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Customer Success Specialist Jobs

Company

Virtustant

Address Canada
Employment type FULL_TIME
Salary
Expires 2023-12-05
Posted at 11 months ago
Job Description

Job Title: Account Manager

Schedule: Full time - 9am to 5pm CST

Compensation: USD 13 -15, hourly

Weekly payments.

100% Remote


:

We are seeking a highly motivated, extroverted, and out-of-the-box thinking Account Manager to join our team. The ideal candidates will possess strong time management, customer service, and self-management skills. They will be responsible for maintaining and growing relationships with our clients while ensuring a high level of satisfaction. This is a full-time position, with the possibility of occasional overtime, working from 9 am to 5 pm CST.


Responsibilities:

  • Conduct bi-weekly check-in calls with clients (40%)
  • Attend and participate in internal meetings (30%)
  • Manage and maintain client relationships through WhatsApp (30%)


Qualifications:

  • Exceptional time management and organizational skills
  • Excellent customer service and interpersonal abilities
  • Strong work-from-home experience
  • Preferably a well-rounded "unicorn" candidate
  • Work experience is not as important as being a smart, out-of-the-box thinker
  • Self-managing and able to work independently


Software Proficiency:

  • Willingness to learn and train in other tools as needed
  • GSuite
  • Slack