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Itsm Change Manager Jobs

Manager, It Availability Management (Itsm)
By Intact At Montreal, Quebec, Canada
Experience in the areas of IT Service Management processes and ITIL.
Coach and inspire a multidisciplinary team with roles related to Major Incident Management, Problem Management, and IT Change Management.
A bachelor’s degree in information technology or any combination of equivalent education and experience.
Anticipate and manage problems and take the necessary actions to resolve them, act proactively to remove obstacles.
Experience in managing IT professionals.
Experience in a professional environment to promote work, deliver work, develop and inspire teams.
Itsm Specialist Jobs
By AutoTrader.ca At Toronto, Ontario, Canada
5+ years of hands-on experience in a Release & Change Management role in an agile environment, or equivalent (R)
Working experience in JIRA Service Management or ServiceNow (R)
Evaluate and maintain release change management processes and quality gates.
Overall knowledge of weekly changes and readiness to represent changes at any given time.
Manage and identify risks that may affect release scope, release duration, and environments
Manage and execute emergency release activities
Change Manager Jobs
By Robert Half At Toronto, Ontario, Canada
strong functional modernization project and change management experience within Financial Services industry
* Strong Change Management experience.
The Change Manager / Sr. Business Analyst will have:
* Experience leading modernization projects within financial services institutions.
* Solid functional business analyst skills.
* Excellent communication skills liaising with different stakeholders.
Itsm Change Manager Jobs
By Confidential At Mississauga, Ontario, Canada
ITSM process improvement (Exclusively IT Change management and IT configuration management / CMDB or IT Asset management)
ITSM process development or implementation experience and Knowledge of IT tools and systems is a must.
Scripting skills and CMDB knowledge is required.
Process development / mapping, leadership skills to integrate process and audits.
Data analytics or big data, business intelligence skills is highly preferred.
Provide a description of the typical day to day in this role.
Analyste D'affaire Itsm - It Service Management (Itsm) Business Analyst
By Qualiti7 At Montreal, Quebec, Canada

Conseiller et formateur ITSM et Lean Six Sigma Participer à des projets de mise en place de cadres de gestion des TI et d’amélioration continue après de clients. Livrer des formations ITSM/ITIL ...

Itsm Project Manager Jobs
By Affinity At Burnaby, British Columbia, Canada
• Experience and certification in server management, IT Service Management required
• Experience in managing process implementation and enterprise patch management preferred in a large complex environment
• Identify any outstanding tools and resources required to implement patch management process.
• Support all server owners in understanding that patch deployments follow the change management procedures.
• Assist security resources to assess the vulnerabilities of servers and devices.
• Experience in BC health care is considered an asset
Change Manager (Information Technologies)
By Miipe Quality Solutions At Toronto, Ontario, Canada
A minimum of 5 years experience in an environment management role managing large, complex, multi system solutions end to end.
Functional ID and Certificate Management:
- Coordinate with development teams to ensure timely resolution of issues and effective release management.
- Ensure proper management of functional IDs and certificates required for the application.
- Lead the incident and problem management processes for non-production environments.
- Facilitate change and release management activities in non-production environments.
Change Manager Jobs
By TechVision Staffing Solutions At Canada
Work with internal stakeholders to influence and design change management strategies focused on adoption and usage to meet the desired outcomes
Identify and mitigate any risks and/or associated issues with the change management effort in collaboration with the project teams
Understanding of project management and business process analysis
Prosci® Practitioner or Prosci® Train the Trainer certification is preferred
Experience in challenging the status quo and engaging with senior leaders and project sponsors
Experience in managing the “people side of change” across global organizations on a variety of different changes; structural, process, revenue, technology
Manager - People & Change
By KPMG Canada At Montreal, Quebec, Canada
A minimum of 5 years' progressively responsible broad scope business management experience in consulting firm and/or corporate environment.
Must have experience in behavioral change management on system implementation projects
Successful track record in areas in behavioral change management, organization design, organization development, or process improvement.
Excellent knowledge of HR processes and function
Good knowledge of performance measurement practices
Excellent interpersonal skills and demonstrated ability to work effectively in teams.
Change Manager [Imperial Manufacturing Group]
By CareerBeacon At Dieppe, New Brunswick, Canada
Three years minimum experience in a project management role
Change management certification or designation desired
Three years minimum experience in change supporting role.
Exceptional communication skills, both written and verbal
Problem-solving and root-cause identification skills
Ability to establish and maintain strong relationships.
Change Manager Jobs
By NTT DATA Services At Toronto, Ontario, Canada
Experience and knowledge of change management principles, methodologies and tools.
Change management certification or designation desired – PROSCI certification preferred.
Apply a structured methodology and lead change management activities.
Support the design, development, delivery and management of communications
Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan.
Integrate change management activities into project plan.
Change Manager, Product Transformation
By RBC Wealth Management At Toronto, Ontario, Canada
3+ years of broad Change Management and Project Management experience (equivalent combination of education and experience will be considered)
Provide input, document requirements and analyses to support change management activities.
Minimum 5 years in Leadership/Management role and RBC cross functional business experience/exposure, IS preferred
Interpersonal and networking skills with a proven track record of dealing with clients, senior management and colleagues across geographies
PMP, Change Management certification, e.g. Prosci
Manage and resolve change management risks throughout the project while developing a sustainable change management plan
Procurement Manager - Itsm
By Bramwith Consulting At Canada
Excellent communication and relationship management skills to drive procurements value and reputation across the global internal network
To be successful as the Procurement Manager, you should possess the following experience:
Salary - CAD$100,000 to CAD$120,000 per annum + bonus & benefits
Location – Canada (Remote working)
The ability to create, implement and maintain procurement strategies on a regional and global scale
Highly commercial and analytical mindset to negotiate optimal contract terms and provide deep-dive analysis of spend data
Project Manager(Itsm) Jobs
By YDC Pro Consulting At North York, Ontario, Canada
Skill Set: Candidate Must have extensively experience on Project Management
2.Project Management Institute’s PMP Certification;
We are Hiring for Project Manager(ITSM) for North York Location
1.Implementation Experience with ‘Halo ITSM ((https://haloitsm.com/)’ OR multiple ‘ITSM OR Call Centre’ implementations equivalent;
Work Type: Contract & Hybrid
Interested one can share your updated CV to [email protected]
Itsm Manager Jobs
By NLB Services At Canada
Promote and champion the benefits of Incident, Problem, Change, Request, Knowledge Management, CMDB and other IT Service Management processes
Provide ITIL best practice service management consulting at a strategic, design, and operational level for the Customer’s environment
Successfully transforming the IT organization by delivering best practices supporting Service Management and overall Operations Service Delivery
Responsible for leading a team of professionals in the areas of service transformation, Service Management, metrics and reporting
Direct management responsibility for the team managing the ITIL processes in scope
Propose the Service Improvement plans (SIPs), if possible to the Customer / Service Manager for future Service improvement.
Itsm Specialist (Permanent) Jobs
By CoreFactor At Greater Toronto Area, Canada
Strong understanding of IT Service Management concepts including ITSM processes, Service Portal design, and Knowledge Base documentation
Experience working in ServiceNow as an ITIL user and/or ServiceNow Certified System Administrator Certification is considered a strong asset
Effectively manage client expectations, adapt to fluctuating customer needs, and identify and prioritize situations requiring urgent attention and escalate when needed.
3-5 years of professional experience in Information Technology, IT Governance, ITSM, ITIL, or equivalent/related
Strong understanding of ITIL framework and best practices, ITILv4 Certification is highly desired
Experience within financial services industry is a strong asset
Itsm Operations Analyst Jobs
By Lafarge Canada At Laval, Quebec, Canada
Communicate frequently with Management, working to develop personal skills and abilities
Responsible for the management of asset inventory in compliance with defined asset management processes
Maintain, monitor, and administer related computing environments, including directories, systems software, applications software, and management tools
Preferred Computer and Software Skills: Experience with Active Directory, Service Now (SNOW), Microsoft SQL
Highly professional demeanor with the ability to speak confidently, courteously and credibly to all levels of management.
Work effectively in the face of ambiguity, shifting priorities and rapid change while actively developing one’s skills and capabilities
Itsm Manager/Lead Jobs
By Avanciers At Montreal, Quebec, Canada
ü Direct management responsibility for the team managing the ITIL processes in scope
Montreal, Quebec (Day 1 Onsite)
Bilingual - French and English is mandate
ü Ensuring key performance indicators are in place and the delivery targets (SLAs) are met.
ü Contribute to design and solution development activities
Itsm Manager -Fr Jobs
By Northbridge Financial Corporation At Toronto, Ontario, Canada
Provide management oversight and serve as the leadership point of contact for ITSM and Software Asset Management team.
Drive Performance Management system tuning, monitoring and analysis.
Be well informed of industry trends and provide solutions to upper management to reduce the IT risk to the organization.
Bachelor’s degree, Diploma or Certificate in Computer Science, Business Administration or other related field, or equivalent combination of education and experience.
5+ years in vendor governance and software asset management.
Backup to the incident manager in the event of a major incident.
Organisational Change Manager-Technology Transformation
By BeachHead At Toronto, Ontario, Canada
Knowledgeable of change management principles, methodologies, and tools.
Change management certification or designation
Create a 12 to 18-month plan to show the maturation of the change management function.
Lead training efforts including the design, delivery, and management of training program.
Manage and mitigate any risks associated with the change, including identifying potential risks and developing contingency plans.
Exceptional communication skills, both written and verbal.