Customer Service Guide Jobs
By Rivian At Vancouver, British Columbia, Canada
3+ years’ experience in account management or dedicated customer relationship management/sales role preferred
Manage a book of business of 300+ customers in various vehicle journey lifecycles across 14+ states
Manages and reports on customer escalations or exception cases up to leadership through ownership 
Manage and guide the cross functional partners to ensure timeout customer delivery and exceptional customer service 
Share trends and areas of opportunity within our process to operationally improve our effectiveness and the customer experience
Listen and understand the needs of each owner so that you can deliver a tailored brand experience.
Customer Service - Scheduler
By Randstad Canada At Vancouver, British Columbia, Canada
Order management including document processing PO's, scheduling with clients
Well organized and great at multitasking time management
Provide a high level of product knowledge to help resolve any issues or concerns
Liaise with all other internal departments to help provide an excellent customer experience
Benefits Package and Annual Incentives
Provide a high level of product knowledge to help resolve any issues
Customer Service Assistant Jobs

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Dispatch / Customer Service Jobs
By Aztrix Solutions At Milton, Ontario, Canada
Must have extensive Fleet Manager software experience
Manage multiple customer shipments simultaneously
Experience with MAVES warehousing software would be an asset
Must have previous experience working in a Transport setting
Demonstrated ability to manage high-stress situations calmly and effectively
Customer centric with a positive attitude and strong people skills
Customer Service Supervisor Jobs
By Eco Guardian Inc. At Newmarket, Ontario, Canada
Prepares knowledge-based documents such as summaries and responses to frequently asked questions.
At least three (3) years of experience, with track record of success in supervising a team of CSR’s
Excellent verbal and written communication skills
Familiarity with customer service software (EDI experience)
Fully comfortable with MS Office Excellent analytical and presentation skills
Supervises a team of assigned customer service representatives and ensures they comply with company guidelines particularly related to quality of service.
Seasonal Customer Service Tm (Langford)
By Michaels Stores At Victoria, British Columbia, Canada
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Retail and/or customer service experience preferred
To review a comprehensive list of benefits, please visit
Help customers shop, locate products, and provide them with solutions
Educate customers on the Voice of Customer (VOC) survey
Customer Service Administrator Jobs
By Dovetail Recruitment Ltd At Wimborne, Alberta, Canada
Producing reports and management information when requested
Previous experience within a customer service position
Excellent administration skills with attention to detail
Excellent oral and written communication skills
27 days holiday (+ 8 Bank Holidays)
Monday - Friday 9.00 am - 5.00 pm
Bookkeeper, Customer Service Jobs
By Deepfreeze Refrigerants Inc. At Mississauga, Ontario, Canada

We are looking for candidates who can integrate well into our team, who can bring strong bookkeeping and team skills to our small business to complement other staff skills and work styles. Ideally, ...

Supervisor Customer Service Jobs
By Sterigenics U.S., LLC At Port Coquitlam, British Columbia, Canada
Associate degree or equivalent from a two (2) year college; or equivalent combination of education and experience.
Administrative support to General Manager and QA Manager
Minimum of 3-5 years related customer service experience.
Experience supervising a customer service department preferred.
administrative support to General Manager and QA Manager
Coordinates all activities required to resolve and respond to customer issues in a quick, efficient and professional manner.
Dispatcher/Customer Service Jobs
By MT Talent Solutions Inc. At Woodbridge, Ontario, Canada
Knowledge of logistics software or transport management systems.
Excellent organizational and time-management skills.
2 years of transportation experience and work experience as a Logistics coordinator / Dispatcher or similar role is an asset.
Strong computer literacy skills: proficiency in Excel, Word, and Zoom applications.
Opportunity for growth and development through training and courses.
State-of-the-art amenities at our eco-friendly Home Office.
* Customer Service - Order Taker
By Labour Source At Kingston, Ontario, Canada
Customer service experience is an asset
Experience accepting various types of payment including cash
Must be able to work every second Saturday (7am-12pm)
Working at the front desk assisting customers with purchase orders
Educating customers on available product using sales techniques
Entering data into the computer system
Customer Service Coordinator Jobs
By Merrithew® At Scarborough, Ontario, Canada
· Knowledge of or experience using CRM (Customer Relationship Management) systems, preferably SAGE
· Post-secondary education or equivalent work experience
· Setting up new customers into the CRM system including data entry, order taking, shipping quotes/issues
· A minimum of 3 years’ customer service support, order entry, and administrative experience
· Superior organizational skills, with the ability to prioritize and handle multiple tasks and deadlines
· Exceptional communication skills, verbal and written
Customer Service Professional Jobs
By Manulife At Greater Toronto Area, Canada
Post-secondary education with industry certification is preferred or equivalent work experience
Assist customers with the completion of appropriate forms and other policy requirements.
Maintaining procedural expertise, broad knowledge and keeping current with our systems and products in our rapidly changing environment.
You obsess about customers, listen, engage, and act for their benefit.
Customer service focus and skills
Work experience in contact center is necessary.
Customer Service Professional Iii
By Compunnel Inc. At Halifax, Nova Scotia, Canada

Seeking candidates with a minimum 6 months work experience in a call center environment.

Customer Service - Transportation Industry
By Randstad Canada At Dorval, Quebec, Canada
Order-Entry using Transportation Management System (TMW Truckmate)
Coordinate with shippers and consignees to meet all client’s requirements
Manage Client Portals with timely updates to keep our clients informed of shipment status
Work with the Finance Department to ensure the billing cycle can be completed
Minimum 1-year experience in Customer Service from industries such as FedEx, Amazon, Purolator. (asset)
Strong customer service skills and the ability to satisfactorily resolve all issues.
Customer Service Trainee Jobs
By Spara Executives At Brampton, Ontario, Canada
Cultivate a knowledge base on all products and services to draw on customer interactions
Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives
1-3 years working as a customer service associate, sales representative, or experience in a retail, restaurant, or hospitality environment
Above-average emotional intelligence and people skills
Daily Responsibilities for our Customer Service Trainee:
Wanted Qualifications for our Customer Service Trainee:
Customer Service Administrator Jobs
By Onboarding Direct Recruitment At Maple Ridge, British Columbia, Canada
Trouble shooting items and other duties ranging from filing, corresponding with management, and coordinating with clients.
A minimum of 1 full year of customer service, administration, or other equivalent experience
Knowledge of Microsoft Suite (Excel, Word, Outlook)
Successful candidate will be a problem solver, with strong critical thinking skills.
Must have strong communication skills, both oral and written.
Strong computer and ERP skills required as the successful candidate will be working with SAP.
Medical Customer Service Coordinator
By Enhanced Care Clinic At Markham, Ontario, Canada
Supports management and perform administrative tasks for service delivery
Previous health care experience is an asset
Administrative experience/customer service experience is an asset
Excellent communication skills, ability to multi-task and willingness to learn
Knowledge of EMR and G-suite is an asset
Effective interpersonal and problem-solving skills
Customer Service Jobs
By Iconic Nova Scotia At Halifax, Nova Scotia, Canada
No specific work experience or educational qualifications are necessary, but related experience and education will be considered.
Provide exceptional customer service by answering inquiries, offering advice, and addressing customer concerns.
Promote brand products and services while delivering a positive customer experience.
Assist in reaching the target market effectively and efficiently.
Collaborate with team members to achieve campaign objectives.
Participate in occasional marketing and sales activities as required.
Customer Service Staff Jobs
By Stanley Black & Decker, Inc. At Regina, Saskatchewan, Canada
Maintained accurate and up-to-date customer records, order details, and documentation in the customer relationship management (CRM) system.
Stay updated on industry trends, product knowledge, and customer requirements to provide knowledgeable assistance and support.
Bachelor's degree in Business Administration, Management, or a related field.
Excellent organizational and multitasking abilities to manage multiple customer inquiries and orders simultaneously.
Proficiency in using customer relationship management (CRM) software and other relevant business tools.
Knowledge of automotive industry standards, processes, and customer requirements is a plus.

Are you looking for a customer service role that will challenge and reward you? We are looking for an enthusiastic and motivated Customer Service Rep to join our team and provide exceptional service to our customers. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication and problem-solving skills, we want to hear from you!

What is Customer Service Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively both verbally and in writing
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software, databases, and tools

What is Customer Service Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a team environment

What is Customer Service Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Experience?

• Previous customer service experience
• Experience in a fast-paced environment
• Experience with Microsoft Office Suite

What is Customer Service Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and provide appropriate solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Maintain customer records in customer service software
• Update customer information in the customer service database
• Generate reports to track customer service metrics