Supervisor, Customer Service Representative
By Wellwise by Shoppers™ At Toronto, Ontario, Canada
Basic knowledge in Customer Relations Management program
Provide customer support regarding products, services, policies and resolve complaints with minimal management assistance
Participate on project teams, driving integrated services and case management
Basic Knowledge in PC skills (Excel, PowerPoint, Word, Web-interface)
Develop and maintain working knowledge of customer needs/issues and industry trends
Possesses well developed Customer Service Representative skills and depth of capability in several areas based on each stores’ needs
Customer Service Supervisor Jobs
By Quadra Chemicals At Toronto, Ontario, Canada
Experience in the industrial adhesives market with knowledge of the manufacturing sector is considered an asset
Strong computer skills, experience with a CRM (ideally Salesforce) and Microsoft Office Suite
What are the main responsibilities of the Account Manager – Performance Adhesives & Specialties?:
The ideal candidate will have the following qualifications and skills:
Manage key customer relationships, in line with Quadra’s core values and strategic vision
Manage tight timelines and deal with after hour emergencies