Fraud Specialist Jobs

The Fraud Specialist is responsible for the continual improvement of OFX’s fraud risk management framework, systems and processes. They work collaboratively with key stakeholder groups to provide expert fraud risk management advice and insights, assess and recommend action on OFX’s key fraud risks and controls and ensure there is a robust, effective, and efficient approach to managing fraud risk across OFX.

What you will do:

• Assisting in the preparation and delivery of written and verbal reports of fraud trends and performance of OFX’s fraud controls to Executive Risk Committee and Subsidiary Boards.
• Regularly review the effectiveness of OFX’s fraud risk detection rules and recommend improvements to optimize performance and reduce false positive rates.
• Working with the Marketing to improve fraud awareness for OFX customers.
• Analysis of data with a view to identify potentially fraudulent activity.
• Identifying key fraud risk gaps and concerns (internal and external) and work with the business to initiate and execute programs to monitor and close gaps.
• Assisting in the development and delivery of online and face to face training of OFX staff.
• Working with relevant product and/or process owners to develop appropriate fraud risk treatment plans where required and monitoring progress against these.
• Assisting the Financial Crime and Customer Due Diligence teams with data insights and reports when required.
• Communicate key fraud trends and identity risks globally.
• Participating and providing expertise in risk workshops, forums and other internal engagements
• Maintaining awareness emerging fraud and identity risk management technology and prioritizing opportunities for investment

Knowledge, Skills, Experience:

• Excellent team player with strong interpersonal and communication skills sensitive to the needs of operational business units.
• Ability to prioritize tasksand work well under pressure.
• Strong fraud prevention, detection, monitoring, and case management experience.
• Awareness of fraud management frameworks, processes, controls, prevention systems and technology within a financial services environment.
• Experience interacting with key stakeholders (both internal and external).
• Money remittance / payments experience is preferred though not essential.
• Demonstrable experience in fraud investigations within the financial services industry.
• Experience with fraud data analytics is a bonus.

What it's like working at OFX

We’reOFXers because we want to make a difference.We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done.We’re committed to making things easier for our clients,pushing boundaries and continuing to move with the timesso that we can continue to inspire confidence every day and through every transaction.

We operate asone team, cross-functionally and globallyto drive outcomes that deliver excellence for our customers.We're curious self-starters who love learning and sharing our knowledge with others.We embrace change and use ourinitiative and resilience to overcome challenges.

• Giving back, we encourage OFXers to give back to causes and communities that are important to them.We celebrate this with anannual volunteer day, that OFXers can use together or individually
• Our Good Vibes employee-led committees organize events to keep our employees engaged inside and outside the office.Our team wants you to feel welcome!
• We promote an environment ofreward and recognition,OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of channels and awards
• Always keep learning.We offer LinkedIn learning programs,which all OFXers have access to. We offer a variety of other learning programs and host an annual Open Day to encourage cross functional and soft skill learning

At OFX, we are committed to fostering a diverse and inclusive workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that being an inclusive workplace is fundamental to our continued success.
We encourage you to apply if this role aligns with your career aspirations.