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Company | Home and Community Care Support Services |
Address | Mississauga, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-06-05 |
Posted at | 1 year ago |
The Administrative Coordinator Fianance coordinates the investigation of Service Provider Organization (SPO) billing error submissions. Supports all levels of staff and external service providers around billing and payment reconciliation. Provides a liaison role between all Departments and Service Provider organizations. Addresses enquires from SPOs and internal Staff regarding unknown system rejection errors. Supports Accounts Payable with Manual Invoice error information and associated SPO billing process tasks. Participates in billing testing and/or SPO billing performance audits as required.
- Notifies Care Coordinators/CHRIS users of error trends/issues regarding SPO billing in CHRIS where appropriate and provide solutions
- Reviews the billing files and ensure that errors generated by the system are investigated and resolved so payment are processed on a timely basis
- Communicates with all levels of internal staff and SPOs around issues/problems identified in the Client Health Records Information System (CHRIS)system related to billing/payment
- Provides advice in the ongoing development of the SPO billing processes as required
- Assists Accounts Payable Department with issues around manual SPO invoice/billing discrepancies
- Participates in department projects, enquiries and adhoc assignments
- Generate completed SPO electronic invoice files and summary reports in order to provide supporting documentation for payment to the SPOs.
- Provides support to CHRIS users regarding inputting and editing service hours in CHRIS to eliminate processing errors during payment
- Processes electronic billing files from Service Provider Organization (SPO) via the Health Partner Gateway (HPG) on a weekly basis
- Assists Finance during the Audit regarding SPO billings
- Minimum keyboarding speed of 45 wpm
- Post-secondary education in Administration, Business, Commerce and/or Accounting
- Knowledge of Windows, Microsoft Office Word, Excel, PowerPoint
- Excellent analytical, investigative and problem-solving skills
- Knowledge of General Accounting / Accounts Payable and Dynamics Great Plains is a definite asset
- Medical terminology is an asset
- Detailed knowledge of the Client Health Records Information System (CHRIS) is necessary
- Minimum three (3) years related work experience in the Health Services sector
- Viewing video display terminal (VDT) work (standing/sitting)
- Ability to work in a busy environment meeting deadlines and adhering to established time frames
- Ability to provide advice/consultation as needed
- Occasional driving requirements to other locations
- People (Leadership)
- High level of concentration, alertness required to deal with interruptions and support multitasking duties
- Endeavor to maintain overall accuracy and consistency
- Address errors/trends with individuals
- Ability to work collaboratively with all levels of staff and Service Providers
- Outstanding organizational and interpersonal skills
- Provides direction to staff around the CHRIS system and appropriate solution to problems/issues identified
- Possible risk to Service Providers with inaccurate decision-making around billing processes
- Keyboarding/manual dexterity to use computer
- Detail oriented
- Provides CHRIS orientation and training to billing processes
- Adherence to departmental indicators
- Ability to make informed decisions around processes, standards
- Ability to work with minimal supervision
- Ability to meet budget compliance
- Excellent oral and written communication skills with a sound knowledge of the English language to facilitate effective communication with all levels of staff & SPOs
- Coordinate and monitor care plan delivery
- In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans
- Link patients with service providers
- Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected
- Establish a helping relationship with patients and their families
- Excellent interpersonal, communication, assessment and decision-making skills
- Registration as a health or social work professional, including registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker
- Membership, in good standing, with the applicable regulatory body
- 2+ years of recent experience in community health or a related field
- College of Audiologists and Speech Language Pathologists of Ontario
- College of Occupational Therapists of Ontario
- College of Physiotherapists of Ontario
- A valid driver’s licence and access to a reliable vehicle
- Ontario College of Social Workers and Social Service Workers
- Ability to use a computer in a Windows environment
- College of Nurses of Ontario - (RN's only at HCCSSMH)
- Knowledge of the health care delivery system and community resources
- Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment
- Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics
- Ability to speak French or another second language
- A university degree preferred (or an equivalent combination of education and experience may be considered)
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