Change Manager Jobs

The Organizational Change Manager will play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage.

This person will focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures. The primary responsibility is to create and implement change management strategies and plans that maximize employee adoption and usage and minimize resistance.

Roles and Responsibilities may include:

• Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Integrate change management activities into project plan.
• Support communication efforts.
• Provide input, document requirements and support the design and delivery of training programs.
• Support training efforts.
• Support the design, development, delivery and management of communications
• Apply a structured methodology and lead change management activities.
• Assess the change impact.
• Evaluate and ensure user readiness.
• Support change management at the organizational level.
• Conduct impact analysis assess change readiness and identify key stakeholders.
• Define and measure success metrics and monitor change progress.
• Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan.

Skills and Qualifications:

• A solid understanding of how people go through a change and the change process.
• Change management certification or designation desired – PROSCI certification preferred.
• Organized with a natural inclination for planning strategy and tactics.
• Bachelor's or advanced degree in Computer Science or related field.
• Excellent active listening skills.
• Must be a team player and able to work collaboratively with and through others.
• Exceptional communication skills, both written and verbal.
• Ability to influence others and move toward a common vision or goal.
• Problem solving and root cause identification skills.
• Familiarity with project management approaches, tools and phases of the project lifecycle.
• Forward looking with a holistic approach.
• Flexible and adaptable; able to work in ambiguous situations.
• Able to work effectively at all levels in an organization.
• Ability to clearly articulate messages to a variety of audiences.
• Experience and knowledge of change management principles, methodologies and tools.
• Acute business acumen and understanding of organizational issues and challenges.
• Ability to establish and maintain strong relationships.
• Experience with large-scale organizational change efforts.