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Customer Service Specialist Jobs

Company

Cadel
Address Mississauga, Ontario, Canada
Employment type FULL_TIME
Salary
Category Truck Transportation
Expires 2023-07-16
Posted at 10 months ago
Job Description


Our Cadel Mississauga branch is seeking a Customer Service Specialist. Your responsibilities will be to:


  • Perform the necessary research for all customer credit requests.
  • Enter data into the AX software’s return request form.
  • Answers calls and emails, process sales orders. Enjoy dealing with many requests simultaneously.
  • Supplier return guarantee
  • Request authorization for returns from suppliers. Manually complete the appropriate return of merchandise form.
  • Research all customer credit requests.
  • Follow up with customers.
  • Perform all other related tasks as requested by his/her supervisor.


Qualifications


Requirements


To Join Our Team, You Need


  • Exprience with replacement parts is an asset.
  • Speed and accuracy in data entry.
  • High school diploma combined with 1 year experience in a similar position.
  • Very good knowledge of Excel, Microsoft Dynamics and the Office suite.