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Senior Customer Service Specialist Jobs

Customer Service Specialist Jobs
By Puddle Pool Services At Ottawa, Ontario, Canada
● Extended health and dental benefits package
● Have basic maintenance skills and expertise in pool systems, maintenance, and repair.
● 2+ years of labor or customer service experience
● Competitive pay and bonus structure
● TONS of growth and advancement opportunities
● Incredible team culture and events
Customer Service Specialist (Fyidoctors)
By BCJobs At Kamloops, British Columbia, Canada
A comprehensive benefits package that includes outstanding optical coverage
Upholding excellent customer service standards using your charisma and problem-solving skills
Ideally, you will have customer-facing experience, preferably in a retail environment
You don't need any Optical Industry experience, just a passion for making a difference in people's lives.
Rapid and continued growth, ensuring a constantly challenging and rewarding environment
A workplace culture that fosters a sense of collaboration
Customer Service Specialist (Fyidoctors)
By BCJobs At Victoria, British Columbia, Canada
A comprehensive benefits package including outstanding optical coverage (two free pairs of eyewear each year!)
Upholding excellent customer service standards using your charisma and problem-solving skills
Ideally, you will have some customer-facing experience
A desire to learn and grow your skills
You don't need any Optical Industry experience, just a passion for making a difference in people's lives.
Excellent wages including quarterly bonuses
Customer Service Specialist Jobs
By Randstad Canada At Waterloo, Ontario, Canada
Excellent time management and organizational skills
Competitive annual salary ranging $55,000-60,000 depending on experience
Previous experience in customer service field. Experience in automotive or manufacturing industry is an asset.
Excellent written and oral communication skills
Proficient with Microsoft Office Suite, with excellent knowledge of MS Excel
Previous experience with EDI system is an asset
Customer Service Specialist Jobs
By Nutra Holdings At St John’s, Newfoundland and Labrador, Canada
Manage email requests in a highly personalized manner aligned with SOPs
·Knowledge in the sports nutrition industry
Execute company procedures regarding customer service.
Resolve customer conflicts and handle escalation procedures.
Assist with training of future customer service specialists.
Provide information and answer any customer questions about our products via email, chat & telephone.
Customer Service Specialist Jobs
By Experis India At Markham, Ontario, Canada
2-3yrs of Customer Service Experience.
This will involve contacting customers, reconciliation of accounts to determine possibly misapplied previous payments.
Work with internal team collecting previous correspondence with customers.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Customer Service Specialist Jobs
By SITA At Montreal, Quebec, Canada
Analytic skills: ability to build and structure an analysis, manage trending, detect patterns;
Manage the overall customer relationship through regular service review meetings as per the plan of engagement defined for the respective customers;
Manage the customer satisfaction and ensure all customer feedback is addressed to improve and develop customer loyalty;
Coordinate and contribute to user workshops to validate customer requirements and to confirm technical specifications in cooperation with other expert teams.
Proven experience in multi-country, multi-disciplinary, multi-cultural organisations, or projects is a plus.
Good presentation and communication skills, both verbal and written;
Customer Service Specialist Jobs
By Accu-staff Resource Systems Enterprises LTD At Windsor, Ontario, Canada
Previous experience in customer service, preferably in a technology or software company.
Strong verbal and written communication skills with the ability to explain technical solutions to non-technical customers.
Excellent problem-solving and analytical skills with the ability to troubleshoot and resolve customer issues effectively.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Be a part of a dynamic organization
Work with a great team
Customer Service Capabilities Specialist
By Unilever At Toronto, Ontario, Canada
Undergraduate degree in Supply Chain Management, Logistics, Business-related field or relevant work experience
2+ years of Customer Service experience; Strong working knowledge of the Order to Cash process
4+ years of Unilever experience
You love the power of data and will support the team in various reporting and analytics and insight scenarios.
Deep technical understanding of SAP
Ability to understand the technical details and be able to provide an overview of those details to a non-technical audience
Customer Service Specialist Jobs
By Image Flooring Inc. At Winnipeg, Manitoba, Canada
·Work with other Image Flooring team members to ensure customer needs are appropriately managed.
·Prepare customer quotes in Floorzap, working in tandem with the sales team for details.
·Copy Warehouse on approved estimates.
·Act as the secondary layer of customer service for more complex issues.
·Operate as the post-installation liaison for all shortages, damages, and deficiencies.
·Prepare work orders for installers, schedule, and follow up to completion.
Customer Service Specialist Jobs
By Toronto Water and Air At Scarborough, Ontario, Canada
Report to the Business Manager for (weekly/monthly/quarterly) call results.
Proven work experience as a Business Development Representative, Sales Account Executive orsimilar role.
Hands-on experience with multiple sales techniques including cold calls, Emails
Track record of achieving sales quotas Experience with CRM software (e.g. Salesforce)
Excellent communication and negotiation skills
Quality leads from marketing campaigns as sales opportunities
Customer Service Specialist Jobs
By Rainbow Restoration At Guelph/Eramosa, Ontario, Canada

Knowledge or willing to learn to be proficient in Fusion Exactamate QuickBooks and Microsoft office We are looking for a positive energetics team members who are looking to take pleasure and joy in ...

Customer Service Specialist Jobs
By Bailey Metal Products Limited At Calgary, Alberta, Canada
Understand and emphasize product features and benefits.
Manage a specific customer base or product segment as assigned providing complete customer service.
Must have exceptional organizational skills and written and verbal communication skills.
Customer service experience (ideally in manufacturing) is an asset.
Experience using SAP within the manufacturing industry is strongly preferred.
Experience in building materials or construction is a strong asset.
Customer Service Specialist Jobs
By Charger Logistics Inc. At Brampton, Ontario, Canada
Communicate specific freight requirements and procedures to drivers and ensure customers are well informed.
Previous experience in the logistic/supply chain industry is an asset
Communicating with customers and responding to their queries (via phone, email or fax) in a professional and timely manner.
Track and Trace large volume of customer orders
Entering, updating and processing customer orders on various interfaces.
Handle client complaints provide appropriate solutions and alternative within the time limits: follow up to ensure resolution.
Customer Service Specialist Jobs
By Adecco At Edmonton, Alberta, Canada
Experience in order management systems
Special knowledge, skills and abilities required:
Build knowledge of all major product groups to properly support customer contacts
Strong verbal and written communication skills
Excellent computer skills, including Microsoft Office
Experience with Office 365, Salesforce, SAP, Esker
Customer Service & Acquisition Specialist
By InAltum Maritime At Moncton, New Brunswick, Canada
The ability to work well in groups while also achieving individual goals (bonus points for leadership experience/abilities!)
Experience playing team sports (former athletes tend to feel right at home and perform well in our industry!)
(bonus points for leadership experience/abilities!)
Product/service knowledge and marketing materials
Confident communication skills and the ability to strike up conversations (Bilingual / Multilingual people are encouraged to apply!)
Experience working with customers (ie: hospitality, retail sales, customer service, fundraising, volunteering, etc)
Customer Service Specialist Jobs
By Tamahaac Club At Alberta, Canada
Education, Experience, and Licensing Requirements:
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Customer Service Representative Qualifications / Skills:
Previous experience, especially in particular industry, preferred
Customer Service Representative Job Responsibilities:
Serves customers by providing product and service information and resolving product and service problems.
Customer Service Specialist Jobs
By Salem Seats At Canada
Building and maintaining strong relationships with clients through effective follow-up and relationship management.
Exceptional organizational skills with the ability to manage and prioritize multiple tasks effectively.
Demonstrating excellent phone etiquette and communication skills to engage with clients professionally and persuasively.
Excellent communication skills, both verbal and written.
Previous experience in sales or customer service roles
Conducting outbound cold calls to potential clients to promote our company and onboard clients
Customer Service Specialist Jobs
By Cadel At Mississauga, Ontario, Canada
High school diploma combined with 1 year experience in a similar position.
Very good knowledge of Excel, Microsoft Dynamics and the Office suite.
Speed and accuracy in data entry.
Answers calls and emails, process sales orders. Enjoy dealing with many requests simultaneously.
Perform the necessary research for all customer credit requests.
Enter data into the AX software’s return request form.
Customer Service Specialist Jobs
By Torstaff At Toronto, Ontario, Canada

Well established retailer located in the Yorkville area requires a detailed oriented Customer Service representative to follow-up on sales and services for their upscale brands.You will follow-up on ...

Are you looking for a rewarding career in customer service? We are looking for an experienced Senior GTS Customer Service Specialist to join our team! As a Senior GTS Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries, and providing technical support. If you have a passion for customer service and a commitment to excellence, this is the job for you!

Overview:

A Senior GTS Customer Service Specialist is responsible for providing exceptional customer service to customers of the Global Trade Services (GTS) department. The Senior GTS Customer Service Specialist is responsible for responding to customer inquiries, resolving customer issues, and providing guidance and support to customers.

Detailed Job Description:

The Senior GTS Customer Service Specialist is responsible for providing exceptional customer service to customers of the Global Trade Services (GTS) department. The Senior GTS Customer Service Specialist is responsible for responding to customer inquiries, resolving customer issues, and providing guidance and support to customers. The Senior GTS Customer Service Specialist is also responsible for maintaining customer records, ensuring accuracy of customer data, and providing customer feedback to the GTS department.

What is Senior Customer Service Specialist Job Skills Required?

• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of GTS processes and procedures
• Knowledge of international trade regulations
• Knowledge of computer systems and software

What is Senior Customer Service Specialist Job Qualifications?

• Bachelor’s degree in Business Administration, International Business, or related field
• At least 5 years of customer service experience
• At least 3 years of experience in a GTS customer service role
• Knowledge of international trade regulations
• Knowledge of computer systems and software

What is Senior Customer Service Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of GTS processes and procedures
• Knowledge of international trade regulations
• Knowledge of computer systems and software

What is Senior Customer Service Specialist Job Experience?

• At least 5 years of customer service experience
• At least 3 years of experience in a GTS customer service role

What is Senior Customer Service Specialist Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer issues in a timely and efficient manner
• Provide guidance and support to customers
• Maintain customer records and ensure accuracy of customer data
• Provide customer feedback to the GTS department
• Monitor customer service trends and recommend improvements to GTS processes and procedures