Customer Payments Specialist, Bilingual
By EQ Bank | Equitable Bank At Toronto, Ontario, Canada
Completed a diploma program in a related discipline and have a minimum of 2 years of collections experience
Minimum 2 years’ experience in a financial service industry
Strong communication, problem solving and analytical skills required
Strong negotiation skills are required
Knowledge of PPlus and XRS systems are very much an asset
Experience with HELOC (Home Equity Line of Credit) is preferred but not required
Customer Service Specialist Jobs
By Puddle Pool Services At Ottawa, Ontario, Canada
● Extended health and dental benefits package
● Have basic maintenance skills and expertise in pool systems, maintenance, and repair.
● 2+ years of labor or customer service experience
● Competitive pay and bonus structure
● TONS of growth and advancement opportunities
● Incredible team culture and events
Customer Service Specialist, Bilingual
By EQ Bank | Equitable Bank At Calgary, Alberta, Canada
Demonstrated front line customer service experience (for a minimum of 12 months) in finance or mortgage industry
Recognize appropriate retention triggers for renewal and refinance opportunities.
Knowledge of commercial and residential lending products, related legal terminology and provincial and federal legislations
Exceptional interpersonal and communication skills – written and oral
Strong active listening skills with the ability to engage with the customer
Previous experience with Home Equity Line of Credit (HELOC) product
Customer Service Specialist (Fyidoctors)
By BCJobs At Kamloops, British Columbia, Canada
A comprehensive benefits package that includes outstanding optical coverage
Upholding excellent customer service standards using your charisma and problem-solving skills
Ideally, you will have customer-facing experience, preferably in a retail environment
You don't need any Optical Industry experience, just a passion for making a difference in people's lives.
Rapid and continued growth, ensuring a constantly challenging and rewarding environment
A workplace culture that fosters a sense of collaboration
Customer Service Specialist (Fyidoctors)
By BCJobs At Victoria, British Columbia, Canada
A comprehensive benefits package including outstanding optical coverage (two free pairs of eyewear each year!)
Upholding excellent customer service standards using your charisma and problem-solving skills
Ideally, you will have some customer-facing experience
A desire to learn and grow your skills
You don't need any Optical Industry experience, just a passion for making a difference in people's lives.
Excellent wages including quarterly bonuses
Customer Service Specialist Jobs
By Randstad Canada At Waterloo, Ontario, Canada
Excellent time management and organizational skills
Competitive annual salary ranging $55,000-60,000 depending on experience
Previous experience in customer service field. Experience in automotive or manufacturing industry is an asset.
Excellent written and oral communication skills
Proficient with Microsoft Office Suite, with excellent knowledge of MS Excel
Previous experience with EDI system is an asset
Customer Service Specialist Jobs
By Nutra Holdings At St John’s, Newfoundland and Labrador, Canada
Manage email requests in a highly personalized manner aligned with SOPs
·Knowledge in the sports nutrition industry
Execute company procedures regarding customer service.
Resolve customer conflicts and handle escalation procedures.
Assist with training of future customer service specialists.
Provide information and answer any customer questions about our products via email, chat & telephone.
Customer Service Specialist Jobs
By Experis India At Markham, Ontario, Canada
2-3yrs of Customer Service Experience.
This will involve contacting customers, reconciliation of accounts to determine possibly misapplied previous payments.
Work with internal team collecting previous correspondence with customers.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Customer Service Specialist Jobs
By SITA At Montreal, Quebec, Canada
Analytic skills: ability to build and structure an analysis, manage trending, detect patterns;
Manage the overall customer relationship through regular service review meetings as per the plan of engagement defined for the respective customers;
Manage the customer satisfaction and ensure all customer feedback is addressed to improve and develop customer loyalty;
Coordinate and contribute to user workshops to validate customer requirements and to confirm technical specifications in cooperation with other expert teams.
Proven experience in multi-country, multi-disciplinary, multi-cultural organisations, or projects is a plus.
Good presentation and communication skills, both verbal and written;
Customer Service Specialist Jobs
By Accu-staff Resource Systems Enterprises LTD At Windsor, Ontario, Canada
Previous experience in customer service, preferably in a technology or software company.
Strong verbal and written communication skills with the ability to explain technical solutions to non-technical customers.
Excellent problem-solving and analytical skills with the ability to troubleshoot and resolve customer issues effectively.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Be a part of a dynamic organization
Work with a great team
Customer Service Capabilities Specialist
By Unilever At Toronto, Ontario, Canada
Undergraduate degree in Supply Chain Management, Logistics, Business-related field or relevant work experience
2+ years of Customer Service experience; Strong working knowledge of the Order to Cash process
4+ years of Unilever experience
You love the power of data and will support the team in various reporting and analytics and insight scenarios.
Deep technical understanding of SAP
Ability to understand the technical details and be able to provide an overview of those details to a non-technical audience
Customer Service Specialist Jobs
By Image Flooring Inc. At Winnipeg, Manitoba, Canada
·Work with other Image Flooring team members to ensure customer needs are appropriately managed.
·Prepare customer quotes in Floorzap, working in tandem with the sales team for details.
·Copy Warehouse on approved estimates.
·Act as the secondary layer of customer service for more complex issues.
·Operate as the post-installation liaison for all shortages, damages, and deficiencies.
·Prepare work orders for installers, schedule, and follow up to completion.
Bilingual Customer Care Specialist
By Direct Focus Marketing Communications At Winnipeg, Manitoba, Canada
Prepare relevant reports for clients and management.
Develop and maintain thorough working knowledge of functions and offerings, ensuring up-to-date and useful information is available when customers ask.
Update content on websites as required using available content management systems.
Meet as needed with your manager to determine work requirements, resource needs, etc.
Are friendly, enthusiastic, and confident—you have excellent interpersonal skills.
Have exceptional written and verbal communication skills.
Customer Service Specialist Jobs
By Toronto Water and Air At Scarborough, Ontario, Canada
Report to the Business Manager for (weekly/monthly/quarterly) call results.
Proven work experience as a Business Development Representative, Sales Account Executive orsimilar role.
Hands-on experience with multiple sales techniques including cold calls, Emails
Track record of achieving sales quotas Experience with CRM software (e.g. Salesforce)
Excellent communication and negotiation skills
Quality leads from marketing campaigns as sales opportunities
Customer Service Specialist Jobs
By Rainbow Restoration At Guelph/Eramosa, Ontario, Canada

Knowledge or willing to learn to be proficient in Fusion Exactamate QuickBooks and Microsoft office We are looking for a positive energetics team members who are looking to take pleasure and joy in ...

Customer Service Specialist Jobs
By Bailey Metal Products Limited At Calgary, Alberta, Canada
Understand and emphasize product features and benefits.
Manage a specific customer base or product segment as assigned providing complete customer service.
Must have exceptional organizational skills and written and verbal communication skills.
Customer service experience (ideally in manufacturing) is an asset.
Experience using SAP within the manufacturing industry is strongly preferred.
Experience in building materials or construction is a strong asset.
Customer Service Specialist Jobs
By Charger Logistics Inc. At Brampton, Ontario, Canada
Communicate specific freight requirements and procedures to drivers and ensure customers are well informed.
Previous experience in the logistic/supply chain industry is an asset
Communicating with customers and responding to their queries (via phone, email or fax) in a professional and timely manner.
Track and Trace large volume of customer orders
Entering, updating and processing customer orders on various interfaces.
Handle client complaints provide appropriate solutions and alternative within the time limits: follow up to ensure resolution.
Customer Service Specialist Jobs
By Adecco At Edmonton, Alberta, Canada
Experience in order management systems
Special knowledge, skills and abilities required:
Build knowledge of all major product groups to properly support customer contacts
Strong verbal and written communication skills
Excellent computer skills, including Microsoft Office
Experience with Office 365, Salesforce, SAP, Esker
Spécialist De Service A La Clientele Bilingue / Bilingual Customer Service Specialist (Caseworker)
By Innomar Strategies At Quebec, Canada
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
The management of the assigned projects and/or cases.
Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences.
“Remote-First” culture – flexible opportunities to work from home!
Les questions de financement et d'accès, y compris les programmes d'accès privés, publics et particuliers;
With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring.
Bilingual Customer Service Specialist
By Canada Life At Toronto, Ontario, Canada
The daily management of a block of business
Strong communication skills - both written and verbal
Strong interpersonal skills with the ability to work independently and as part of a larger team
Knowledge of investment/retirement arrangements and/or GRS business processes an asset
Knowledge of rules and regulations as they relate to GRS products an asset
Reporting to the Associate Manager, you will be accountable for: