Manager, Associate Relations (Remote)

Job Details

Manager, Associate Relations (REMOTE)

Location: TORONTO, Ontario, Canada

Category: Human Resources

Job Opened: July 12th, 2023

Education: Associate's Degree/College Diploma

Job Number: 230002KN

Job Type: Full-Time

Remote: Yes

What This Position is All About

The Associate Relations Manager, Investigations will support the store and corporate teams. In this role, the Manager will conduct internal investigations on behalf of the stores concerning violations of policy, discrimination, harassment, sexual misconduct and other employee relations matters. The successful candidate will also use appropriate and acceptable standards/methods of investigative practices to complete a thorough investigation by compiling relevant documents and formulating an official investigative report. The Associate Relations Manager, Investigations will maintain a tracking system on the outcome of all investigated cases.

This role is remote.

Who You Are:

• You want to make a meaningful impact to our People function, our Associates, our Clients, and the evolving Luxury Retail industry
• You demonstrate sound moral character and judgment: decisions come from a fact-based and informed position.
• You possess strong interpersonal skills with the ability to build trust and collaborate across the business
• You thrive in a rapidly changing environment with exposure to a wide variety of critical People functions

You Also Have:

• 3 years of Human Resources experience; experience supporting stores a plus
• Technologically astute strong computer proficiency: Word, Excel, PowerPoint web browsers and tools.
• Previous HR Generalist experience with an emphasis on employee relations.
• Verifiable track record of success partnering with senior leaders, serving as a credible and trusted resource.

As The Manager, Alertline & Investigations You Will:

• Assemble pertinent data, records and other evidence to support written investigative reports
• Partner with management to resolve employee relation issues; provide coaching and counseling to management and staff; collaborate with legal counsel on issues as appropriate.
• Partner with other team members to determine investigative strategy.
• Perform initial analysis of all complaints.
• Actively pursue knowledge of retail business practices, policies, organization structure, roles and responsibilities to better understand the business.
• Gather, organize and analyze complaint information to support written investigative reports.

Your Life and Career at SFA:

• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
• Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time employees (including medical, vision and dental).
• An amazing employee discount

Thank you for your interest with SFA. We look forward to reviewing your application.

SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

SFA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.