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Company | Jonas Software |
Address | Markham, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-08-30 |
Posted at | 9 months ago |
:
- You are a problem solver by nature, and you think outside the box to get the job done.
- You have a proven sales record and can identify new opportunities, recognize pain points, and present solutions.
- You have excellent organizational and time management skills.
- You have a high degree of personal accountability and integrity.
- You have very strong written and verbal stills.
- You are a quick learner (especially with technology) who thrives in a fast-paced environment.
- You have a natural ability to build authentic, long-term relationships with clients.
- Work with existing clients to assist in meeting/exceeding their goals.
- Understand business processes and requirements to assist in becoming an industry expert.
- Assist in writing training guides, videos and help articles to support training/support efforts.
- Assist with the setup of client’s new projects within the application.
- Provide ongoing support to the Sales team and Customer Success team in building relationships on key accounts.
- Conduct business reviews with clients to assure we are meeting/exceeding expectations.
- Collect feedback to make relevant recommendations for future feature/product developments.
- Onboard, train and manage new clients joining the Premier team.
- Assist Management team with developing and implementing retention plans and proactively recognize churn risks.
- Assist with advanced feature implementations added to client accounts.
- Provide clients with ongoing training to ensure they have the knowledge needed to navigate the platform effectively.
- 2-4 years in a Customer Success or Account Management role.
- 2-4 years in an Accountant/Controller Role – CPA preferred or Project Management
- 2-4 years in a Construction and/or Real Estate Development Role
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