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Technical Customer Service Supervisor Jobs

Customer Service Supervisor Jobs
By Eco Guardian Inc. At Newmarket, Ontario, Canada
Prepares knowledge-based documents such as summaries and responses to frequently asked questions.
At least three (3) years of experience, with track record of success in supervising a team of CSR’s
Excellent verbal and written communication skills
Familiarity with customer service software (EDI experience)
Fully comfortable with MS Office Excellent analytical and presentation skills
Supervises a team of assigned customer service representatives and ensures they comply with company guidelines particularly related to quality of service.
Supervisor Customer Service Jobs
By Sterigenics U.S., LLC At Port Coquitlam, British Columbia, Canada
Associate degree or equivalent from a two (2) year college; or equivalent combination of education and experience.
Administrative support to General Manager and QA Manager
Minimum of 3-5 years related customer service experience.
Experience supervising a customer service department preferred.
administrative support to General Manager and QA Manager
Coordinates all activities required to resolve and respond to customer issues in a quick, efficient and professional manner.
Customer Service & Logistics Supervisor
By Brock Aggregates Inc. At Vaughan, Ontario, Canada

CUSTOMER SERVICE AND LOGISTICS LEAD**Job Summary*Responsible for ensuring the highest customer service for the business by organizing and scheduling the deployment of drivers and trucks to ...

Customer Service/Inside Sales Supervisor
By MT Talent Solutions Inc. At Burnaby, British Columbia, Canada
Strong interpersonal skills, attention to detail, and multitasking abilities
Annual salary of $60,000-$70,000 (salary is dependent on experience)
Manage customer dealer base across Canada and Western US
Minimum 5 years of experience in a customer service environment
Experience in order desk/customer service roles with regional or national dealer networks
Career growth and development opportunity
Technical Customer Service Supervisor
By Essential HR Canada At St. Catharines, Ontario, Canada
A minimum of 2 years of work experience in a customer service setting or demonstrable skill and experience acquired through education
Stay certified and up-to-date in CRM software (Ticket Management).
Work with customers to facilitate their onboarding onto Geotab, including vehicle list management, user list setup, groups, and integrations.
Assist the Sales Team in accurately quoting clients on their fleet by ensuring hardware requirements are met using internal forms.
Coach team members to improve their service skills.
Complete any required certifications from suppliers and ensure internal team members are certified/re-certified as needed.