Customer Service & Acquisition Specialist

Customer Service & Acquisition Specialist

Now Hiring! Full-Time Hours / Entry-Level Position / Moncton, NB

Our mission is to help our clients dominate the market by creating a significant impact in the minds of individual consumers and in the market itself. We have proven to be a huge asset to our clients and they want us to expand so we can have a positive impact on more consumers in more areas.

We’re interested in meeting with people who have customer service experience, an outgoing personality, and/ or a natural ability to inspire and influence others. If you also have a positive attitude, a competitive nature, and a good sense of humor you’ll fit in well with our existing team!

We provide the most effective customer service possible by using an effective approach that incorporates individual personalities, communication styles, and two-way conversations. This allows us to be comfortable and relatable to the consumers we are trying to attract. We have increased client acquisition and market penetration by catering to the needs of our clients and having a well-researched, sustainable strategy.

You’ll be working as part of a customer service and acquisition team to help a specific brand enhance its reputation, improve brand awareness, and increase market share. Confident communication skills and the ability to read and relate to people are a must as you’ll be speaking with customers throughout the day.

You’ll receive ongoing training, so no specific experience is required, but you must be open-minded, coachable, and willing to expand your comfort zone!

In addition to ongoing training and on-site support, we also provide:

• A welcoming, safe, and diverse work environment
• Introductions to industry experts and networking contacts
• Local, regional, and sometimes national travel opportunities
• Product/service knowledge and marketing materials
• Resources for professional and personal development
• One-on-one time to discuss your progress and career ambitions
• Progression opportunities for those who produce results

Primary requirements:

• At least 18 years old and eligible to work in Canada (no sponsorship options)
• The ability to retain and recall a reasonable amount of product/service information
• Available to interview and start within 2 weeks’ time (on-site, in Moncton, NB)
• The ability to stand/be on your feet for several hours at a time when at an event

Recommendations:

• Experience playing team sports (former athletes tend to feel right at home and perform well in our industry!)
• Experience working with customers (ie: hospitality, retail sales, customer service, fundraising, volunteering, etc)
• Communications/Business degrees (you’ll have a solid foundation and may learn and progress at an above-average pace)
• The ability to work well in groups while also achieving individual goals (bonus points for leadership experience/abilities!)
• Confident communication skills and the ability to strike up conversations (Bilingual / Multilingual people are encouraged to apply!)

All relevant experience and degrees will be taken into consideration, so don’t let a lack of experience hold you back! Apply today and you could be meeting with us to discuss opportunities sooner than you think!