Business Operations Coordinator Jobs

THE POSITION:

The successful candidate will provide exceptional executive level administrative support, clerical office and business operations support to our Canadian Advisory Services and Management Consulting team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Assist with onboarding and offboarding of employees
• Communicate directly with clients and vendors to support operational processes
• Administrative support for the General Manager and select Leadership Team Members
• Sales Force (SFDC) opportunity management including entry and local report management
• Coordinate operational projects and administrative tasks between service lines
• Liaise with Head Office and global affiliates
• Assist with onboarding and offboarding of employees
• Structure and design presentations for internal teams and external clients
• Vendor management including contract management
• All other duties as assigned
• Manage day-to-day internal office operations including scheduling, meeting management, budget, records, facilitate team communication and follow-ups, and space management
• Use finance and accounting enterprise platform (D365) for expense management, expense reporting, purchase order development, and payment to vendors
• Support the effective monitoring of company KPIs, analyzeand consolidate data from systems into reports
• Event planning and travel coordination

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

EXPECTATIONS OF THE JOB:

• Overtime and/or weekend/evening hours may be required to meet project deadlines
• Travel: Some travel may be required for meeting with clients, stakeholders, or off-site personnel/management
• Hours: Monday to Friday, 37.5 hours per week
  • Overtime and/or weekend/evening hours may be required to meet project deadlines

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• At least three years executive level administrative work experience assisting and advising within an office environment- healthcare related or consulting fields is preferred not mandatory
• Experience with Microsoft Dynamics, Salesforce, or other CRM and Project Management business application is a definite asset
• Ability to operate independently with a high degree of discretion and diplomacy
• Proven experience and proficiency with Microsoft Office applications, including PowerPoint, Words, and Excel.
• Comfortable taking the initiative whilst working with little supervision, along with the decision making skills to make strong judgement calls
• Strong organizational skills
• Knowledge in basic accounting or book-keeping is an asset
• Strong project management skills
• Demonstrated flexibility and effective problem solving
• The role can be fulfilled remotely but may occasionally require onsite in-office attendance given the nature of the role
• Excellent verbal and written communication skills
• Experience in the planning, execution, and follow-up of key events and presentations

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Ability to operate independently with a high degree of discretion and diplomacy
• Strong organizational skills
• Experience with Microsoft Dynamics, Salesforce, or other CRM and Project Management business application is a definite asset
• Proven experience and proficiency with Microsoft Office applications, including PowerPoint, Words, and Excel.
• The role can be fulfilled remotely but may occasionally require onsite in-office attendance given the nature of the role
• Excellent verbal and written communication skills
• At least three years executive level administrative work experience assisting and advising within an office environment- healthcare related or consulting fields is preferred not mandatory
• Knowledge in basic accounting or book-keeping is an asset
• Comfortable taking the initiative whilst working with little supervision, along with the decision making skills to make strong judgement calls
• Experience in the planning, execution, and follow-up of key events and presentations
• Strong project management skills
• Demonstrated flexibility and effective problem solving

All your information will be kept confidential according to EEO guidelines.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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