Rightfax Technical Analyst Jobs

Coreio Inc. is a leading Toronto-based IT services provider that delivers IT Infrastructure and Operations solutions for enterprise-scale companies across North America. We build on our 35-plus year history as a strategic partner, and apply our experience as in-house IT experts, to help our clients solve complex business and technology issues, so they can focus on what they do best.
RightFax Technical Analyst
Job Summary
Coreio is looking for a RightFax Systems Analyst to support our client’s eFax needs in a complex, critical and highly available environment. The environment is delivering against several intricate projects while maintaining a focus on improving service availability and the end user experience.
Responsibilities
Proven technical experience in developing and supporting eFax solutions utilizing OpenText RightFax software. The successful candidate will need to show experience and expertise that include;

• Expert experience with RightFax software and solutions
• Strong organizational, project management and time management capabilities.
• Provides insight into recommendations for technical solutions that meet design and functional needs.
• Ability to determine the information and communication needs of the stakeholders and project.
• Onboard new customers to the RightFax environment
• Proven experience in supporting end-to-end eFax solutions
• Demonstrated ability in writing technical specification and documentation and good oral communication skills.
• Hands on technical experience with Windows Operating Systems and core Window Server components such as IIS and Active Directory.
• Provides implementation and post-implementation triage and support of eFax software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications.
• Collaborate with team members, customers, and vendor to test, validate, document, and execute RightFax application enhancements, patches, and upgrades, and infrastructure-related work
• Ensures new and existing software solutions are developed with insight into industry best practices, strategies, and architectures.
• Experience in effective SQL and PowerShell coding to deliver and support automation.
• Deadline-driven and results-oriented; able to consistently meet high-quality standards while handling a variety of tasks and deadlines simultaneously.

Ideal Candidate Will Demonstrate

• Certification in Microsoft products such as Windows Server or SQL Database.
• Solid communication skills
• Able to work in complex environment
• Builds and maintains trusting relationships with internal customers and third party vendors to ensure the alignment, buy-in, and support of diverse project stakeholders.

Coreio Inc. is committed to building a diverse workforce representative of the communities we serve. We are proud to be in compliance with 2005 and the Integrated Accessibility Standards Regulation. The Accessibility for Ontarians with Disabilities Act (AODA), (if applicable) process as required under Coreio Inc. accessibility policies accommodation will be provided in all parts of the recruitment and assessment and procedures. Applicants must make their accommodation needs known upon requests for interviews.
Thank you for your interest in joining the Coreio team! We will be reviewing your resume in the coming days, and should we decide to proceed with your candidacy, we will contact you shortly.
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