Senior Manager, Rbc And Direct Performance Management

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
The RBC Partnership and Direct team is looking for a motivated, creative and curious person who is interested in using data and storytelling to deliver analysis and performance insights to support our business. Both the RBC and Direct businesses are growing quickly, and we have ambitions to continue our trajectory by expanding into new products, diving into underserved markets and continuing to build out our digital capabilities. All of this is built on a foundation which uses data, analysis and strong performance management.
You’ll be joining a fast-paced and collaborative team whose ambition is to deliver the best outcome for our customers and bring our strategy to life.
If you’re ready to join this exciting team, we want to hear from you!
What You’ll Do
Working closely with the SVP RBC Partnerships and Direct and the Senior Leadership Team (SLT), you will analyze the day-to-day performance of the business. You will identify areas of opportunity for the business to improve and work closely with the SLT to plan and prioritize improvements to our business. As our business continues to evolve you will play a key role in helping the team to determine and execute on strategic plans, as well as demonstrating progress to key collaborators.
Specifically In This Role You Will
Provide insights, lead performance reviews and support governance

• Work with SLT to support RBC Governance meetings and strategy sessions
• Lead performance reviews with the wider team that allow for informed discussion about the results and the areas of opportunity
• Work with the RBC and Direct teams, and across broader partners (such as personal insurance, data science and finance) to provide insight and identify areas of opportunity for improvement
• Facilitate the sharing of insights and leverage takeaways across the RBC and Direct teams
• Lead ad-hoc projects to improve the overall performance the business

Work with the SLT to build out strategy and monitor progress

• Work closely with the SLT to facilitate strategic conversations
• Help build and maintain the long term RBC Partnership and Direct roadmap
• Work with the SLT to develop and track appropriate measurements to monitor progress against our strategy and to drive a performance culture

Report on progress against plans – Tell our story to key partners

• Show regular progress against our key deliverables
• Clearly communicate results on a regular basis vs business plan (in collaboration with finance)
• Work with the SLT to track and understand the drivers behind deviance vs plan and refine projections accordingly
• Track and measure against Digitization, Automation and Simplification objectives

What You’ll Bring
The ideal candidate will be a standout colleague, comfortable with working in a fast-paced environment, and excited about the opportunity to be part of a growing and dynamic business. You will be a strong collaborator. You will be adept at analyzing results and providing insights based on that analysis. You will be highly skilled at taking information and synthesizing into the key points in order to enable better decision making.
Specifically, You Will Have

• A strong understanding of insurance metrics
• Excellent quantitative and critical thinking skills
• Excellent strategic analytical skills
• Demonstrated collaboration skills
• 3-5 years P&C insurance experience
• Excellent communication skills

What You’ll Get

• Hybrid flexible work model
• Exceptional Career Development opportunities.
• Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
• Corporate wellness programs to support our employees’ physical and mental health
• We’ll support your professional development education.
• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Competitive vacation package with the option to purchase 5 extra days off per year

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.