Change Manager (Information Technologies)

Miipe is a dynamic organization that fosters creativity and growth. We offer opportunities to learn and challenge yourself in a fast paced software consulting firm, working alongside large Fortune 500 clients in a myriad of industries, such as banking, telecommunications, insurance, utilities and technology.

As a leader in our field, we are rapidly growing and looking for bright and talented individuals to join our team. In addition to working with great people in a supportive work culture, we offer competitive compensation, a comprehensive benefits package, and a company culture that values each member and encourages professional growth and development.

If you are interested in working for an innovative and dynamic organization, then Miipe is the right place for you!

We are currently seeking for a Change Manager to join our team.

Duties and Responsibilities:

Responsible for overseeing the support and maintenance in a hybrid environment.

• Manage Non-Production Support:

- Oversee the support and maintenance activities for the application in non-production environments, including development, testing, and staging environments.

• Agile Methodologies:

- Apply agile principles and practices to manage support and maintenance tasks effectively.

- Coordinate with development teams to ensure timely resolution of issues and effective release management.

• BAW Products:

- Utilize your expertise in Business Automation Workflow (BAW) products to support and enhance the application.

- Collaborate with developers and stakeholders to optimize workflow processes and resolve any BAW-related issues.

• Functional ID and Certificate Management:

- Ensure proper management of functional IDs and certificates required for the application.

- Implement and maintain appropriate access controls, security measures, and certificate renewal processes.

• Infrastructure Management:

- Collaborate with infrastructure teams to manage and maintain the hybrid environment for the application.

- Ensure proper configuration, monitoring, and optimization of infrastructure components.

• Incident and Problem Management:

- Lead the incident and problem management processes for non-production environments.

- Coordinate with various teams to investigate and resolve incidents, perform root cause analysis, and implement preventive measures.

• Change and Release Management:

- Facilitate change and release management activities in non-production environments.

- Ensure proper documentation, testing, and coordination with stakeholders to minimize risks and ensure smooth deployments.

Required Qualification:

• Preferred University degree (Bachelors) in Computer Science or a similar nature
• A minimum of 5 years experience in an environment management role managing large, complex, multi system solutions end to end.

Hybrid opportunity (3 days from the office)

How to Apply:

Please send your resume in confidence through the job posting.

Due to high volume of applications, only qualified candidates will be contacted.

Applications will not be acknowledged in writing.

Following the advice of Canadian health authorities, to mitigate the risk of potential spread of COVID-19 and support social distancing, initial interviews will be conducted via video conferencing.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Miipe strives to ensure that all recruiting processes are non-discriminatory and barrier-free. If you require any accommodation, please advise the Recruiter in advance of attending the interview.

At Miipe, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Miipe is committed to having accessible recruitment practices for all of our job candidates.

Miipe is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion or faith, sex, national origin, sexual orientation, age, citizenship, marital status, disability, family status, same sex partnership status, record of offences, receipt of public assistance, gender identity or veteran status. If you require accommodation at any stage throughout the recruitment process, please let us know.