Business Analyst (Hybrid/Vancouver)

We are looking for a passionate and experienced Business Analyst to join a project on a 5-month contract basis. In this role, you will have theexceptional opportunityto work with professionals from diverse backgrounds and contribute to the company's success by providing critical insights, driving process improvements, and supporting our strategic initiatives.

What you will do:

• Create Service Level Agreements and Standard Operating Procedures with service and support.
• Create business, process, data, and workflow models to complement requirements which are frequently unclear.
• ⁠Work with project tooling, including but not limited to: MS Office Suite 2016 (Excel, Visio, PowerPoint, Word, etc.), documentation management in SharePoint; project user stories, features and backlogs in MS DevOps; project tasks in DevOps, OnePlan &/or MS Project.
• Draft Business Cases and participates in the development of RFx process and contracts and supports business in RFP vendor selection.
• ⁠Work with business units to identify and develop and deliver training to support end users.
• Provide routine systems and end user support related to applications supported by the Application Services team.
• Monitor and respond to IMIT Intake requests (related to project) and may take part in Post Implementation Reviews.
• Lead discussions with business teams to elicit, capture and document requirements (business requirements, functional, non-functional and transitional).
• Work collaboratively with all business areas, applications and technology teams, and external partners, including First Nations stakeholders, to support in implementing key strategies and organizational priorities.
• Partner with various departments on tasks related to efficiency initiatives including automating tasks and/or process streamlining.
• Lead business analysis activities to understand, analyze and document the business requirements translating them into functional requirements and/or process workflows.
• Frequently required to work with stakeholders to determine undefined or unknown business processes and requirements.
• Lead and documents discussions with business units to determine the extent to which solution(s) delivered by the project team meet(s) the needs of the business.
• Conduct independent research to troubleshoot and learn related technologies for project related applications and services.

Requirements:

• ⁠Business Analysis-related certification such as ECBA, CCBA, CBAP, PMI-PBA or equivalent
• Experience working on agile projects, hybrid projects and waterfall projects through full project lifecycle
• Experience working with project tools such as MS Project, OnePlan, Azure DevOps, Jira, or monday.com
• Computer skills: Advanced experience with MS Office (Word, Excel, PowerPoint, Outlook, Visio and SharePoint 2019
• Experience leading stakeholder sessions/workshops with audience at a Director level and above
• A Bachelor’s degree in a related discipline (Computer Science/Business/Health Informatics) or an equivalent combination of education and experience
• Experience with work management tools such as MS DevOps, TFS, monday.com, IBM Rational or Jira considered an asset
• ITIL Foundation Version 4.0 (or 3.0); certification considered an asset Education and experience
• COVID-19 Vaccine Declaration
• Experience delivering projects utilizing CRM technology - preferably with Microsoft Dynamics 365, M365 platform, PowerBI, MS Azure Cloud
• Experience developing RFx documents, vendor selection, and contract structuring
• More than 5 years’ of experience in business analysis, requirements gathering, solution definition & evaluation, writing reports and briefing documents & creating project documents and artifacts
• 8+ years’ of experience in Business Analysis in a complex business environment and preferably with 5 or more of those as a Senior Business Analyst
• ⁠Excellent communication and interpersonal skills and ability to manage project stakeholders, as well as take direction from project manager, PMO and Business Analysis Manager as required
• ITIL Foundation Version 4.0 (or 3.0) Certification considered an asset
• Agile Certification preferred, such as: o IIBA-AAC Agile Analysis Certification o Project Management Institute’s (PMI) Agile Certified Professional (ACP); o Project Management Institute’s (PMI) Disciplined Agile Scrum Master (DASM); or o Scrum Alliance Certified Scrum Master (CSM)
• Proven experience with commercial, off-the-shelf (COTS) systems, custom development, business architecture, and operations

Application Process:

To apply for this position, please apply on here or send us an email - [email protected] . Applications are reviewed on an ongoing basis until the position is filled. It is recommended that you apply as soon as possible.

Company Overview:

Talos Technologies is based in Victoria, BC and specializes in providing HR services, business services, and technology products to public and private organizations. Our mission is to create a world where people, technology and the environment work together harmoniously. We do this by connecting with people who strive to thrive and helping them reach their greatest goals.