Key Account Manager, Specialty Sales (Western Canada Bc, Alberta, Saskatchewan, Manitoba)

Taro Pharmaceuticals is a multinational, specialty pharmaceutical company with a vision of reaching people and touching lives globally as a leading provider of valued medicines. We are dedicated to meeting the needs of our customers and the overall community through the innovation, development, manufacturing and marketing of the highest quality healthcare products.

Established in 1950, Taro’s world class production facility is located in Brampton, Ontario, with a current team of over 600 Canadian employees. Our company’s focus on the dermatology sector has made us a leading manufacturer and supplier of specialized topical products with a diverse portfolio of creams, ointments, liquids, and gels.

With support from our parent company, Sun Pharma, one of the world’s largest specialty generic pharmaceutical companies, we are committed to providing a healthy, safe and rewarding environment for all of our employees.

Our reward packages have been designed to meet the needs of our diverse workforce and their families. For additional information visit: www.taro.ca.

What we offer:

• Opportunities for career growth and development
• Benefit programs designed to support our employees and their families, including a comprehensive health & dental benefits package, group RRSP matching program, direct access to healthcare and well-being programs, and paid time off
• A safe and clean; GMP regulated work environment
• A competitive wage/salary
• Incentive bonus programs that are designed to reward employees for their individual contributions
• Employee training and organizational development programs including tuition reimbursement, internal mobility programs, and employee recognition programs

General Summary:

The role of the Key Account Manager is to maximize the sales and profit potential of the specialty portfolio in a defined territory. This will be achieved through the coordination of internal and external stakeholders to ensure Taro specialty products are top of mind with key decision makers and patients across the patient journey and buying process.

Principal Duties and Responsibilities:

• Achieves / exceeds annual net sales targets
• Organize local and regional educational opportunities including OLAs, symposia and conferences
• Demonstrated ability to manage accounts in both a virtual setting while maintaining engagement through in person and digital channels
• Establish and maintain business relationships with key stakeholders, including drug access navigators, professional and patient associations, nurses, patient support program coordinators, hospitals and specialty pharmacy
• Profile customers and segment migration in CRM
• Develop key advocates and KOLs for peer to peer selling opportunities
• Identify key opportunities and potential partnerships to grow the specialty portfolio
• Assist with removing barriers to access by working collaboratively with cross functional colleagues where appropriate
• Position Taro as a key competitor in the specialty space
• Identify best practices and value-added opportunities; build/enhance selling processes and procedures
• Manage territory expenses appropriately and within budget
• Accurate and timely reporting of customer and business records through CRM system using agreed upon performance metrics
• Conduct regular business reviews analyzing product performance against key metrics while providing key recommendations for accelerating growth
• Maximize current portfolio sales and profitability
• Work with Business Development and Marketing to identify potential pipeline opportunities
• Develop and implement cross functional business plans for the territory

Knowledge, Skills and Abilities:

5 years + Hospital pharmacy sales experience

Product focus on specialty therapeutic areas that include orals, biologics, and injectables; biosimilars an asset

Knowledge of regulatory, health authority, provincial cancer agency guidelines and policies in a given province

Background and Experience:

• 5 years key account experience
• Specialty experience a significant asset
• College/University degree

Problem Solving:

• Creativity in differentiating Taro from competitors
• Manage account profitability
• Ability to identify customer needs, competition within highly regulated environment
• Solving customer service issues

Working Conditions:

• Travel as required 50 - 100%
• Generally good working conditions

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees in this job class. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Nothing herein shall preclude Taro Pharmaceuticals from changing these duties from time to time, and assigning comparable duties or other duties commensurate with the experience and background of the incumbent(s).

We thank all applicants, but only those selected for further consideration will be contacted. No phone calls please.

This position is open to applicants legally authorized to work in Canada.

Taro Pharmaceuticals embraces diversity in the workplace and is committed to achieving employment equity.

Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We ensure that our recruitment practices are supportive of this commitment and do not infringe on any characteristics protected by law.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, and the Ontario Human Rights Code, Taro Pharmaceuticals will provide accommodation throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

NOTE: All employment is conditional upon the completing and obtaining of a satisfactory background check which may include educational, employment, references and criminal records (for which a pardon has not been granted) checks.

AGENCY NOTICE: Please note that Taro Pharmaceuticals does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with an agency / recruiter, Taro Pharmaceuticals will not consider any referrals or agree to payment of referral or recruitment fees. In the event a recruiter or an agency submits a resume or candidate without a previously signed agreement, Taro Pharmaceuticals explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.