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Company

Home and Community Care Support Services

Address Mississauga, Ontario, Canada
Employment type FULL_TIME
Salary
Category Hospitals and Health Care
Expires 2023-06-05
Posted at 1 year ago
Job Description
The Administrative Coordinator Fianance coordinates the investigation of Service Provider Organization (SPO) billing error submissions. Supports all levels of staff and external service providers around billing and payment reconciliation. Provides a liaison role between all Departments and Service Provider organizations. Addresses enquires from SPOs and internal Staff regarding unknown system rejection errors. Supports Accounts Payable with Manual Invoice error information and associated SPO billing process tasks. Participates in billing testing and/or SPO billing performance audits as required.


The following outlines the specific duties and responsibilities


  • Notifies Care Coordinators/CHRIS users of error trends/issues regarding SPO billing in CHRIS where appropriate and provide solutions
  • Reviews the billing files and ensure that errors generated by the system are investigated and resolved so payment are processed on a timely basis
  • Communicates with all levels of internal staff and SPOs around issues/problems identified in the Client Health Records Information System (CHRIS)system related to billing/payment
  • Provides advice in the ongoing development of the SPO billing processes as required
  • Assists Accounts Payable Department with issues around manual SPO invoice/billing discrepancies
  • Participates in department projects, enquiries and adhoc assignments
  • Generate completed SPO electronic invoice files and summary reports in order to provide supporting documentation for payment to the SPOs.
  • Provides support to CHRIS users regarding inputting and editing service hours in CHRIS to eliminate processing errors during payment
  • Processes electronic billing files from Service Provider Organization (SPO) via the Health Partner Gateway (HPG) on a weekly basis
  • Assists Finance during the Audit regarding SPO billings


Knowledge
  • Minimum keyboarding speed of 45 wpm
  • Post-secondary education in Administration, Business, Commerce and/or Accounting
  • Knowledge of Windows, Microsoft Office Word, Excel, PowerPoint
  • Excellent analytical, investigative and problem-solving skills
  • Knowledge of General Accounting / Accounts Payable and Dynamics Great Plains is a definite asset
  • Medical terminology is an asset
  • Detailed knowledge of the Client Health Records Information System (CHRIS) is necessary
  • Minimum three (3) years related work experience in the Health Services sector


Skills
  • Viewing video display terminal (VDT) work (standing/sitting)
  • Ability to work in a busy environment meeting deadlines and adhering to established time frames
  • Ability to provide advice/consultation as needed
  • Occasional driving requirements to other locations
  • People (Leadership)
  • High level of concentration, alertness required to deal with interruptions and support multitasking duties
  • Endeavor to maintain overall accuracy and consistency
  • Address errors/trends with individuals
  • Ability to work collaboratively with all levels of staff and Service Providers
  • Outstanding organizational and interpersonal skills
  • Provides direction to staff around the CHRIS system and appropriate solution to problems/issues identified
  • Possible risk to Service Providers with inaccurate decision-making around billing processes
  • Keyboarding/manual dexterity to use computer
  • Detail oriented
  • Provides CHRIS orientation and training to billing processes
  • Adherence to departmental indicators
  • Ability to make informed decisions around processes, standards
  • Ability to work with minimal supervision
  • Ability to meet budget compliance
  • Excellent oral and written communication skills with a sound knowledge of the English language to facilitate effective communication with all levels of staff & SPOs


Home and Community Care Support Services Central is committed to providing support to applicants with disabilities throughout the recruitment and selection process. Candidates requiring accommodation should advise Human Resources. Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.


Are you an experienced registered nurse (RN), physiotherapist, occupational therapist, speech language pathologist, or certified social worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.


As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.


Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.


We are currently looking for candidates for upcoming Care Coordinator opportunities - PFT, PPT and TFT.


Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19


What will you do?


  • Coordinate and monitor care plan delivery
  • In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans
  • Link patients with service providers
  • Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected
  • Establish a helping relationship with patients and their families


What must you have?
  • Excellent interpersonal, communication, assessment and decision-making skills
  • Registration as a health or social work professional, including registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker
  • Membership, in good standing, with the applicable regulatory body
  • 2+ years of recent experience in community health or a related field
  • College of Audiologists and Speech Language Pathologists of Ontario
  • College of Occupational Therapists of Ontario
  • College of Physiotherapists of Ontario
  • A valid driver’s licence and access to a reliable vehicle
  • Ontario College of Social Workers and Social Service Workers
  • Ability to use a computer in a Windows environment
  • College of Nurses of Ontario - (RN's only at HCCSSMH)
  • Knowledge of the health care delivery system and community resources
  • Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment


What would give you the edge?


  • Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics
  • Ability to speak French or another second language
  • A university degree preferred (or an equivalent combination of education and experience may be considered)


Who we are


Home and Community Care Support Services (formerly Local Health Integration Network) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, we ensure people have access to the health care they need — at home and in the community.


Home and Community Care Support Services Mississauga Halton employs over 500 employees to serve the second fastest growing population of seniors in Canada, and one of the most culturally diverse populations in the province. As a result, services are often requested in languages such as Italian, Portuguese, Tagalog and Cantonese.


All applications will be reviewed; however, only those selected for an interview will be contacted.


We are committed to a culture that values diversity and inclusion.


We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.


Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.


Home and Community Care Support Services Mississauga Halton is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, Indigenous peoples, 2SLGBTQ+ and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their requirements known when contacted.