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Customer Service Representative Supervisor Jobs

Supervisor, Sales & Service Representative
By Grainger Canada At Fort McMurray, Alberta, Canada
Proven experience of effective coaching, team building, recruitment, training and development of a team, coupled with a hands on management approach
Proven skills in time management and ability to prioritise tasks within a fast-paced environment
Working knowledge of Branch P&L, inventory management and leadership is ideal if role progression is Branch leadership
Prepare reports on an as needed basis to provide information to Branch Manager and provide management communication through Daily Service Meetings
Completion of post secondary education, preferably in Business or equivalent work experience
Supervise and manage team, including recruiting, training, motivating, and conducting the performance excellence program
Customer Service Supervisor Jobs
By Eco Guardian Inc. At Newmarket, Ontario, Canada
Prepares knowledge-based documents such as summaries and responses to frequently asked questions.
At least three (3) years of experience, with track record of success in supervising a team of CSR’s
Excellent verbal and written communication skills
Familiarity with customer service software (EDI experience)
Fully comfortable with MS Office Excellent analytical and presentation skills
Supervises a team of assigned customer service representatives and ensures they comply with company guidelines particularly related to quality of service.
Supervisor Customer Service Jobs
By Sterigenics U.S., LLC At Port Coquitlam, British Columbia, Canada
Associate degree or equivalent from a two (2) year college; or equivalent combination of education and experience.
Administrative support to General Manager and QA Manager
Minimum of 3-5 years related customer service experience.
Experience supervising a customer service department preferred.
administrative support to General Manager and QA Manager
Coordinates all activities required to resolve and respond to customer issues in a quick, efficient and professional manner.
Customer Service & Logistics Supervisor
By Brock Aggregates Inc. At Vaughan, Ontario, Canada

CUSTOMER SERVICE AND LOGISTICS LEAD**Job Summary*Responsible for ensuring the highest customer service for the business by organizing and scheduling the deployment of drivers and trucks to ...

Supervisor, Customer Service Representative
By Wellwise by Shoppers™ At Toronto, Ontario, Canada
Basic knowledge in Customer Relations Management program
Provide customer support regarding products, services, policies and resolve complaints with minimal management assistance
Participate on project teams, driving integrated services and case management
Basic Knowledge in PC skills (Excel, PowerPoint, Word, Web-interface)
Develop and maintain working knowledge of customer needs/issues and industry trends
Possesses well developed Customer Service Representative skills and depth of capability in several areas based on each stores’ needs
Customer Service/Inside Sales Supervisor
By MT Talent Solutions Inc. At Burnaby, British Columbia, Canada
Strong interpersonal skills, attention to detail, and multitasking abilities
Annual salary of $60,000-$70,000 (salary is dependent on experience)
Manage customer dealer base across Canada and Western US
Minimum 5 years of experience in a customer service environment
Experience in order desk/customer service roles with regional or national dealer networks
Career growth and development opportunity
Customer Service Supervisor Jobs
By Daniels Health At Calgary, Alberta, Canada
Ensures completion of all regulatory and customer processes are completed on time.
Confirms and analysis data validity through normal review or spot audits regarding weight/scale tickets manually to ensure proper billing accuracy.
Assist in maintaining a “team” relationship between Operations and other departments
100% first point of customer contact for scheduling picks ups, customer issues, problems or complaints
Translate customer changes with production (physical communication on production floor)
Coordinate appropriate customer delivery as per customers details in route optics and the driver routes for the day/week
Customer Service Supervisor Jobs
By Daniels Health At Edmonton, Alberta, Canada
Ensures completion of all regulatory and customer processes are completed on time.
Confirms and analysis data validity through normal review or spot audits regarding weight/scale tickets manually to ensure proper billing accuracy.
Assist in maintaining a “team” relationship between Operations and other departments
100% first point of customer contact for scheduling picks ups, customer issues, problems or complaints
Translate customer changes with production (physical communication on production floor)
Coordinate appropriate customer delivery as per customers details in route optics and the driver routes for the day/week
Customer Service Supervisor Jobs
By Quadra Chemicals At Toronto, Ontario, Canada
Experience in the industrial adhesives market with knowledge of the manufacturing sector is considered an asset
Strong computer skills, experience with a CRM (ideally Salesforce) and Microsoft Office Suite
What are the main responsibilities of the Account Manager – Performance Adhesives & Specialties?:
The ideal candidate will have the following qualifications and skills:
Manage key customer relationships, in line with Quadra’s core values and strategic vision
Manage tight timelines and deal with after hour emergencies
Supervisor, Customer Service - Canada
By Moen Incorporated At Oakville, Ontario, Canada
Provide backup support for the Customer Service Manager and the successful management of ad-hoc requests
Embrace, foster, and participate in training and educational opportunities that target professional growth.
Bilingual in French and English with demonstrated proficiency in both verbal and written communication skills
Strong organizational skills and ability to multi-task in a fast-paced customer contact environment
Computer knowledge in SAP, Excel, and Microsoft Outlook
Guide, mentor and assist in overseeing team performance objectives.
Customer Service Supervisor Jobs
By Essential HR Canada At St. Catharines, Ontario, Canada
A minimum of 2 years of work experience in a customer service setting or demonstrable skill and experience acquired through education
Stay certified and up-to-date in CRM software (Ticket Management).
Work with customers to facilitate their onboarding onto Geotab, including vehicle list management, user list setup, groups, and integrations.
Assist the Sales Team in accurately quoting clients on their fleet by ensuring hardware requirements are met using internal forms.
Coach team members to improve their service skills.
Complete any required certifications from suppliers and ensure internal team members are certified/re-certified as needed.
Customer Service Supervisor Jobs
By Spence Diamonds At Vancouver, British Columbia, Canada
Excellent time management skills and the ability to prioritize work
Management/Supervisory experience – 1+ year(s)
Strong organization skills with the ability to multi-task
Attention to detail and problem solving skills
Excellent written and verbal communication skills
Customer Service experience – 1+ year(s)