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Payment Operations Specialist Jobs

Senior Associate, Deposit And Payment Operations (Contract)
By BMO At Toronto, Ontario, Canada
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Broader work or accountabilities may be assigned as needed. Qualifications:
Knowledge and experience using relevant systems and technology – Good.
Knowledge of the risk and regulatory requirements of the business – Good.
May function as a problem-solving resource for more junior staff, referring non-routine issues to more senior team members and/or manager.
Provides accurate, consistent, knowledgeable responses to stakeholder questions and requests.
Payment Support Specialist Jobs
By Bonsai At Canada
You have a minimum of 2 years of experience working with a SaaS company in Customer Support / Customer Success.
Collaborating with our Risk team to manage Bonsai’s transaction monitoring and chargebacks, coordinating with customer support and product teams as necessary
2+ years experience providing exceptional customer service of any type (in person or online).
Excellent writing skills - all you need is one response to resolve a complex customer problem!
Previous experience in SaaS and Customer Support (Email and Live Chat) is a must-have!
Experience with Intercom/ZenDesk, Slack, Notion, Excel/Google Sheets, Stripe
Payment Support Specialist Jobs
By BorderlessHR Inc. At Montreal, Quebec, Canada
Offer rotational coverage on holidays or weekends, and overtime on high-volume days.
1 to 3 years of banking operations experience.
Industry knowledge: Wire Transfer and Check processing with understanding of Accounting and Regulatory backgrounds.
Banking experience with foreign exchange preferred.
Knowledge of local clearing systems, SWIFT, and associated formatting challenges.
Exceptional interpersonal skills and attention to detail.
Payment Processing Specialist Jobs
By Exchange Bank of Canada At Montreal, Quebec, Canada
Duties, responsibilities and activities may change at any time with or without notice.
2.1 year of related experience.
·Prepare CAD dollar packages for courier
·Adjust CAD dollar inventory accordingly
·Verify CAD cash receiving from clients
·Daily balancing of CAD cash
Testing Coordinator - Payment Operations
By Hays At Toronto, Ontario, Canada
Wire payments, SWIFT testing experience
Experience in Systems used - GPS, TREATS, POL (ISO) Jira
Payments Canada Attestation – Work with the internal teams and internal audit to deliver as per Payments Canada rule obligations.
Title: Testing Coordinator - Payment Operations
What You’ll Need to Succeed:
Payment Operations And Reporting Specialist
By Blackstone Energy Services Inc. At Toronto, Ontario, Canada
· Real-estate and/or property management related experience would be an asset
· Effective and efficient time management and organization skills
· Assist with coordinating training for the Utility Bill Management team
- Verify, authorize, pay and reconcile on payable requirements where applicable
· Escalate issues to VP Finance when required
· More than three (3) years of experience in in accounting and financial reporting;
Coordinator, Payment Operations Jobs
By MindGeek At Montréal-Ouest, Quebec, Canada
Present progress reports and results of tasks to lead and manager and other interested parties.
Assist with Underwriting; this includes taking care of administrative documentation, settlement bank documentation, accounting/finance documentation.
Minimum 2 year experience in a payments or financial industry/projects
Technical experience in payments-related initiatives
Conduct regular analysis of processes and procedures, monitor transactions and investigate irregularities in between Probiller, the biller and the acquirers.
Track and escalate issues related to transaction processing, declines or acquirer functionality.
Payment Operations Coordinator Jobs
By Clio - Cloud-Based Legal Technology At Calgary, Alberta, Canada
Strong organizational and time management skills with the ability to adapt to change in a high-growth business environment.
At least 1 years previous customer success / support experience, preferably in a card payments environment.
A passion for customer service and the ability to sometimes manage difficult conversations.
Demonstrated strong interpersonal and communication skills, both written and oral.
Support Clio customers who have questions or escalations concerning payments, this will include:
Topics related to making and accepting payments.
Manager, P2P - Treasury Operations & Payment Solutions
By Restaurant Brands International At Toronto, Ontario, Canada
Leadership experience (both local, and remote/offshore) required
3-5 years of professional experience
Process improvement experience is a plus (LSS&A)
SAP familiarity (ECC, Treasury Module)
Accounting background, CPA designation is beneficial
Strong communication and analytical background
Payment Operations Coordinator Jobs
By MindGeek At Montreal, Quebec, Canada
Present progress reports and results of tasks to lead and manager and other interested parties.
Assist with Underwriting; this includes taking care of administrative documentation, settlement bank documentation, accounting/finance documentation.
Minimum 2 year experience in a payments or financial industry/projects
Technical experience in payments-related initiatives
Conduct regular analysis of processes and procedures, monitor transactions and investigate irregularities in between Probiller, the biller and the acquirers.
Track and escalate issues related to transaction processing, declines or acquirer functionality.
Payment Specialist – Life & Disability Services
By Alberta Blue Cross At Canada
Maintain high level of accuracy in calculation and management of benefit payments.
Track and manage overpayment of benefits including:
Prioritize and maintain workload to meet turnaround standards and ensure a positive customer experience.
Manage sensitive, and confidential customer information, maintaining confidentiality of this information.
Manage communication with claimant with respect to overpayment settlements, escalating issues as appropriate.
Act as a designated contact between Alberta Blue Cross® and Service Canada for Canada Pension Plan Disability Benefits.
Senior Site Payment Specialist
By Premier Research At Canada
Strong analytical and organization skills, able to work independently and manage multiple projects simultaneously in a fast-paced environment with changing priorities
Extracts payment information (e.g., amounts, caps, limits, backup requirements) from clinical site payment documents and populates machine readable payment system template
Ensures finance activities are completed within timelines as per service level agreements
Demonstrates excellent English verbal and written communication skills
Proven ability to drive a successful customer experience through positive customer interactions, provision of quality and timely deliverables, and task ownership
Proven ability to mentor others by instructing and developing capabilities
Manager, Payment Operations Jobs
By Neo Financial At Calgary, Alberta, Canada
You possess a minimum 3 - 5 years of experience building a Payment Operations, Cash Management or Treasury function
You are highly organized, and have effective planning and time management skills.
You’re a strong problem solver with risk management skills.
Incident management and impact assessments (i.e. operational losses and process errors) including investigation, mitigation, recovery and reporting/escalation
You act as an escalation point for the Customer Experience team to investigate customer issues related to payments
You understand the impact of payment processes on the experience of Neo’s customers.

Are you looking for a job that combines your financial expertise with your customer service skills? We are looking for a Payment Operations Specialist to join our team! You will be responsible for ensuring accurate and timely processing of payments, resolving customer inquiries, and providing excellent customer service. If you are a detail-oriented problem solver with a passion for helping customers, this is the job for you!

Overview Payment Operations Specialists are responsible for managing the day-to-day operations of payment processing systems. They ensure that payments are processed accurately and in a timely manner, and that all customer inquiries are handled efficiently. Payment Operations Specialists must have a strong understanding of payment processing systems and be able to troubleshoot any issues that may arise. Detailed Job Description Payment Operations Specialists are responsible for managing the day-to-day operations of payment processing systems. They must ensure that payments are processed accurately and in a timely manner, and that all customer inquiries are handled efficiently. Payment Operations Specialists must have a strong understanding of payment processing systems and be able to troubleshoot any issues that may arise. They must also be able to identify and implement process improvements to ensure the efficient and accurate processing of payments. Payment Operations Specialists must be able to work with a variety of stakeholders, including customers, vendors, and internal teams. They must be able to communicate effectively and provide timely updates on payment processing issues. Payment Operations Specialists must also be able to analyze data and identify trends in order to improve payment processing systems. Job Skills Required
• Knowledge of payment processing systems and procedures
• Excellent problem-solving and troubleshooting skills
• Strong analytical and data analysis skills
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to identify and implement process improvements
Job Qualifications
• Bachelor’s degree in Business Administration, Finance, or a related field
• At least two years of experience in payment operations
• Knowledge of payment processing systems and procedures
• Excellent problem-solving and troubleshooting skills
• Strong analytical and data analysis skills
• Excellent communication and customer service skills
Job Knowledge
• Knowledge of payment processing systems and procedures
• Knowledge of banking regulations and compliance
• Knowledge of accounting principles and practices
• Knowledge of customer service principles and practices
• Knowledge of data analysis and reporting tools
Job Experience
• At least two years of experience in payment operations
• Experience in customer service and/or banking
• Experience in data analysis and reporting
• Experience in process improvement
Job Responsibilities
• Manage the day-to-day operations of payment processing systems
• Ensure that payments are processed accurately and in a timely manner
• Handle customer inquiries efficiently
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