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Senior Customer Service Specialist Jobs in British Columbia

Customer Service Specialist (Fyidoctors)
By BCJobs At Kamloops, British Columbia, Canada
A comprehensive benefits package that includes outstanding optical coverage
Upholding excellent customer service standards using your charisma and problem-solving skills
Ideally, you will have customer-facing experience, preferably in a retail environment
You don't need any Optical Industry experience, just a passion for making a difference in people's lives.
Rapid and continued growth, ensuring a constantly challenging and rewarding environment
A workplace culture that fosters a sense of collaboration
Customer Service Specialist (Fyidoctors)
By BCJobs At Victoria, British Columbia, Canada
A comprehensive benefits package including outstanding optical coverage (two free pairs of eyewear each year!)
Upholding excellent customer service standards using your charisma and problem-solving skills
Ideally, you will have some customer-facing experience
A desire to learn and grow your skills
You don't need any Optical Industry experience, just a passion for making a difference in people's lives.
Excellent wages including quarterly bonuses
Customer Service Specialist Jobs
By Toronto Water and Air At Scarborough, Ontario, Canada
Report to the Business Manager for (weekly/monthly/quarterly) call results.
Proven work experience as a Business Development Representative, Sales Account Executive orsimilar role.
Hands-on experience with multiple sales techniques including cold calls, Emails
Track record of achieving sales quotas Experience with CRM software (e.g. Salesforce)
Excellent communication and negotiation skills
Quality leads from marketing campaigns as sales opportunities

Are you looking for a rewarding career in customer service? We are looking for an experienced Senior GTS Customer Service Specialist to join our team! As a Senior GTS Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries, and providing technical support. If you have a passion for customer service and a commitment to excellence, this is the job for you!

Overview:

A Senior GTS Customer Service Specialist is responsible for providing exceptional customer service to customers of the Global Trade Services (GTS) department. The Senior GTS Customer Service Specialist is responsible for responding to customer inquiries, resolving customer issues, and providing guidance and support to customers.

Detailed Job Description:

The Senior GTS Customer Service Specialist is responsible for providing exceptional customer service to customers of the Global Trade Services (GTS) department. The Senior GTS Customer Service Specialist is responsible for responding to customer inquiries, resolving customer issues, and providing guidance and support to customers. The Senior GTS Customer Service Specialist is also responsible for maintaining customer records, ensuring accuracy of customer data, and providing customer feedback to the GTS department.

What is Senior Customer Service Specialist Job Skills Required?

• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of GTS processes and procedures
• Knowledge of international trade regulations
• Knowledge of computer systems and software

What is Senior Customer Service Specialist Job Qualifications?

• Bachelor’s degree in Business Administration, International Business, or related field
• At least 5 years of customer service experience
• At least 3 years of experience in a GTS customer service role
• Knowledge of international trade regulations
• Knowledge of computer systems and software

What is Senior Customer Service Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of GTS processes and procedures
• Knowledge of international trade regulations
• Knowledge of computer systems and software

What is Senior Customer Service Specialist Job Experience?

• At least 5 years of customer service experience
• At least 3 years of experience in a GTS customer service role

What is Senior Customer Service Specialist Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer issues in a timely and efficient manner
• Provide guidance and support to customers
• Maintain customer records and ensure accuracy of customer data
• Provide customer feedback to the GTS department
• Monitor customer service trends and recommend improvements to GTS processes and procedures