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Related keywords
- Customer Service
- Customer Service Supervisor
- Customer Service Representative Supervisor
- Customer Service Clerks Supervisor
- Customer Service Managing Supervisor
- Customer Support Supervisor
- Customer Experience Supervisor
- Customer Relations Supervisor
- Customer Service Representative – Service
- Technical Customer Service Supervisor
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Supervisor Customer Service Jobs
Company | Sterigenics U.S., LLC |
Address | Port Coquitlam, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Human Resources Services |
Expires | 2023-09-25 |
Posted at | 8 months ago |
Reporting to the General Manager, the Customer Service Supervisor is responsible for the daily functions of customer service within the Plant. Ensures that departmental goals and targets are met with primary focus on customer service to both internal and external customers.
- Coding invoices
- Resource person for Accounts Receivable.
- Tracking purchase orders
- Handling vendors
- Administrative support to General Manager and QA Manager
- Resource person in the plant for HR administration, new employee setup, and maintenance of files related to personnel, benefits, orientation of new staff and payroll setup
- Performs various administrative duties:
- Delegates, monitors and coordinates department daily functions to meet deadlines required by customers, sales and operations.
- Coordinates all activities required to resolve and respond to customer issues in a quick, efficient and professional manner.
- Ordering supplies
- Administers Accounts Payable for the plant:
- SUPERVISION GIVEN: Supervises the Customer Service Administrator and/or Office Administrator
- Routine reports
- Information requests
- Reconciliation of receipts to bills
- Assists with other tasks as assigned by Supervisor
- Strong organizational skills
- Experience supervising a customer service department preferred.
- Ability to communication effectively both orally and in writing
- Intermediate Microsoft office skills.
- Strong problem-solving skills.
- Minimum of 3-5 years related customer service experience.
- Associate degree or equivalent from a two (2) year college; or equivalent combination of education and experience.
- Must complete all required training for a “Customer Service Supervisor” outlined in the training manual.
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