Business Operations Specialist, Learning Programs (Customer Identity)

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

Okta’s Customer Identity Cloud (CIC), powered by Auth0 technology, is an easy to implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation.

Our commitment to identity inspires and sustains our Diversity, Inclusion, and Belonging strategy as we aim to celebrate and protect the identities of everyone in our network. Click here to learn more about our commitment to building balanced teams.

Reporting to the Manager, Business Operations and working alongside Subject Matter Experts across the organization, the Business Operations Specialist, Learning Programs will help define the learning and development framework and support the operational success of learning programs for CIC Engineering. Our ideal candidate is a self-starter who enjoys organizing and optimizing processes and tools in a fast-paced, iterative environment.

What you’ll be doing:

• Plan key events including team offsites & conferences
• Help define the learning and development framework
• Operationalize and manage the associated learning programs
• Help develop and manage documentation of departmental policies and processes related to training and development
• Strictly maintain confidential and sensitive information
• Identify and execute operational improvements to increase efficiency and responsiveness across the organization through process improvement, project planning and stakeholder management
• Partner with multiple groups to improve onboarding and training experiences for new team members

What you’ll bring to the role:

• Ability to create partnerships with and influence others
• Exceptional organization with a focus on execution
• Excellent verbal and written communication skills
• Demonstrated project management skills
• Natural curiosity to learn new things
• Familiarity with Google Suite
• Analytical problem solving and process improvement skills
• Track record of follow through on milestones and project completion

And extra credit if you have experience in any of the following:

• Previous experience with or passion for Learning & Development activities
• Previous experience organizing events
• Previous experience working in a remote/distributed environment
• Familiarity with Slack, Atlassian (Jira/Confluence)

Okta is an Equal Opportunity Employer.

What you can look forward to as an Okta employee!

• Fostering Diversity, Equity, Inclusion and Belonging at Okta
• Amazing Benefits
• Making Social Impact

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.