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Customer Program Specialist Jobs

Steam Program Specialist Jobs
By YMCA of Greater Richmond At Richmond, British Columbia, Canada

The John Rolfe Family YMCA is looking for a part time, enthusiastic STEM Program Specialist (Science, Technology, Engineering and Mathematics) to help run our STEM programing (Lego Robotics, ...

Customer Specialist Jobs
By Self-employed At Ontario, Canada
[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.]
[Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.]
Example: Determine and develop user requirements for systems in production, to ensure maximum usability
Example: Excellent verbal and written communication skills
Program Specialist Jobs
By Dialogue At Montreal, Quebec, Canada
3+ years of experience in project or program management, business operations, or a similar business role
Demonstrated ability to drive effective project planning and business operations management, proven organizational and time management skills
A fully funded benefits plan, including a wellness reimbursement program
An optional parental benefits program
Bachelor’s degree in a relevant field such as Science or Business Administration
Self-motivated, multi-tasker who enjoys taking initiative in their day-to-day work
C&Em Program Specialist (Program Operations)
By FortisBC At Surrey, British Columbia, Canada
Exceptional organizational and project management skillset.
Support education and training of trades with industry and other related organizations.
Demonstrated customer service approach and relationship building skills with program stakeholders.
Confident analytical skills and able to confidently make decisions based on facts and data
Be laser-focused on the customer journey from initial application to timely and accurate payments of rebates.
Identify barriers and bottlenecks and implement customer feedback to evolve our program processes.
Program Specialist Jobs
By The Alcohol and Gaming Commission of Ontario At North York, Ontario, Canada
Practical working knowledge of project management, business analytical and process improvement methodologies.
Assist the Senior Manager of Strategic Planning and Management to develop and centralize administrative functional support for I&IT.
Post-secondary education in business, IT, or related field and a minimum 2 years of related work experience.
Experience in creating templates, documentation and processes to support program, project, and administrative needs.
Excellent research and analytical skills.
Strong interpersonal skills with demonstrated ability to build effective relationship across all levels.
Customer Experience (Cx) Program Specialist – Marketing
By Alberta Blue Cross At Edmonton, Alberta, Canada
Experience with customer feedback management platforms is an asset
An understanding of project management principles and practices is an asset.
A strong background in problem solving, process improvement and change management.
Lead and inspire around all areas that support customer and employee experience.
A post-secondary degree in a related field or relevant experience.
5 to 10 years business experience in a similar role, preferably in customer experience.
Program Specialist Jobs
By Wolseley Canada Inc. At Edmonton, Alberta, Canada
2+ years of experience in Category management or relatable experience
Full health care benefits starting day one.
Comprehensive benefits with premiums fully paid for by the company for the “Core” package.
Work closely with the Category Manager and Merchandising Project Manager to effectively develop, deploy and execute all planograms
Post Secondary education in Business Administration, Marketing or related discipline
Ability to think strategically with excellent analytical skills
Customer Happiness Specialist Jobs
By Cozey At Canada
Stay up to date on products, future launches, marketing campaigns, and logistical operations to maximize customer experience
Continue the 7-star experience by following up with customers post-sale
Experience in customer service (at least 2 years)
Customer contact centre experience is a plus
Competitive salary dependent on experience (45-50k)
Group benefits after 3 months of employment
Voice Of Customer Program Lead
By ICBC (Insurance Corporation of British Columbia) At North Vancouver, British Columbia, Canada
•Proven ability to translate data into clear and concise insights and recommendations for senior management
•Knowledge of data extraction, exploration/visualization, analytical, and reporting tools
•Experience working in a large, complex business environment with various stakeholders and business partners
•Experience with analytical software and reporting tools used at ICBC (SAS, Tableau, SPSS, Qualtrics)
•Competitive Salary & Benefits: We are committed to providing industry competitive salary and benefits.
Voice Of Customer Program Lead
Program Specialist (Digs) Jobs
By Enbridge At Edmonton, Alberta, Canada
Project / Program Management of key or critical projects / programs as required.
Raising and resolving dig program and Business Unit issues in partnership with the execution Manager
Identifying and analyzing program challenges, problems and process breakdowns and supporting continuous improvement of the processes and practices that bring value.
Coordinating with Sponsors and Partners to influence overall scope of digs and how/when they are issued
Proactively communication with Business Units, including communicating risks and opportunities
Identifying and recommending enhancements to standards and specifications
Customer Specialist Jobs
By Dayuse.com At Montreal, Quebec, Canada
Deliver a high level of guest satisfaction management (we offer a 100% response service)
Handling of complaints, claims and management of displacements
Support for our partners in managing their availability, and updating their establishment profile (new images, modification of offers, etc.)
Hospitality experience desired: front desk, guest relations, or reception is ideal
Previous experience in the digital travel industry, especially OTAs, is a strong plus
Telephone fluency and solid knowledge of internet tools
Ims Specialist - Customer Program
By Enbridge At Markham, Ontario, Canada
Experience leading medium to large sized projects using project management disciplines and tools.
Support complete and effective delivery of quarterly Management Program Management Reviews and meaningful inputs to GDS’ Top Leadership Management Review.
Develop or participate in Organizational Change Management activities (like communications or training) to raise IMS awareness and competence.
Excellent communication (verbal & written), facilitation and presentation skills a must.
Experience in SharePoint or PowerBI is an asset.
Where applicable, co-ordinate, report or build IMS-related metrics or complete governance reporting activities with the relevant collaborators.