Customer Service Coordinator Jobs

Key Responsibilities:

• Investigate and respond to customer service issues.
• Answer and direct calls as needed.
• Coordinate special orders and planned pre-booked orders.
• Provide a high level of customer service to both external and internal customers.
• Coordinate the entry and release of orders to the warehouse.
• Various administrative tasks as required.
• Invoice & email orders, charge credit cards, advise customers of shorts.
• Act as Liaison between our customers & sales team and warehouse & delivery teams.
• Assign orders to the appropriate delivery route.
• Display a high level of organization and professionalism.

Key Requirements:

• Excellent customer service and communication skills.
• High school diploma with some post-secondary preferred.
• Proficient in MS Office.
• Must have strong problem-solving skills.
• Detail-oriented with a high level of accuracy.
• Work effectively as part of a team.
• Prioritize workflow to ensure deadlines are met in a fast-paced environment.

Start Date: ASAP

Please apply by sending in a resume to [email protected]. No phone calls please.

Because of the volume of applicants, only candidates selected for interviews will be contacted.