It Support Technician Jobs
By Oshawa Public Libraries At Oshawa, Ontario, Canada
7.Public Library software knowledge and experience is an asset.
2.CompTIA A+ and/or MCP (Microsoft Certified Professional) certification required.
3.One year of experience in an enterprise IT environment supporting Windows Desktop OS and Active Directory.
4.Experience with Windows and M365 suite.
6.Proven technical and end-user documentation writing skills.
8.Strong interpersonal and relationship-building skills amongst all levels of stakeholders.
L2 It Helpdesk Jobs
By Confidential At Oshawa, Ontario, Canada
• Strong time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision
Location: Whitby (4 Days Remote, 1 Day In-Office)
• Work from home setup – Laptop, docking station and monitors
• Training and Certification Reimbursement
(4 days Remote, 1 Day – Office)
• Good communication skills, articulate – conflict resolutions
It Support Technician Jobs
By Astrix At Mississauga, Ontario, Canada
Perform additional duties or assignments as directed by management.
A minimum of 5 years’ experience support PC and laptop hardware and software in a corporate environment.
Excellent Technical Knowledge of PC and Mac and desktop hardware, including printers, scanners, and peripheral devices.
Excellent technical knowledge of PC operating systems and client configuration in a Hybrid Actice directory environment.
Hands on hardware troubleshooting experience.
Excellent interpersonal, customer service, and communications skills via email, phone, and face to face required. Fluent in both English and Spanish.
It Support Coordinator Jobs
By TalentWorld At Puslinch, Ontario, Canada
Support the IT Manager and Director IS/IT with administration tasks and participate in new technology investigations.
Essential Physical Requirement: Ability to lift 40 pounds and sit/stand for 8 hours
Strong communication and customer service skills in English.
Experience in technical support for Microsoft Office, Windows, Active Directory, and Office 365.
Significant experience in customer service.
Windows Certifications (MCSA, CompTIA A+) or other desktop certifications.
It Support Engineer Jobs
By HCLTech At Fort Erie, Ontario, Canada
experience as onsite support engineer.
· Proven work experience as a
Job Title: Deskside/Onsite IT Support Engineer
Job Location : 1100 Gilmore Rd, Fort Erie, Ontario
The primary duty of the OSS
is to provide technical expertise & support in facilitating the smooth
It Support Jobs
By Prime Hires At London, Ontario, Canada
Strong problem-solving skills with keen attention to detail.
Excellent communication and interpersonal skills.
This is a 2.5 month contract opportunity
Assist in the installation, configuration, and maintenance of computer systems, networks, and related infrastructure.
Conduct checks and label equipment.
Maintain accurate documentation of system configurations, procedures, and troubleshooting steps.
It Helpdesk Technician Jobs
By ALTEN At Brampton, Ontario, Canada
Work Experience / Education / Certifications
• Prepare and maintain all department documentation, including inventory and asset management
• RDC & ODC Warehouse Management
Reports to: Manager, IT Support & Implementation
• Incident tickets: All Cherwell ticket must be acknowledged and resolved within the set SLA
• Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
Executive It Support Jobs
By Randstad Canada At Markham, Ontario, Canada

We are looking for a positive and collaborative Executive IT Support Specialist to be primarily responsible for providing white glove support to our Company executives. Tasks will include tracking, ...

It Support Jobs
By Confidential At Mississauga, Ontario, Canada
Self-Management - A strong self-starter with work ethic and discipline to provide timely deliverables without reminders from leadership, staff or customers.
Minimum 5 years PC usage experience and advanced skills levels with, MS Word, Excel, Powerpoint, Outlook , Active Directory
Manage computing hardware systems deployment and return process
Manage IT Asset Tracking for hardware
Utilize IT Case Ticket System to manage all inbound customer requests
Strong troubleshooting skills 3+ years
It Support Manager Jobs
By OSL Retail Services At Mississauga, Ontario, Canada
Time management and the ability to prioritize, along with strong organizational skills
Responsible for the management of the organization’s email accounts
Offer training to staff of the organization and its clients
Proven working experience in IT or relevant experience
Knowledge of Server 2016 and higher
Hands-on experience with computer networks, network administration and network installation
It Support Administrator Jobs
By CAE At Mississauga, Ontario, Canada
Log incidents and requests in the IT Service Management system (BMC Helix)
Support MS Office products (Office 365, Microsoft Teams), Windows 10/11 Enterprise and other apps using remote access tools and in person
1-3 years of experience in IT Support / Helpdesk role or similar (IT graduates with no experience will also be considered)
Excellent communication and customer service skills
Excellent analytical and troubleshooting skills using logic and search engines
Fast learning skills due to dynamically changing, fast-paced environment
It Support Engineer Jobs
By GCS Recruitment Specialists At London, Ontario, Canada
Substantial IT experience in an ITIL environment for a minimum of 3-5 years
Accredited education in Information Technologies, certified IT Specialist, or equivalent
Sound knowledge of ticket systems and support processes, particularly Service Now Platform
Hands-on experience with server operations, server backup, demo/meeting/training rooms, video conferencing, and printer services
Good working knowledge of Microsoft Technology and current Office 365 Suite/Azure AD standards
Hands-on experience with network technologies and administration (AD/DNS/WINS) for WAN/LAN/WLAN would be highly advantageous
It Support Technician Jobs
By LUMINOR Environmental Inc. At Guelph, Ontario, Canada
Competitive pay and benefit package
1-year equivalent systems support (hardware and software) experience.
Demonstratable mechanical aptitude and capabilities.
Detail oriented, with good organizational skills.
Excellent knowledge of Microsoft 365 Suite.
Willingness to learn, collaborate, cooperate, and develop skills on an ongoing basis.
Spec, Complex It Support
By Wayne-Sanderson Farms At Regional Municipality of York, Ontario, Canada
Strong organizational skills with the ability to prioritize and manage multiple projects while maintaining attention to detail
Preferred Certifications: MCP- MCSE, CompTIA A+
Minimum five (5) years IT field experience in a team based environment
Assist corporate IT with software releases and rollouts, communicating changes/ updates to end users and providing training if applicable
Install, modify, and make necessary repairs to computer hardware and software systems, providing technical assistance and training to system users
Perform hands-on repairs at desktop level, including installing and upgrading software, installing hardware, monitoring nightly backups, and configuring systems and applications
It Helpdesk Technician Jobs
By Kelly At Mississauga, Ontario, Canada
-Linux server CLI and self-hosting or cloud based database management experience
-End-point mobile and desktop management
-Know how around the Cloudflare UI and DNS management (eg. config of MX records, A records)
-Knowledge of the basics of IP and computer networking
This is a part time position(20hrs/week), onsite on Monday, Thursday and Friday in Mississauga, ON.
Duration of the contract is 3 months.
L2 It Helpdesk Jobs
By Confidential At Whitby, Ontario, Canada
Strong time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision
Work from home setup – Laptop, docking station and monitors
Strong communication skills, with a focus on customer service
Experience with TCP/IP, DHCP, DNS and Internet troubleshooting
Knowledge of Office 365, Active Directory support and administration
Working knowledge of VOIP based phone systems
It Support Assistant Jobs
By 1Tech Staffing Limited At Essex, Ontario, Canada
Manage and maintain IT systems and databases
Assist with the development of IT policies and proceduresRequirements:
Previous experience in a similar role
Good knowledge of Windows server, MS Office, Active Directory and Exchange
Knowledge of networking and network security
Excellent communication and customer service skills
It Support (Junior) Jobs
By V-Soft Consulting Group, Inc. At Toronto, Ontario, Canada
Have 2-3 IT support experience, corporate environment preferred.
Understand the requirements and demand of ExT and other VIP clients.
Excellent communication and customer service skills
Strong problem-solving and troubleshooting skills
Experience working in-person with clients.
Experience with administration of Active Directory, Exchange, and 0365 Suite.
Director It - Store Support
By Sobeys At Stellarton, Nova Scotia, Canada
Excellent presentation, time management, and collaborating skills.
Stay abreast of trends in end-user support, management, technologies, sourcing, and other market trends
Focus on harmonization, SLA (Service Level Agreement) maturity, Maintenance agreements, root cause analysis via problem management and incident management
Manage and ensure compliance of IT solutions to both security and other regulatory requirements
Strong knowledge of ITIL framework and have managed transformation and ongoing operations of Retail and Office technology support.
Manage IMAC activities for all stores
It Support Administrator Jobs
By Powell Group of Companies At Aurora, Ontario, Canada
A college or university post-secondary education in Computer Science, or equivalent job-related experience
Provides 1st level support for on premises & remotely connected staff
Support local & remote users via support tickets and documentation.
Manage software licenses and assign as needed
2 to 3 years of experience in a similar role
Strong customer service, organization, planning and execution skills
Team Lead - It Helpdesk
By InterRent Real Estate Investment Trust (IIP.UN) At Burlington, Ontario, Canada
[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.]
[Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.]
Example: Determine and develop user requirements for systems in production, to ensure maximum usability
Example: Excellent verbal and written communication skills
It Service Desk - Helpdesk
By Procom At Burlington, Ontario, Canada
College diploma, in Computer Science, or a combination of equivalent education and work experience required
5+ years' experience in an IT Service desk environment, and 2 years in a 2nd/3rd level support hardware/software
IT Service Desk - HelpDesk– Mandatory Skills
IT Service Desk - HelpDesk - Preferred Skills
Working with SCCM as well as providing end-user support for hardware and software issues
This is an on-site role
It Support Jobs
By Zodiac Solutions, Inc At Calgary, Alberta, Canada
Location : Calgary AB Canada ( Initial Remote )
•Minimum 3 + years’ Experience on programming languages such as C#, Java, Python & C++.
•Experienced and fully engaged in Software Development Life Cycle (SDLC).
•Experience in a technical role such as software engineer, solutions engineer, or similar.
•Azure Knowledge is an added advantage.
•Experience in production support and customer interaction
It Support Jobs
By Vaco At Montreal, Quebec, Canada
Contribute to the management of backup and restoration systems.
Oversee day-to-day administration of our Windows server environment, including Active Directory, DNS, DHCP, and associated applications.
Resolve network connectivity concerns, including VPN support.
Utilize imaging and deployment tools (similar to SCCM) to ensure uniform workstation and application deployment.
Develop and maintain comprehensive procedural documentation and user-centric issue resolution guides.
Present timely and innovative solutions to intricate problems.
Imaging Helpdesk Support Analyst
By IFG - International Financial Group At Vancouver, British Columbia, Canada
MUST have recent A+ certification OR demonstrate expert PC support skills
This is a mid-level role for an experienced helpdesk/deployment technician
Work is assigned via ticket queues and verbally by the team manager
Provide studio users with in-person support as well as remote support over Teams
MUST have 3+ recent years of real experience with hands-on PC building and/or Helpdesk during the entire 3-year period
Candidates will be subject to technical screening by IT staff to verify these requirements
It Support Technician Jobs
By Alexander College At Burnaby, British Columbia, Canada
Minimum 2 years of experience in a technical support capacity.
Strong knowledge of computer hardware, software, applications, and network systems;
Skillful in troubleshooting technology-related problems in a busy working environment;
Experience working with Active Directory, DNS, DHCP, Roaming profile, VLAN, VPN, and Virtualization (vSphere, ESXi6.0/6.5);
Experience maintaining a ticketing and inventory system.
Excellent interpersonal & relationship building skills;
People Helpdesk Support Jobs
By Canva At Manila, Philippines
Degree in Human Resources Management, Psychology, Economics or other relevant fields (desirable).
Maintain our self-service knowledge base to keep information up to date and relevant for employees.
Generate and analyze HR reporting, drawing useful insights and offering recommendations.
Co-facilitate the governance with stakeholders, present the engagement metrics and offer recommendations for improvement
Outstanding attention to detail, analytical and organisational skills.
Excellent communication skills (written, verbal and interpersonal).
It Helpdesk Analyst Jobs
By Talize At North York, Ontario, Canada
Proven analytical and problem-solving skills.
Good written, oral, and interpersonal communication skills.
Team-oriented and skilled in working within a collaborative environment.
College diploma or university degree in Computer Science and/or 2-3 years of work experience in the IT field.
One or more of the following certifications:
2-3 years of experience supporting computers, printers, mobile devices, and business applications.
It Support Engineer - Expert
By Collabera At Toronto, Ontario, Canada
Must-have skills/ experiences/ education/ designations:
Nice-to-have skills/ experiences/ education/ designations:
Work with stakeholders to manage problems.
SQL - Experienced in SQL, be able to debug
Post-secondary degree in Computer Science or related technical degree or equivalent experience is required
Experience working with databases and writing/debugging SQL
It- Support Engineer - Expert
By Randstad Canada At Toronto, Ontario, Canada
Experience working on a cluster/grid environment
Knowledge of HDFS, Yarn, Hive, Zookeeper, MapReduce
Experience with Monitoring Tools used to monitor stack
Knowledge of the following service and their operation: Kafka, Ranger, Knox
Implement and support scalable systems, cloud (both internal and external) based solutions within organization
Work on Big Data applications and implementations
Helpdesk Jobs
By Robert Half At North York, Ontario, Canada
Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Microsoft Office 365 experience desired
3+ years of desktop support or other related experience
Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals
Solve computer problems, and implement appropriate action/solutions
Arrange hardware repairs with the appropriate vendors
It Support And Tester
By Gambit ID Inc. At Canada
College diploma or university degree in a field related to Computer Science, or a suitable combination of education, experience, and training.
Excellent communication skills in English
Provide first level and second level support.
Create and execute test cases.
Assist the CTO coordinate day to day operations.
Strong ability to pick up new technologies quickly.
Bilingual It Helpdesk Manager
By Fuze HR Solutions At Saint-Eustache, Quebec, Canada
Minimum 5 years experience in technical support management or a similar role.
Strong leadership, coaching, and team management skills.
Ensure the technical support team has the necessary skills and knowledge.
The required qualifications for the Help Desk Manager are:
Manage a team of technical support professionals to provide great customer service and resolve technical issues quickly.
Improve technical support services and make sure customers have a great experience.
It Helpdesk Technician Jobs
By MPA Recruitment At Quebec, Canada
Document solutions to recurring problems in the knowledge base, promoting self-help among users.
AEC, DEC, or equivalent certification at a higher level.
Minimum of 2 years of experience in an IT Helpdesk environment.
Strong communication skills, both written and verbal.
Delivering Level 1 support to users, addressing incidents, and handling service requests.
Ensure all incidents and service requests are resolved promptly, adhering to the defined SLAs.