Technical Operations Specialist, Ncp
By Nuvei At Ontario, Canada
Identify opportunities for improvement related to documentation, operational processes, and/or agent knowledge/behavior. Then recommend corrective action to management.
Track all work within Case Management Systems.
Any other tasks as assigned by management.
Strong knowledge of NCP APIs
Strong knowledge of NCP reporting infrastructure
Strong knowledge on communication protocols
Technical Operations Analyst Jobs
By Neo Financial At Calgary, Alberta, Canada
Experience with SQL or a desire to learn and develop SQL skills
Triage a constant stream of challenging escalations from any and all departments at Neo (customer support, operations, finance, product, etc…)
Manage vendor performance by holding vendors accountable within their performance expectations and SLAs
Write detailed tickets, reports and summarize findings for stakeholders including software engineers, product managers, and executives
Experience with highly technical data analysis software tools
Experience with Root Cause Analysis, systematic problem solving, and getting to the source of problems
Technical Analyst [Scotiabank] Jobs
By CareerBeacon At Toronto, Ontario, Canada
You have great critical thinking, strategic thinking, and time management skills
Perform activities such as test environment status monitoring and vulnerability management etc .
You have practical knowledge of business requirements of the products, technology stacks and platforms supported, and business requirements supported
We welcome diversity of background, thought, and experience
You apply working conceptual and practical knowledge in a technical discipline; understands standards; mitigation of issues and deviation from standards
You share knowledge of industry and technology trends
Technical Analyst Jobs
By Richardson International At Winnipeg, Manitoba, Canada
Minimum of 1 - 3 years’ experience within Richardson
Excellent communication, organizational, and customer service skills are required
User support locally and across Canada and the US
Perform account and security modifications, troubleshooting application related issues and fulfilling requests
Testing and working closely with application development and the other service desk groups
Participate in a variety of projects as assigned
Technical Operations Coordinator Jobs
By Ford Motor Company At Oakville, Ontario, Canada
Create & dispatch Technical Field Operations Assignment Management System tasks (TFOAMS) for each Technical Assistance Request opened
Excellent organizational skills and experience in multi-tasking
Manage French translation process for technical training courses
Manage the [email protected] Inbox and Technician and Dealer Message Boards
Prepare/submit purchase requests, coordinate the acquisition of new tools/equipment for training centres, FSE’s, and Automotive Student Service Educational Training (ASSET) program.
Automotive Technical degree or certification
Technical Analyst Jobs
By OnX Canada At Greater Toronto Area, Canada
computer science, finance, or management information systems
Our client is looking for a strong Technical Analyst who has supported large system implementation experience.
• Present with great skills and create visual artifacts (these include presentations, wireframes, prototypes)
• Maintain current knowledge of trends in technology and introduces new approaches as appropriate
This is a 24 months contract with a strong possibility to extend for another 12 months.
This is a hybrid role - 3 days onsite in their downtown Toronto office
Technical Analyst 4 Jobs
By FortisBC At Kelowna, British Columbia, Canada
Track work performed in problem management system, prepare progress reports, administer and maintain corporate data centre/network
Maintain up-to-date superior knowledge of the company’s infrastructure systems.
Manage multiple resources, task breakdown, and delegation and set milestones.
Estimate/manage/complete a series of tasks required for an intermediate or large project.
8 years’ experience related work experience.
Superior interpersonal and customer service skills.
Technical Analyst Jobs
By City of Brampton At Brampton, Ontario, Canada
Responsible for the acquisition and lifecycle management of productivity tools to be used enterprise wide.
Over four (4) years, up to and including eight (8) years of progressive experience in a technical support environment.
Information Technology Infrastructure Library (ITIL) Foundation Certification is an asset.
Comprehensive knowledge of support procedures in a technical environment, including automated call logging and issue troubleshooting, analysis and resolution processes.
Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service an asset.
Responsible in the review, prioritization, and assignment of call tickets to the appropriate 2nd and 3rd level technical support staff.
Technical Analyst Jobs
By vTech Solution Inc At Calgary, Alberta, Canada
• University graduation in business, management or a related discipline and 4-yr Technical Business Analyst (BA) experience;
• 2-yr diploma in business, management or a related discipline and 6-yr BA experience;
• 1-yr certificate in business, management or a related discipline and 7-yr BA experience;
D2 - Experience in facilitating meetings and communicating with senior management and project stakeholders.
D6 - Experience with IT service management, IT service management applications, IT application development and maintenance projects.
• Managed Remote Access (MRA) Contract Project (Estimated End Date: 12/31/2023)
Technical Analyst Jobs
By Microserve At Canada
1) • University graduation in business, management or a related discipline and 2-yr Technical Analyst experience;
• 2-yr diploma in business, management or a related discipline and 4-yr Technical Analyst experience;
• 1-yr certificate in business, management or a related discipline and 5-yr Technical Analyst experience;
4) Experience developing tender requirements for Audio Visual projects - 3 years
Responsible for taking business requirements and translating them into technical requirements and solutions.
• Create business requirements, functional specifications and technical requirements.
Technical Analyst Jobs
By Scotiabank At Toronto, Ontario, Canada
Work with Scotiabank infrastructure teams to maintain and support infrastructure and services under management
Ensuring business specifications/requirements documentation is accurately prepared and comprehensive to support sizing/development efforts and as input to various project documentation.
Defining of business requirements, processes, and preparation of business case proposals
You have experience in Unit Testing, such as familiarity with JUnit/Jest, Mockito/Mocha etc.
You are passionate about open-source technologies or have evident experience with library contribution or developing shared components.
You have competency to lead team members with differing opinions and levels of experience.
Techops - Technical Operations Engineer
By Paymentus At Greater Toronto Area, Canada
Proven experience with configuration management tools like Chef, Ansible, or Salt
Minimum of 3 years of related work experience
Proven experience working in a 24/7 SaaS environment
Solid understanding and professional experience working with Kubernetes
Working knowledge of SQL and NoSQL databases
Experience with monitoring and alerting tools such as Nagios, Grafana, Kibana
Technical Analyst Jobs
By TalentWorld At Windsor, Ontario, Canada
Over 3+ years of experience in technical analysis and project management
Experience in VMware, mobile device management systems, file systems, SAP BASIS, backup systems, and distributed computing support
Excellent project management skills with a focus on information systems and infrastructure
Administering security standards and change management procedures
Proficient in Active Directory and mobile device management at the administration level
Analyzing user requirements and automating/improving existing systems
Technical Operations Specialist Jobs
By Raise At North York, Ontario, Canada
Requirement; Authorized Nuclear Operator License
Review the refurbishment and return to service schedule and identify/prioritize tasks that are critical to Operations.
Coordinate the execution of refurbishment and return to service tasks for Operations.
Identify risks and issues from the refurbishment and return to service schedule to Operations and work their resolution.
Support the development and implementation of recovery plans.
Interface with key stakeholders and attend and support the various planning and coordination meetings on behalf of Operations.
Technical Analyst Student Jobs
By Bird Construction At Calgary, Alberta, Canada
You will complete at least one more semester of education following your internship and possess a GPA of 3.0 or higher
Highly developed interpersonal, communication, and organizational skills
You are currently enrolled in Computer Science, or Software Engineering, or equivalent program.
Ability to lead and operate within an environment where change happens frequently
Ability to forge, grow and maintain positive relationships
Exemplify the Ideal Team Player – Hungry, Humble, Smart
Rightfax Technical Analyst Jobs
By Coreio Inc. At Greater Toronto Area, Canada
Strong organizational, project management and time management capabilities.
Expert experience with RightFax software and solutions
Proven experience in supporting end-to-end eFax solutions
Hands on technical experience with Windows Operating Systems and core Window Server components such as IIS and Active Directory.
Experience in effective SQL and PowerShell coding to deliver and support automation.
Demonstrated ability in writing technical specification and documentation and good oral communication skills.
Technical Analyst Jobs
By vTech Solution Inc At Alberta, Canada
D2 - Experience in facilitating meetings and communicating with senior management and project stakeholders. 3.0 years required
Perform project management, business and technical analysis and systems design in delivering complex software solutions spanning n-tier development environments.
Additional responsibilities as required by the Project Manager for a Business Analyst or Lead Technical Analyst role.
M3 - Experience as a business analyst translating business requirements into detailed requirements in an enterprise environment. 3.0 years required
M4 - Experience in developing business requirements documentation. 3.0 years required
D5 - Experience working on projects with changing priorities, timelines, or requirements. - 3.0 years required

Are you looking for an exciting opportunity to use your technical skills to help drive operational excellence? We are seeking a Technical Operations Analyst to join our team and help us optimize our systems and processes. You will be responsible for analyzing data, identifying trends, and developing solutions to improve our operations. If you are a problem solver with a passion for technology, this could be the perfect job for you!

A Technical Operations Analyst is responsible for the day-to-day operations of a company's technical systems and networks. They are responsible for ensuring that the systems are running smoothly and efficiently, and that any technical issues are quickly and effectively resolved.

What is Technical Operations Analyst Skills Required?

• Technical expertise in computer systems, networks, and software applications
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Knowledge of IT security protocols

What is Technical Operations Analyst Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications in IT systems and networks
• Experience in technical operations and/or IT support

What is Technical Operations Analyst Knowledge?

• Knowledge of computer systems, networks, and software applications
• Knowledge of IT security protocols
• Knowledge of troubleshooting techniques
• Knowledge of system administration and maintenance

What is Technical Operations Analyst Experience?

• Previous experience in technical operations and/or IT support
• Experience with system administration and maintenance
• Experience with troubleshooting techniques

What is Technical Operations Analyst Responsibilities?

• Monitor and maintain the company’s technical systems and networks
• Troubleshoot technical