Senior Manager, Fraud Strategy & Performance Management

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Senior Manager, Fraud Strategy & Performance Management

What's the opportunity?

You will provide leadership and subject matter expertise for P&CB’s fraud loss forecasting. You will lead the forecasting and planning process for Fraud Management, partnering with portfolio owners within the team, as well as business risk leads, Finance, Corporate Investigation Services, and Group Risk Management.

You will provide business leaders and senior management within Fraud Management with analysis and insights on trends and overall performance, while streamlining forecasting, planning and strategic outlook requirements. You will be a key enabler within Fraud Management’s Strategy team, collaborating with colleagues to effectively communicate overall unit performance.

What will you do?

• Partner with Strategy Leads and senior leadership to evolve monthly/quarterly fraud updates
• Develop commentary and presentations to inform decision making for senior leadership
• Evolve tools for deeper business insights on financial performance
• Work closely with Strategy Leads to develop accurate forecasts that factor in business growth, emerging risks, and evolving business and fraud controls
• Responsible for the bi-annual forecast, 5-year outlook and plan submissions
• Identify opportunities and implement solutions to streamline the forecast, planning and performance management processes
• Stay apprised of product and operations strategies and objectives
• Lead the development of monthly and quarterly fraud updates

What You Need To Succeed

Must have:

• Innovative thinker, who can identify optimization opportunities
• Performance Measurement/Management, Risk Management or Management Consulting experience
• Ability to present to a senior audience and provide compelling evidence towards a course of action
• Proven expertise with financial forecasting and portfolio trending analysis to inform business decisions
• Mature business acumen with proven business results/successes from past positions
• University degree and a high level of discretion in handling confidential information
• Strong financial modeling skills using MS Excel
• Ability to effectively package opportunities, socialize and gain alignment with critical parties
• Quantitative and analytical thinker, who can unpack complex and ambiguous problems to identify and distill key opportunities
• Collaborative with strong ability to impact and influence key partners

Nice to have:

• Advanced business degree or graduate degree in a quantitative field of study

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program
• Opportunity to take on progressively greater accountabilities
• Ability to make a difference and lasting impact
• Leaders who support your development

Job Summary

Address:

TORONTO, Ontario, Canada

City:

CAN-ON-TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Personal and Commercial Banking

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2023-07-26

Application Deadline:

2023-08-15

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.