Coordinator, Payment Operations Jobs

As a Coordinator in the Payment & Risk department, you will join a team of payments subject matter experts where you will be spearheading innovative payments tech and innovating existing solutions as we continue to increase our reach in the financial technology space.

What You'll Be Doing

• Present progress reports and results of tasks to lead and manager and other interested parties.
• Assist with Underwriting; this includes taking care of administrative documentation, settlement bank documentation, accounting/finance documentation.
• Maintaining positive flow of communication between internal departments such as business units, payment platform and analytics teams and external parties such as acquiring relations and billers/PSP.
• Conduct regular analysis of processes and procedures, monitor transactions and investigate irregularities in between Probiller, the biller and the acquirers.
• Assist with the review and evaluation of new projects, assist with testing and launching new projects and validate the success of new projects. Essentially, be part of the technical bridge between our company and our external parties.
• Assist with providing weekly communications and emails, to inform team members of important notices and project updates.
• Assist with meeting arrangements and sync ups between all the individuals who will be contributing to a project. This individual will need to be aware of the points of contact for each department/party, they will need to establish contact lists of collaborators and update information periodically
• Track and escalate issues related to transaction processing, declines or acquirer functionality.

Must Haves

What you'll need to be successful:

• Proficient in conducting root-cause analysis
• Understanding of card processing framework and reporting, including merchant and processor/acquirer relations
• Minimum 2 year experience in a payments or financial industry/projects
• Proficient with Excel
• Excellent time-management
• Understanding of card scheme compliance programs
• Ability to understand and evaluate opportunity cost, return on investment and risk associated to various projects
• Understanding of card-not-present recurring billing transaction models
• Ability to work across multiple business units and silos

Nice To Haves

• Technical experience in payments-related initiatives
• Data querying and analysis
• JIRA
• Experience in Project Management
• SQL, Python, or other languages

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees

In this role you may be exposed to adult content