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Entry Level Customer Success Specialist Jobs

Customer Success Specialist - Kelowna
By Fullscript At Kelowna, British Columbia, Canada
Integrative health knowledge or understanding of any certifications around wellness
Relationship Builder - highly empathetic and strong interpersonal skills
You possess superb verbal and written communication skills
You possess organizational skills and are able to deal with information coming from different sources at once
You enjoy working closely with a great team to create an extraordinary user experience
Knowledge of Zendesk and other SaaS productivity tools
Customer Success Specialist Jobs
By Jonas Software At Markham, Ontario, Canada
You have excellent organizational and time management skills.
Assist Management team with developing and implementing retention plans and proactively recognize churn risks.
2-4 years in a Customer Success or Account Management role.
2-4 years in an Accountant/Controller Role – CPA preferred or Project Management
Onboard, train and manage new clients joining the Premier team.
Understand business processes and requirements to assist in becoming an industry expert.
Gis Specialist – Entry Level (Hybrid)
By Barr Engineering Co. At Calgary, Alberta, Canada
Experience with Esri’s ArcGIS 10.x Suite or ArcGIS Pro Suite for map creation, spatial data analysis, and data management
Experience with ArcSDE Enterprise Geodatabases Scripting/programming skills (JavaScript, Python, etc.)
1+ years of post-graduate GIS experience
Experience sourcing and working with data and imagery from a range of public sources
Attention to detail and strong organizational skills
Strong interpersonal, oral, and written communication skills
Customer Success Specialist Jobs
By CYGNVS At Greater Toronto Area, Canada
Build, manage, and optimize our customer onboarding experience – the goal is platform adoption.
Manage the customer use case, ensuring the customer has a plan.
Analyze customer functional requirements and propose the most suitable strategy to be used.
Provide feedback to senior leadership and product team on feature requirements, value proposition and competitive data.
Excellent verbal and written communication skills, with an ability to work in a team environment.
Comfortable with SaaS technology and data. Previous experience with customer retention and upsell is a PLUS
Junior Customer Success Specialist
By TapMango At Canada
Strong prioritization, time management and organizational skills
Provide merchants with continued education/training throughout lifecycle
Provide a positive customer experience across the entire post-onboarding lifecycle and ensure customers maximize their ROI with our solution
Experience providing exceptional customer service/technical support - ideally experience in Customer Success!
Excellent customer service skills, attention to detail, patience, and high degree of emotional intelligence
Outstanding analytical and problem solving skills, combined with the ability to provide quick and effective resolutions
Customer Success Specialist (Remote Option) | Customer Success Specialist (Remote Option) | Spé[]
By JobTarget At Montreal, Quebec, Canada
Bachelor’s degree in Computer Science or a related field and/or equivalent education/experience.
2-3 years of relevant customer service experience.
Working knowledge of Linux, Windows, and iOS, including CLI for each; MS Office Suite.
Excellent written and verbal communication skills in both French and English
Relevant certifications are considered a plus.
Les certifications pertinentes sont considérées comme un atout.
Customer Success Specialist Jobs
By Fullscript At West Kelowna, British Columbia, Canada

Are you legally eligible to work in Canada or the US? Are you legally eligible to work full time in Canada or US? ✱ Desired Hourly Wage What is your desired hourly wage? ✱ Additional ...

Entry Level Customer Service Specialist
By Surge Staffing At Richmond, British Columbia, Canada
Successfully and strategically match employee skill sets to customers' hiring needs
Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations, and public relations for assigned branch
Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies
Deliver superb customer service to clients and temporary associates
Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner
Recruit, conduct interviews and follow-up with candidates and temporary associates
Customer Success Specialist Jobs
By TopLeft At British Columbia, Canada
2 years of Project management experience and training
Based on Product Adoption metrics/engagement metrics, reach out to clients to offer context-specific help.
Contribute to improving our Knowledge Base articles based on interactions with clients and their questions.
Experience and training on Lean, Agile, Kanban, Scrum, and/or Six Sigma principles.
Proven experience in a fulltime SaaS Onboarding Specialist or Customer Success role and can hit the ground running.
Work with new clients during their Trial and Onboarding phases to learn the product and adopt.
Beta Specialist, Customer Success
By Square At Toronto, Ontario, Canada
Funnel beta feedback to the Beta Manager to create the customer experience story and present recommendations to product teams
Work with Beta Manager and Community Managers to determine a successful beta recruitment strategy
Identify potential high-engaged hero sellers and work with Beta Community Manager to recognize and reward
2+ years of professional experience in a customer-facing role requiring high-quality writing and responses
Experience and comfort in learning new technology and using it with minimal errors
Load content in Taxi, recruit the audience list, and complete email campaigns in Iterable.
Customer Success Specialist Jobs
By Dogs Naturally Magazine At Ontario, Canada
3 years experience in customer service
Experience with email ticketing systems, such as Gorgias
Experience with eCommerce platforms, such as Shopify
The ability to track commonly asked questions and help create a knowledge base
Help our customers with any questions or issues
Make modifications to their accounts and purchases in our CMS
Customer Success Specialist Jobs
By Visualping At Vancouver, British Columbia, Canada
You will offer strategies for successful change management for your customers to adopt the new habit of Visualping
Strong oral and written communication skills
You have strong analytical skills
A remote-friendly environment with flexible hours with the option to work from our Vancouver office.
Work from home equipment and furniture allowance
You will provide customers with best practices on how to use Visualping to accomplish their business goals.
Customer Relations Specialist - Entry Level
By Phoenix Marketing Alliance At North York, Ontario, Canada
Great work ethic and ambition
Part-Time and Full-Time hours available
ATTENTION: All Customer Service and Sales Professionals looking for a career change!
We look for 4 critical attributes each candidate must possess:
Customer Success Specialist Jobs
By CYGNVS At Toronto, Ontario, Canada
Build, manage, and optimize our customer onboarding experience – the goal is platform adoption.
Manage the customer use case, ensuring the customer has a plan.
Analyze customer functional requirements and propose the most suitable strategy to be used.
Provide feedback to senior leadership and product team on feature requirements, value proposition and competitive data.
Excellent verbal and written communication skills, with an ability to work in a team environment.
Strong analytical and quantitative skills
Customer Success Specialist Jobs
By moozoom At Montreal, Quebec, Canada
Experienced in supporting change management, and organizational readiness.
5 years in a customer success position (ideally in a SaaS company) or equivalent experience in the elementary education space.
Strong writing and presentation skills.
Experience within a fast paced, growth organization is ideal.
Define, coordinate, implement and measure activities that facilitate moozoom implementation, drive user’s adoption and increase student impact.
Create and use collateral that can be used to drive adoption (e.g. presentations, blog articles, webinars).
Customer Success Specialist Jobs
By Vish At St John’s, Newfoundland and Labrador, Canada
End-to-end account management (customer onboarding, training, support)
Strong written and verbal communication skills
Experience with HubSpot is an asset
Evidence of critical thinking and problem-solving skills
Ensure all onboarding timelines are met and are on track as well as highlight onboarding concerns as they arise
Utilize HubSpot / CRM to track customer data
Customer Success Specialist Jobs
By Virtustant At Canada
Exceptional time management and organizational skills
Manage and maintain client relationships through WhatsApp (30%)
Excellent customer service and interpersonal abilities
Work experience is not as important as being a smart, out-of-the-box thinker
Attend and participate in internal meetings (30%)
Conduct bi-weekly check-in calls with clients (40%)
Client Success Assistant / Entry Level (Remote)
By Soft Magic At Vancouver, British Columbia, Canada
Strong organizational and time management skills, with the ability to multitask and prioritize competing priorities.
Proficient in using customer relationship management (CRM) software and MS Office Suite.
Remote work opportunity, offering flexibility and work-life balance.
Previous experience in a customer service, client support, or similar role is a plus, but not required for entry-level positions.
Excellent written and verbal communication skills, with the ability to effectively engage and build rapport with clients.
Ability to work independently and collaboratively in a remote work environment.
Customer Success Specialist - Dc
By Cisco At Montreal, Quebec, Canada
Certifications suggérées: CCNA / CCNP / CCDP/ CCIE, Cisco Certified Success Specialist, CISM, CISSP
Contribuer aux espaces numériques de la communauté des clients et au développement des ressources de Success Tracks.
Inspirer les clients à prendre des décisions de déploiement tactiques et stratégiques et à suivre les résultats d’entreprise à long terme.
Connaissance des entreprises : vous pouvez relier les solutions technologiques aux résultats opérationnels.
Compréhension et expérience d'Intersight et d'autres outils d'automatisation du centre de données tels que UCS Director, Terraform, etc.
Forte compréhension des fournisseurs de Cloud (AWS/Google Cloud/Microsoft Azure)
Customer Success Specialist Jobs
By StreetText At Kelowna, British Columbia, Canada
At least 2 years of professional experience in a Customer Success or Account Management role
Manage the day-to-day customer support queues, effectively handling customer resolutions & delivering a legendary client experience
Experience as an educator or producing educational content
Be the face of StreetText, manage social media networks, respond to comments and action feedback
Experience in building and maintaining strong relationships with customers
Experience working closely with other functions like Marketing, Sales & Product Teams