Customer Acquisition Expert Jobs

Strong computer skills and experience working with Windows 10, Microsoft Outlook and other Microsoft Products

You'll maintain an updated knowledge of the organization's product, services, and customer service policies

You'll keep customers updated on progress of their claims, service parts requests, shipping dates, quality issues, availability, pricing, and product knowledge

Minimum two (2) years of experience working as a Customer Care Specialist, Agent, or Account Representative (preferred)

Excellent reading, written and verbal language skills (English)

Previous experience working with a ticketing system similar to Zoho Desk or Mapics-AS400

Specialized knowledge or training in your designated field, without the need for training from us

Excellent verbal and written communication skills

Minimum of 5 years experience practicing law

Answer inbound customer questions via chat, text, or video within our JustAnswer platform

Leverage your professional expertise to provide guidance to customers

Utilize your outstanding customer service by showcasing your expertise in your designated field, fostering trust, and growing customer satisfaction

Excellent time management skills and ability to prioritize tasks

Assist with management of customer subscriptions, marketing promotions and sales initiatives.

Other duties and responsibilities as required.

At least 2 years customer success experience using a CRM tool

Excellent communication and interpersonal skills, with proven ability to work effectively both independently and as a positive contributor to the team.

Strong computer skills and the ability to adapt to different IT systems.

The ability to work well in groups while also achieving individual goals (bonus points for leadership experience/abilities!)

Experience playing team sports (former athletes tend to feel right at home and perform well in our industry!)

(bonus points for leadership experience/abilities!)

Product/service knowledge and marketing materials

Confident communication skills and the ability to strike up conversations (Bilingual / Multilingual people are encouraged to apply!)

Experience working with customers (ie: hospitality, retail sales, customer service, fundraising, volunteering, etc)

Bachelor's degree in marketing, business, or a related field (or equivalent practical experience).

Proven experience in customer acquisition, preferably in a DTC or e-commerce environment.

Strong knowledge of digital marketing channels, including paid search, social media advertising, email marketing, and SEO.

Excellent written and verbal communication skills.

Creative problem-solving abilities and a proactive approach to tackling challenges.

Proficiency in using marketing analytics tools, such as Google Analytics, to track and measure campaign performance.