Principal - Program Manager

Role And Responsibilities

CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and unparalleled expertise.

Spanning crew, flight, movement, airport, on-board catering, and cost management, CAE's customizable end-to-end solution improves decision making by harnessing the power of integrated data and advanced technologies to improve operational performance, profitability, employee satisfaction and passenger experience.

The role we are offering you:

The Principal Program Manager is responsible for the delivery of our complex, high-risk, very large, multi-side portfolio implementations and/or innovative solutions often international in scope. Are you ready to:

• Manages ongoing work through governance structures, creating high level plans that provide guidance to projects where detailed plans are established.
• Coordinates resources and supports the development of project plan, resolves issues with regards to delays in project delivery and resource constraints. Advise senior executives of project and pulse of the customer.
• Ensures that approved methods, processes and tools are consistently used across projects and programs, including change, issue, risk and quality management.
• Leads delivery teams, develops and maintains relationships with key customers, including C-Level executives, being point of escalation.
• Leads internal CAE initiatives and responds to operational requests.
• Ensures all projects are moving forward and that all components for successful delivery are in place.
• Supports initial proposals and Sales pursuits, estimates program management effort, checks deal sheets and provides input into account plans.
• Facilitates program level issues and change management resolution. Responsible for aligning the efforts of cross-functional teams to support the company’s strategic objectives.
• Drives alignment and adherence to standards and direction set by the organization. Removes barriers that prevent efficient execution of projects.
• Accountable for forecasting Services revenue and generating Services sales. Supervises and/or develops and manages a program communication plan to include content, frequency, audience and channels.
• Provides quality assurance.

The ideal candidate has:

• Proficient with Microsoft Office suite.
• Airline domain expertise is a must.
• Excellent written and verbal communication skills.
• Solid negotiator and facilitator.
• Fluency in English.
• Strong analytical skills.
• Minimum 15 years of experience in management consulting, working for a software vendor and/or in the travel industry.
• Minimum 10 years Project and Program Management experience managing complex software system implementations.
• Proficient with a project scheduling software tool – MS Project preferred.
• Operational savvy.
• Bachelor's degree or equivalent. Master's degree preferred. Project/ program management certification required (PMP preferred).

In addition to :

• Experience interfacing and building relationships with senior client executives at the C-level.
• Travel : approximately 10%.
• Experience working in a matrix organization and leading virtual distributed teams.
• Experience managing multiple simultaneous projects.
• Experience working in international markets.
• Experience in translating technology into business terms and with integrating technology into the business environment, including the development and tracking of Key Performance Indicators (KPI’s).

CAE offers:

• The opportunity to travel internationally.
• The opportunity to work on a variety of projects on a multidisciplinary team.
• The possibility to work from home occasionally.
• An environment where your initiatives will be recognized and valued.
• Attractive employee benefits.
• The opportunity to represent the organization at external conventions and conferences.
• Flexible schedules.

Come share your passion with us!

With over 10,000 employees in more than 35 countries, CAE is a global leader in training for the civil aviation, defence and security, and healthcare markets. To learn more: www.cae.com

Position Type

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.

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