes, and initiatives related to business continuity, travel, and engagement
• Create clear and compelling content through written and visual mediums
• Identify and execute operational improvements to increase efficiency and responsiveness across the organization through process improvement, project planning and stakeholder management
• Represent CIC Engineering to the rest of the company via content publication (blogs & announcements) and the creation and maintenance of Confluence pages
• Manage information architecture for CIC Engineering content & communications
• Plan key events including team offsites and conferences
• Coordinate organization-wide meetings and activities for users across multiple time zones, including All Hands meetings, social activities, etc.
• Strictly maintain confidential and sensitive information

What you’ll bring to the role:

• Familiarity with video editing software
• Natural curiosity to learn new things
• Exceptional organization with a focus on execution
• Ability to create partnerships with and influence others
• Track record of follow through on milestones and project completion
• Analytical problem solving and process improvement skills
• Excellent verbal and written communication skills
• Familiarity with Google Suite
• Familiarity with Adobe Illustrator or other imaging software

And extra credit if you have experience in any of the following:

• Previous experience working in a remote/distributed environment
• Familiarity with Slack, Atlassian (Jira/Confluence)
• Previous experience writing communications for a broad audience
• Previous experience organizing events

Okta is an Equal Opportunity Employer.

What you can look forward to as an Okta employee!

• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta
• Amazing Benefits

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.