2023 Technolgy & Operations, Fall Business/Operations (4-8 Months)

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

2023 Technolgy & Operations, Fall Business/Operations (4-8 Months)

What is the opportunity?

Are you interested in the opportunity to work as a Business/Operations Analyst Student? By applying to this job posting, you will be considered for multiple roles available across RBC Technology & Operations.

What will you do?

• Assist with the transition of projects from development to support
• Conduct accurate and timely investigations when issues occur
• Track all work requests (Problem Tracking Records, System Change Requests, Investigations, Work Items) and maintain accurate details and priority ratings
• Identify application deficiencies and provide/recommend solutions to the support team and the business
• Follow up on all requests that have been opened to ensure that the Technical and Quality Assurance (QA) Teams adhere to the change management process
• Assist in the documentation of end-to-end project requirements
• Create use case, data catalogue business rules, and documentation, as well as contribute to reporting and process improvement
• Manage a moderate number of applications (i.e., business rules, processes, etc.) to be able to provide solutions and support during production problems

What do you need to succeed?

Must-have

• Strong MS Office skills – Word, Outlook, Excel and PowerPoint
• Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment
• Leadership acumen and a passion to apply it in a dynamic business environment
• Excellent interpersonal and highly developed communication skills (verbal and written)
• Currently enrolled at a Canadian post-secondary institution with a focus in business, commerce, or an equivalent

Nice-to-have

• Understanding of Risk Assessment & Quantification methodologies
• Experience creating process documents
• Capability to manage multiple priorities across a number of assignments and prioritize effectively
• Motivated and analytical, with strong achievement orientation and attention to detail

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and learning opportunities
• Ability to make a difference and lasting impact
• Participate in fun events and gamification challenges to help build your career tool kit while enjoying a work-life balance
• Network and build lasting relationships with students from diverse backgrounds from across Canada
• Enjoy a comfortable work environment with the option to dress casually
• Work in a dynamic, collaborative, progressive and highly performing team

We encourage you to apply as soon as possible as we accept applications on a rolling basis, but please note that the formal application deadline is June 4, 2023. Should you be selected to progress, someone from our team will reach out directly to provide instructions on next steps. Otherwise, feel free to check for progress updates by logging in to your RBC profile. If the status has not changed, it denotes the fact that your application is still under review.

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Job Summary

Participates in and supports the operational activities of a business unit. Applies experience and complete working knowledge of the job and policies/practices to perform a combination of routine tasks and varied administrative/operational assignments.

Address:

HALIFAX, Nova Scotia, Canada

City:

CAN-NS-BEDFORD

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Technology and Operations

Job Type:

Student/Coop (Fixed Term)

Pay Type:

Salaried

Posted Date:

2023-05-01

Application Deadline:

2023-06-04

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.