Client Relations Coordinator Jobs

The Client Relations Coordinator role involves extensive interaction with clients from various sectors, facilitating business development and relationship management.

Full-time hours during regular work hours, offering a hybrid work model (remote and in-person in downtown Toronto).

Compensation ranges between $65,000 and $80,000 along with employee benefits and a professional development stipend.

Technology requirements include a smartphone and WI-FI access, with other necessary tools provided.

Responsibilities:

Client Development and Management:

• Act as a project manager to ensure client needs, deadlines, and inquiries are met promptly.
• Manage ongoing business development initiatives and maintain client relationships.
• Administer DEI assessment tools for projects, including coaching sessions.
• Engage in business development activities, responding to inquiries, targeting sales, and creating proposals.
• Collaborate closely with clients for training logistics and session coordination.
• Cultivate relationships with clients to explore future work opportunities.
• Handle administrative aspects of client engagement agreements and master services agreements.

E-Learning and Data Management:

• Organize and update client files on OneDrive.
• Maintain Salesforce records and data accuracy.
• Create and present data reports.
• Manage outreach and responses for our client's diversity and inclusion e-learning modules.

Administrative and Operations Support:

• Facilitate administrative tasks, including scheduling, travel planning, troubleshooting, and managing vendor relationships.
• Oversee our client's associates and offer operational support.

Desired Skills and Qualifications:

• Strong communication skills and project management capabilities.
• Experience in stakeholder/client or people management is advantageous.
• Post-secondary education and at least 3 years of work experience.
• Proficiency in Office Suite and familiarity with database management, preferably Salesforce.
• Exceptional organizational skills and attention to detail.