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Customer Service Representative Supervisor Jobs in Alberta

Supervisor, Sales & Service Representative
By Grainger Canada At Fort McMurray, Alberta, Canada
Proven experience of effective coaching, team building, recruitment, training and development of a team, coupled with a hands on management approach
Proven skills in time management and ability to prioritise tasks within a fast-paced environment
Working knowledge of Branch P&L, inventory management and leadership is ideal if role progression is Branch leadership
Prepare reports on an as needed basis to provide information to Branch Manager and provide management communication through Daily Service Meetings
Completion of post secondary education, preferably in Business or equivalent work experience
Supervise and manage team, including recruiting, training, motivating, and conducting the performance excellence program
Customer Service Supervisor Jobs
By Eco Guardian Inc. At Newmarket, Ontario, Canada
Prepares knowledge-based documents such as summaries and responses to frequently asked questions.
At least three (3) years of experience, with track record of success in supervising a team of CSR’s
Excellent verbal and written communication skills
Familiarity with customer service software (EDI experience)
Fully comfortable with MS Office Excellent analytical and presentation skills
Supervises a team of assigned customer service representatives and ensures they comply with company guidelines particularly related to quality of service.
Customer Service Supervisor Jobs
By Daniels Health At Calgary, Alberta, Canada
Ensures completion of all regulatory and customer processes are completed on time.
Confirms and analysis data validity through normal review or spot audits regarding weight/scale tickets manually to ensure proper billing accuracy.
Assist in maintaining a “team” relationship between Operations and other departments
100% first point of customer contact for scheduling picks ups, customer issues, problems or complaints
Translate customer changes with production (physical communication on production floor)
Coordinate appropriate customer delivery as per customers details in route optics and the driver routes for the day/week
Customer Service Supervisor Jobs
By Daniels Health At Edmonton, Alberta, Canada
Ensures completion of all regulatory and customer processes are completed on time.
Confirms and analysis data validity through normal review or spot audits regarding weight/scale tickets manually to ensure proper billing accuracy.
Assist in maintaining a “team” relationship between Operations and other departments
100% first point of customer contact for scheduling picks ups, customer issues, problems or complaints
Translate customer changes with production (physical communication on production floor)
Coordinate appropriate customer delivery as per customers details in route optics and the driver routes for the day/week