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Customer Service Operations Specialist Jobs in Ontario

Customer Service Specialist Jobs
By Puddle Pool Services At Ottawa, Ontario, Canada
● Extended health and dental benefits package
● Have basic maintenance skills and expertise in pool systems, maintenance, and repair.
● 2+ years of labor or customer service experience
● Competitive pay and bonus structure
● TONS of growth and advancement opportunities
● Incredible team culture and events
Customer Service Specialist Jobs
By Nutra Holdings At St John’s, Newfoundland and Labrador, Canada
Manage email requests in a highly personalized manner aligned with SOPs
·Knowledge in the sports nutrition industry
Execute company procedures regarding customer service.
Resolve customer conflicts and handle escalation procedures.
Assist with training of future customer service specialists.
Provide information and answer any customer questions about our products via email, chat & telephone.
Customer Service Specialist Jobs
By Experis India At Markham, Ontario, Canada
2-3yrs of Customer Service Experience.
This will involve contacting customers, reconciliation of accounts to determine possibly misapplied previous payments.
Work with internal team collecting previous correspondence with customers.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Customer Service Specialist Jobs
By Rainbow Restoration At Guelph/Eramosa, Ontario, Canada

Knowledge or willing to learn to be proficient in Fusion Exactamate QuickBooks and Microsoft office We are looking for a positive energetics team members who are looking to take pleasure and joy in ...

Customer Service Specialist Jobs
By Charger Logistics Inc. At Brampton, Ontario, Canada
Communicate specific freight requirements and procedures to drivers and ensure customers are well informed.
Previous experience in the logistic/supply chain industry is an asset
Communicating with customers and responding to their queries (via phone, email or fax) in a professional and timely manner.
Track and Trace large volume of customer orders
Entering, updating and processing customer orders on various interfaces.
Handle client complaints provide appropriate solutions and alternative within the time limits: follow up to ensure resolution.
Customer Service Specialist Jobs
By Cadel At Mississauga, Ontario, Canada
High school diploma combined with 1 year experience in a similar position.
Very good knowledge of Excel, Microsoft Dynamics and the Office suite.
Speed and accuracy in data entry.
Answers calls and emails, process sales orders. Enjoy dealing with many requests simultaneously.
Perform the necessary research for all customer credit requests.
Enter data into the AX software’s return request form.
Wine Club Specialist (Customer Service)
By Andrew Peller Limited At Niagara-on-the-Lake, Ontario, Canada
Exceptional technology and computer skills and knowledge
Strong sales ability; experience in Retail/Wine store sales providing best-in-class service for consumers
Excellent communication skills; congenial, pleasant, tactful and able to maintain composure under stressful conditions
Call center, or similar environment, experience an asset
Criminal Record Check as per the Payment Card Industry Data Security Standard (PCI DSS) requirement 12.7
Follows safe work procedures and practices and reports all unsafe working conditions/ hazards to their reporting Manager.
Specialist, Customer Strategy & Operations
By Bell At Mississauga, Ontario, Canada
Questioning the way we do business and striving to improve the customer experience;
Presenting findings to Senior Managers to drive forth operational innovation;
You continuously strive to learn and share your knowledge with others;
You have strong analytical capabilities and apply a strategic mindset to the work that you do;
Experience in analytics and process improvement.
Managing relationships with a variety of internal and external stakeholders;
Administrative & Customer Service Specialist
By Miriam Laundry Publishing At St. Catharines, Ontario, Canada
Strong customer service skills and experience
Excellent communication, writing, and interpersonal skills
Experience with Asana and/or Slack is a plus
Prior experience in a publishing or book-related industry is a plus
Respond to customer inquiries via email, phone, and social media in a timely and professional manner.
Handle customer complaints and issues, and work to resolve them quickly and effectively.

Are you looking for an exciting opportunity to use your customer service skills to make a difference? We are looking for a Customer Service Operations Specialist to join our team and help us provide exceptional service to our customers. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have a passion for customer service and are looking for a rewarding career, this could be the perfect job for you!

Overview Customer Service Operations Specialists are responsible for providing customer service and support to customers. They are responsible for resolving customer inquiries, complaints, and problems in a timely and efficient manner. They must be knowledgeable about the company’s products and services, and be able to provide accurate information to customers. Detailed Job Description Customer Service Operations Specialists are responsible for providing customer service and support to customers. They must be able to answer customer inquiries, resolve customer complaints, and provide accurate information about the company’s products and services. They must be able to handle customer inquiries in a timely and efficient manner. They must be able to provide customer service in a professional and courteous manner. They must be able to maintain customer records and provide customer feedback to management. Job Skills Required
• Excellent customer service and communication skills
• Ability to handle customer inquiries in a timely and efficient manner
• Ability to provide accurate information about the company’s products and services
• Ability to maintain customer records
• Ability to provide customer feedback to management
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office Suite
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office Suite
• Ability to work in a fast-paced environment
• Ability to multi-task
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office Suite
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a customer service operations role
Job Responsibilities
• Answer customer inquiries in a timely and efficient manner
• Resolve customer complaints and provide accurate information
• Maintain customer records and provide customer feedback to management
• Provide customer service in a professional and courteous manner
• Follow customer service policies and procedures
• Monitor customer service performance and provide feedback to management
• Assist with customer service training and development