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Customer Service Operations Specialist Jobs

Customer Service Specialist Jobs
By Puddle Pool Services At Ottawa, Ontario, Canada
● Extended health and dental benefits package
● Have basic maintenance skills and expertise in pool systems, maintenance, and repair.
● 2+ years of labor or customer service experience
● Competitive pay and bonus structure
● TONS of growth and advancement opportunities
● Incredible team culture and events
Customer Service Specialist (Fyidoctors)
By BCJobs At Kamloops, British Columbia, Canada
A comprehensive benefits package that includes outstanding optical coverage
Upholding excellent customer service standards using your charisma and problem-solving skills
Ideally, you will have customer-facing experience, preferably in a retail environment
You don't need any Optical Industry experience, just a passion for making a difference in people's lives.
Rapid and continued growth, ensuring a constantly challenging and rewarding environment
A workplace culture that fosters a sense of collaboration
Customer Service Specialist (Fyidoctors)
By BCJobs At Victoria, British Columbia, Canada
A comprehensive benefits package including outstanding optical coverage (two free pairs of eyewear each year!)
Upholding excellent customer service standards using your charisma and problem-solving skills
Ideally, you will have some customer-facing experience
A desire to learn and grow your skills
You don't need any Optical Industry experience, just a passion for making a difference in people's lives.
Excellent wages including quarterly bonuses
Customer Service Assistant, Operations
By Bison Transport Inc. At Winnipeg, Manitoba, Canada
Proven communication and time-management skills
Prior Transportation, and/or Logistics experience is an asset, but not a must
Sound analytical and critical thinking skills
Decision making and organizational skills
Strong customer service and relationship-building skills
Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
Customer Service Specialist Jobs
By Randstad Canada At Waterloo, Ontario, Canada
Excellent time management and organizational skills
Competitive annual salary ranging $55,000-60,000 depending on experience
Previous experience in customer service field. Experience in automotive or manufacturing industry is an asset.
Excellent written and oral communication skills
Proficient with Microsoft Office Suite, with excellent knowledge of MS Excel
Previous experience with EDI system is an asset
Specialist Service Operations Jobs
By SITA At Montreal, Quebec, Canada
Identifier et documenter en permanence les enseignements tirés, les erreurs connues et les connaissances opérationnelles en vue d'améliorer les services ;
Lorsque cela est nécessaire, être joignable pour les escalades et le soutien, sur une base d'astreinte ;
Lorsque cela est nécessaire, effectuer les tâches assignées par roulement 24 heures sur 24 et 7 jours sur 7.
Connaissances et compréhension dans un ou plusieurs des domaines suivants : Système d'exploitation et applications des serveurs Windows ;
Installation et configuration d'applications et de logiciels pour l'utilisateur final ;
Capacité à analyser, à tirer des conclusions et à créer des solutions aux problèmes complexes des clients ;
Customer Service Specialist Jobs
By Nutra Holdings At St John’s, Newfoundland and Labrador, Canada
Manage email requests in a highly personalized manner aligned with SOPs
·Knowledge in the sports nutrition industry
Execute company procedures regarding customer service.
Resolve customer conflicts and handle escalation procedures.
Assist with training of future customer service specialists.
Provide information and answer any customer questions about our products via email, chat & telephone.
Customer Service Specialist Jobs
By Experis India At Markham, Ontario, Canada
2-3yrs of Customer Service Experience.
This will involve contacting customers, reconciliation of accounts to determine possibly misapplied previous payments.
Work with internal team collecting previous correspondence with customers.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Customer Service Specialist Jobs
By SITA At Montreal, Quebec, Canada
Analytic skills: ability to build and structure an analysis, manage trending, detect patterns;
Manage the overall customer relationship through regular service review meetings as per the plan of engagement defined for the respective customers;
Manage the customer satisfaction and ensure all customer feedback is addressed to improve and develop customer loyalty;
Coordinate and contribute to user workshops to validate customer requirements and to confirm technical specifications in cooperation with other expert teams.
Proven experience in multi-country, multi-disciplinary, multi-cultural organisations, or projects is a plus.
Good presentation and communication skills, both verbal and written;
Customer Service Specialist Jobs
By Accu-staff Resource Systems Enterprises LTD At Windsor, Ontario, Canada
Previous experience in customer service, preferably in a technology or software company.
Strong verbal and written communication skills with the ability to explain technical solutions to non-technical customers.
Excellent problem-solving and analytical skills with the ability to troubleshoot and resolve customer issues effectively.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Be a part of a dynamic organization
Work with a great team
Customer Service Capabilities Specialist
By Unilever At Toronto, Ontario, Canada
Undergraduate degree in Supply Chain Management, Logistics, Business-related field or relevant work experience
2+ years of Customer Service experience; Strong working knowledge of the Order to Cash process
4+ years of Unilever experience
You love the power of data and will support the team in various reporting and analytics and insight scenarios.
Deep technical understanding of SAP
Ability to understand the technical details and be able to provide an overview of those details to a non-technical audience
Customer Service Specialist (English And Mandarin)
By EQ Bank | Equitable Bank At Toronto, Ontario, Canada
Demonstrated front line customer service experience (for a minimum of 12 months) in finance or mortgage industry
Recognize appropriate retention triggers for renewal and refinance opportunities
Knowledge of commercial and residential lending products, related legal terminology and provincial and federal legislations
Exceptional interpersonal and communication skills – written and oral
Strong active listening skills with the ability to engage with the customer
Previous experience with Home Equity Line of Credit (HELOC) product
Customer Operations Specialist Jobs
By VGW At Toronto, Ontario, Canada
Maintain the Account Management Team Knowledge Base, ensuring process and compliance related documentation remain up to date at all times.
Always bring new ideas to the Account Management leadership team that will enhance the customer experience for the player.
Expert knowledge of customer service technologies, workforce management tools and CRMs.
Ensure changes are communicated to Account Management team members appropriately so that no issue slips through the cracks.
Manage a formal information and training acknowledgement process to ensure staff completion of relevant materials is documented.
Management of Account Management Tools & Systems:
Customer Service Specialist Jobs
By Image Flooring Inc. At Winnipeg, Manitoba, Canada
·Work with other Image Flooring team members to ensure customer needs are appropriately managed.
·Prepare customer quotes in Floorzap, working in tandem with the sales team for details.
·Copy Warehouse on approved estimates.
·Act as the secondary layer of customer service for more complex issues.
·Operate as the post-installation liaison for all shortages, damages, and deficiencies.
·Prepare work orders for installers, schedule, and follow up to completion.
Customer Service Specialist Jobs
By Toronto Water and Air At Scarborough, Ontario, Canada
Report to the Business Manager for (weekly/monthly/quarterly) call results.
Proven work experience as a Business Development Representative, Sales Account Executive orsimilar role.
Hands-on experience with multiple sales techniques including cold calls, Emails
Track record of achieving sales quotas Experience with CRM software (e.g. Salesforce)
Excellent communication and negotiation skills
Quality leads from marketing campaigns as sales opportunities
Customer Service Specialist Jobs
By Rainbow Restoration At Guelph/Eramosa, Ontario, Canada

Knowledge or willing to learn to be proficient in Fusion Exactamate QuickBooks and Microsoft office We are looking for a positive energetics team members who are looking to take pleasure and joy in ...

Customer Service Specialist Jobs
By Bailey Metal Products Limited At Calgary, Alberta, Canada
Understand and emphasize product features and benefits.
Manage a specific customer base or product segment as assigned providing complete customer service.
Must have exceptional organizational skills and written and verbal communication skills.
Customer service experience (ideally in manufacturing) is an asset.
Experience using SAP within the manufacturing industry is strongly preferred.
Experience in building materials or construction is a strong asset.
Customer Service Specialist Jobs
By Charger Logistics Inc. At Brampton, Ontario, Canada
Communicate specific freight requirements and procedures to drivers and ensure customers are well informed.
Previous experience in the logistic/supply chain industry is an asset
Communicating with customers and responding to their queries (via phone, email or fax) in a professional and timely manner.
Track and Trace large volume of customer orders
Entering, updating and processing customer orders on various interfaces.
Handle client complaints provide appropriate solutions and alternative within the time limits: follow up to ensure resolution.
Business Operations Specialist, Communications (Customer Identity)
By Okta At Canada
Identify and execute operational improvements to increase efficiency and responsiveness across the organization through process improvement, project planning and stakeholder management
Previous experience working in a remote/distributed environment
Manage information architecture for CIC Engineering content & communications
Help develop and manage documentation of departmental policies, processes, and initiatives related to business continuity, travel, and engagement
Excellent verbal and written communication skills
Analytical problem solving and process improvement skills
Business Operations Specialist, Learning Programs (Customer Identity)
By Okta At Canada
Identify and execute operational improvements to increase efficiency and responsiveness across the organization through process improvement, project planning and stakeholder management
Previous experience working in a remote/distributed environment
Operationalize and manage the associated learning programs
Help develop and manage documentation of departmental policies and processes related to training and development
Partner with multiple groups to improve onboarding and training experiences for new team members
Excellent verbal and written communication skills

Are you looking for an exciting opportunity to use your customer service skills to make a difference? We are looking for a Customer Service Operations Specialist to join our team and help us provide exceptional service to our customers. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have a passion for customer service and are looking for a rewarding career, this could be the perfect job for you!

Overview Customer Service Operations Specialists are responsible for providing customer service and support to customers. They are responsible for resolving customer inquiries, complaints, and problems in a timely and efficient manner. They must be knowledgeable about the company’s products and services, and be able to provide accurate information to customers. Detailed Job Description Customer Service Operations Specialists are responsible for providing customer service and support to customers. They must be able to answer customer inquiries, resolve customer complaints, and provide accurate information about the company’s products and services. They must be able to handle customer inquiries in a timely and efficient manner. They must be able to provide customer service in a professional and courteous manner. They must be able to maintain customer records and provide customer feedback to management. Job Skills Required
• Excellent customer service and communication skills
• Ability to handle customer inquiries in a timely and efficient manner
• Ability to provide accurate information about the company’s products and services
• Ability to maintain customer records
• Ability to provide customer feedback to management
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office Suite
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office Suite
• Ability to work in a fast-paced environment
• Ability to multi-task
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office Suite
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a customer service operations role
Job Responsibilities
• Answer customer inquiries in a timely and efficient manner
• Resolve customer complaints and provide accurate information
• Maintain customer records and provide customer feedback to management
• Provide customer service in a professional and courteous manner
• Follow customer service policies and procedures
• Monitor customer service performance and provide feedback to management
• Assist with customer service training and development