Program Specialist Jobs

Your role as Program Specialist
Reporting to Sherry Ghafarpour, Program Director at Dialogue, you will contribute to the growth of Dialogue programs across the globe and promote well-being by maintaining the highly-compliant operation of digital mental health programs, in addition to delivering new projects to launch new programs.
What You’ll Be Doing

• Providing administrative support for internal and external stakeholders by preparing reports, organizing progress meetings, maintaining the program's compliance with safety and quality requirements
• Carrying out project management activities and drafting documentation such as running effective progress meetings, estimating effort, project costing, reporting and communicating project status, etc.
• Collaborating with our Commercial teams including supporting RFP processes, preparing price quotes, offering product demonstrations to prospects, and providing program-related information as needed
• Executing the day-to-day operations of our digital mental health programs such as monitoring and reporting on users's feedback and capturing and documenting program incidents and quality improvement tasks.

We'd Love To Hear From You If You Have

• Self-motivated, multi-tasker who enjoys taking initiative in their day-to-day work
• A fast learner who can combine the ability to quickly and thoroughly receive information and arrive at the best solution to the problem
• Willingness to do shifted, flexible working hours on weekdays
• 3+ years of experience in project or program management, business operations, or a similar business role
• Demonstrated ability to drive effective project planning and business operations management, proven organizational and time management skills
• Bachelor’s degree in a relevant field such as Science or Business Administration

At Dialogue, your well-being is our priority
Taking care of others also means taking care of our team. We’ve got you covered!

• An allocated budget for continuous training
• 4 weeks of vacation, 9 wellness days and 1 paid volunteer day
• Short and long-term incentive plans, including restricted stock units (RSUs)
• A flexible schedule and a hybrid work approach
• An optional parental benefits program
• A fully funded benefits plan, including a wellness reimbursement program
• Unlimited access to a variety of Dialogue's programs for you and your immediate family

About Dialogue
Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.
We’re Firm Believers That Great People Don’t Settle On
When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being.
Impact
Community
Growth
Excellence
Feel like you can make a difference? Good news, we saved you a seat!
Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact [email protected].