Director, Hr Strategy And Employee Listening

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents – and counting!

A leadership role at Equinix means you will drive and collaborate on work that impacts the world. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary

Equinix is experiencing unprecedented growth and HR is transforming into an agile product-oriented organization with a focus on employee experience. We are looking for a Director of HR Strategy and Employee Listening to join our global team. The ideal candidate for this new position will be an HR professional who has thrived in a product environment and is looking to help us achieve our ambitious transformational objectives. This role is ideal for someone who is a builder, wants to help shape the future, and is willing to be vulnerable in recognizing that our progress will not be linear.

Reporting to the VP of HR Strategy, this role will build and lead a small, diverse, and inclusive team with a remit for Strategic Planning, Budgeting and HR operating mechanism as well as defining our employee experience strategy and employee listening. In addition, this role will serve as the bridging tie across the HR Strategy organization (which includes HR Communications, HR Strategic Initiative Leads, and the Workforce Insights team).

You will collaborate with some of the brightest minds in the industry and enjoy a competitive package, extraordinary benefits, and a creative and diverse work environment.

Responsibilities

HR Employee & Product Listening

• Partner with People Solutions (aka Centers of Excellence), Employee Experience, Client Services and Workforce Insights to agree on a continuous listening strategy for assessing and driving insights to action for HR Products
• Raise awareness through data on impact of employee experience on customer experience
• Surface insights, actions and interventions required at Enterprise level with HR Leadership Team, Client Services, TrO and other business senior stakeholders in (new and existing) operating mechanisms
• (Re)design integrated vision for enterprise listening to reinforce and measure enterprise Employee Experience and Culture (e.g. types of active and passive listening, tools etc.)
• Partner closely with Workforce Insights leader to join up insights and frame requirements for integrated listening (and measurement strategy, infrastructure and tools) for our HR Products and employee experience overall.

Strategic Planning, Budgeting, & Interlocks

• Responsible for overall HR strategy development, including Employee Experience Strategy. Focuses broadly on strengthening the alignment between business priorities and HR strategy
• Manage the Annual HR planning and budget process
• Align cross-functional stakeholders through an approach that will better enable regional leadership and global alignment in region
• Develop and sustain HR organizational interlocks (e.g. review meetings, white papers) to drive functional cohesiveness
• Partner closely with HR practice leaders to develop and execute short and long-term HR strategies

Workforce Trends & Research

• Research external talent and business trends that may influence HR’s current and long-term strategy; help coalesce a POV for HRLT on what how to evolve the development and execution of our people strategy
• Maintain a view on internal talent trends (e.g. org changes, attrition, eSat scores etc.)

Qualifications

Knowledge and Experience

• Experience with complex, multi-dimensional projects, and proven success at building credibility quickly at all levels of the organization, including senior executives
• 7+ years of experience leading in HR Executive, Strategy or consulting engagements
• 3+ years of progressive experience in leading Employee Listening Strategies
• Bachelor’s degree preferred
• Experience leading and operating governance mechanisms in an organization using agile methodologies with a product mindset is strongly preferred
• Experience in mid-size, matrixed and multinational organizations
• Successful track record in designing and implementing practical solutions to address organizational and human capital development needs

Skills and Attributes

• Adept at inspiring behavior change through motivating teams, planning initiatives, designating priorities, and being decisive when faced with ambiguity
• Executive presence with ability to influence executives
• Adept at balancing intense short term pressures with overall long term goals
• Focus on execution and results – establishing high standards for performance, setting goals and developing plans, following through and holding people accountable for results
• Financial acumen around investment strategies and budgeting
• Strong verbal, written and interpersonal skills and ability to adapt communication style and content to the audience; ability to influence without authority; experience working with different executive and leadership levels

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

As an employee, you become important to Equinix’s success. Details about our company benefits can be found at the following link:

USA Benefits eBook

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

As an employee, you become important to Equinix’s success. Details about our company benefits can be found at the following link:

USA Benefits eBook