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Junior Customer Service Representative

Company

Delmar International Inc.

Address Montreal, Quebec, Canada
Employment type FULL_TIME
Salary
Category Technology, Information and Internet
Expires 2023-08-17
Posted at 9 months ago
Job Description
Mandate:


  • Provide a superior customer service experience via phone and email
  • Performs other duties as required
  • Tracking & tracing shipments
  • Ensuring we have the required documentation for shipments and uploading into operating systems
  • Enter and update data into operating systems
  • Escalate any unsolved issues that may arise


Requirements:


  • Strong excel skills
  • Strong written and verbal communication skills. Bilingualism preferred
  • 1 Year Experience in a data entry and / or customer service role


What You Offer:


  • Ability to perform repetitive tasks with a high degree of accuracy
  • Work efficiently in a team and has a positive attitude
  • Excellent attention to detail
  • Maintains a satisfactory level of quality and productivity per department standards
  • Ability to multitask effectively


What We Offer:


  • Equal opportunity employer
  • Competitive compensation
  • Comprehensive health and dental care
  • Balance between work and home life