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Customer Service Operations Specialist Jobs in Manitoba

Customer Service Assistant, Operations
By Bison Transport Inc. At Winnipeg, Manitoba, Canada
Proven communication and time-management skills
Prior Transportation, and/or Logistics experience is an asset, but not a must
Sound analytical and critical thinking skills
Decision making and organizational skills
Strong customer service and relationship-building skills
Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
Customer Service Capabilities Specialist
By Unilever At Toronto, Ontario, Canada
Undergraduate degree in Supply Chain Management, Logistics, Business-related field or relevant work experience
2+ years of Customer Service experience; Strong working knowledge of the Order to Cash process
4+ years of Unilever experience
You love the power of data and will support the team in various reporting and analytics and insight scenarios.
Deep technical understanding of SAP
Ability to understand the technical details and be able to provide an overview of those details to a non-technical audience
Customer Service Specialist (English And Mandarin)
By EQ Bank | Equitable Bank At Toronto, Ontario, Canada
Demonstrated front line customer service experience (for a minimum of 12 months) in finance or mortgage industry
Recognize appropriate retention triggers for renewal and refinance opportunities
Knowledge of commercial and residential lending products, related legal terminology and provincial and federal legislations
Exceptional interpersonal and communication skills – written and oral
Strong active listening skills with the ability to engage with the customer
Previous experience with Home Equity Line of Credit (HELOC) product
Customer Operations Specialist Jobs
By VGW At Toronto, Ontario, Canada
Maintain the Account Management Team Knowledge Base, ensuring process and compliance related documentation remain up to date at all times.
Always bring new ideas to the Account Management leadership team that will enhance the customer experience for the player.
Expert knowledge of customer service technologies, workforce management tools and CRMs.
Ensure changes are communicated to Account Management team members appropriately so that no issue slips through the cracks.
Manage a formal information and training acknowledgement process to ensure staff completion of relevant materials is documented.
Management of Account Management Tools & Systems:
Customer Service Specialist Jobs
By Image Flooring Inc. At Winnipeg, Manitoba, Canada
·Work with other Image Flooring team members to ensure customer needs are appropriately managed.
·Prepare customer quotes in Floorzap, working in tandem with the sales team for details.
·Copy Warehouse on approved estimates.
·Act as the secondary layer of customer service for more complex issues.
·Operate as the post-installation liaison for all shortages, damages, and deficiencies.
·Prepare work orders for installers, schedule, and follow up to completion.
Customer Service Specialist Jobs
By Torstaff At Toronto, Ontario, Canada

Well established retailer located in the Yorkville area requires a detailed oriented Customer Service representative to follow-up on sales and services for their upscale brands.You will follow-up on ...

Customer Operations Specialist - Biosteel
By Canopy Growth Corporation At Toronto, Ontario, Canada
Organize workload and determine priorities, communicate with management and colleagues to effectively work with customers in a professional manner
At least 2 years’ relevant customer service experience, ideally in B2B environment
Strong problem-solving skills to resolve customer complaints and customer service issues
Strong technology skills, including Microsoft-Office, e-Commerce platforms, ERP systems, CRM databases, report preparation, and multi-channel communication
SAP and Netsuite experience is preferred
Provide world-class customer service to our customers every day and in every interaction
Customer Service Specialist- French
By LEON CYCLE At Toronto, Ontario, Canada
Maintains product and service knowledge for problem resolution and customer inquiry.
2-3 years customer service work experience
Good verbal and written communication skills
Generous benefits plan that start date of hire
Responds to customer inquiries regarding online orders.
Assists customers with online purchases, product inquires, promotions, returns, exchanges, replacements, and complaints/issues.
Senior Customer Service Specialist
By OLG At Toronto, Ontario, Canada
Partner with Customer Care to effectively manage customer escalations, providing feedback around root cause and opportunities for improvement to management
Support the Manager of Prize Claims Processing in providing oversight on day-to-day functions
Public Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of Ontario
benefits for the people of Ontario
Develop and execute on action plans to address processing challenges (e.g. operating outside of SLA)
Act as a nesting lead, ensuring new joiners move up proficiency curve, with quality and at pace

Are you looking for an exciting opportunity to use your customer service skills to make a difference? We are looking for a Customer Service Operations Specialist to join our team and help us provide exceptional service to our customers. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have a passion for customer service and are looking for a rewarding career, this could be the perfect job for you!

Overview Customer Service Operations Specialists are responsible for providing customer service and support to customers. They are responsible for resolving customer inquiries, complaints, and problems in a timely and efficient manner. They must be knowledgeable about the company’s products and services, and be able to provide accurate information to customers. Detailed Job Description Customer Service Operations Specialists are responsible for providing customer service and support to customers. They must be able to answer customer inquiries, resolve customer complaints, and provide accurate information about the company’s products and services. They must be able to handle customer inquiries in a timely and efficient manner. They must be able to provide customer service in a professional and courteous manner. They must be able to maintain customer records and provide customer feedback to management. Job Skills Required
• Excellent customer service and communication skills
• Ability to handle customer inquiries in a timely and efficient manner
• Ability to provide accurate information about the company’s products and services
• Ability to maintain customer records
• Ability to provide customer feedback to management
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office Suite
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office Suite
• Ability to work in a fast-paced environment
• Ability to multi-task
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office Suite
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a customer service operations role
Job Responsibilities
• Answer customer inquiries in a timely and efficient manner
• Resolve customer complaints and provide accurate information
• Maintain customer records and provide customer feedback to management
• Provide customer service in a professional and courteous manner
• Follow customer service policies and procedures
• Monitor customer service performance and provide feedback to management
• Assist with customer service training and development