Senior Employee Relations Advisor

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Senior Employee Relations Advisor

What is the opportunity?

The Senior Employee Relations Advisor is a key member of the Employee Relations team.

The Senior Employee Relations Advisor provides advice and counsel to executives, people leaders and employees on complex workplace situations, providing a fair and transparent employee experience while managing risk to RBC. Part of the role is to ensure compliance with policy, regulatory requirements and applicable federal and provincial employment and human rights legislation.

The Senior Employee Relations Advisor offers expertise in employee relations to provide practical, solution oriented, and reputable employee relations advice to executives, leaders and managers which is aligned to all applicable laws/policies/guidelines and RBC Values.

What will you do?

• Manage risk and improve manager and employee experience through enabling and ensuring well informed, fair and transparent decisions which place employees at the centre and focus on RBC Values while making recommendations for continuous improvement.
• Build relationship and partner collaboratively with HRBPs, Legal, Global Security, Information Security, Corporate Communications, Compensation, Diversity & Inclusion and others to execute on a broad range of complex business issues/initiatives which impact employees. Influence decisions where appropriate.
• Accepts and successfully executes change while supporting ERAs through the process, and keeping them focused on business priorities.
• Provides expert advice on workplace issues and concerns to executives and senior leaders to assist in managing and resolving complex employee issues and investigations.
• Contributes to the development of processes to track and report on employee relations trends and emerging issues relevant to business lines supported, and provide HR Business Partners and business leaders with meaningful and actionable information on trends and emerging issues in Canadian workplaces to mitigate risk. .
• Oversees the development of processes and tools to support the delivery of Employee Relations activities.
• Promote knowledge and understanding of Company policy and of relevant employment laws through coaching, presentations, and training.
• Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions.
• Champions Employee Relations initiatives with significant impact on employees and/or workplace risk.
• Manages highly complex cases and provides first point of escalation for ERAs to simplify complex issues and provides proactive strategies for risk management and remediation.
• Lead the development and growth of our field employee relations team

What do you need to succeed?
Must-haves:

• Post-graduate education or equivalent experience (preferred focus in human resources)
• Significant Experience in conducting and/or managing workplace investigations
• Strong knowledge of Canadian employment law and regulations (both federal & provincial)
• Outstanding communication skills in written and verbal form; extensive public speaking, training, and/or leadership communication skills
• Ability to assume a leadership role in unfamiliar or ambiguous circumstances, to handle confidential information and escalate issues when appropriate
• Experience establishing and managing relationships with executives and senior level stakeholders
• Proven experience aligning and integrating risk management with business and HR strategy
• Excellent organizational skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments
• Strategic thinking, analytical and problem solving capabilities.
• Solid sense of accountability, high-quality judgment and sound decision-making
• Works well in a fast-paced environment, flexible, able to change direction quickly and in leading through ambiguity and a continuously changing environment
• Minimum 7+ years direct experience in Employee Relations/Human Resources (ER/HR) and/or employment law

Strong preference:

• Membership in applicable law society
• Experience in an in-house legal department or law firm
• Called to the Bar of a Canadian province

Nice-to-haves:

• Bilingual (English/French)

What’s in it for you?

• Hybrid work schedule that combines remote and on-premises working environments
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to take on progressively greater scopes of work

Job Summary
Administers an organization's employee relations programs and ensures they are in line with goals and strategies. Applies extensive, in-depth knowledge, skills, and practices to perform complex assignments.
Address:
TORONTO, Ontario, Canada
City:
CAN-ON-TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
Human Resources
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2023-05-30
Application Deadline:
2023-06-10
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.